Leading Business Services is a company that operates in the business services sector, likely providing professional support solutions to other organizations. The company may offer services such as consulting, administrative support, operational assistance, or specialized business functions to help clients improve their operations and efficiency.
Leading Business Services has a positive customer experience.
Leading Business Services receives a mix of feedback from its clients, with a notable 76% expressing positive experiences. Many reviewers highlight the company's helpful staff and the quality of advice provided, particularly praising individuals like Daria Parol-Robson and Georgie for their professionalism and support throughout the liquidation process.
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Customers appreciate the efficiency and speed of service, noting that much of the process is streamlined online. However, a significant number of complaints focus on poor communication and delays, with some clients reporting frustrating experiences of being left without updates for extended periods. Issues regarding the clarity of the liquidation timeline and overall responsiveness also emerge in critical reviews.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.0
25
100%
● Low
4.0 / 5 overall
=
25 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Oct 2025.
Last 3 months
5.0▲ 0.7
12-month avg
3.7
All-time
4.0
Category avg
4.2
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Nov 24
5.0
1
Dec 24
—
0
Jan 25
1.0
1
Feb 25
—
0
Mar 25
—
0
Apr 25
1.0
2
May 25
4.5
2
Jun 25
3.7
3
Jul 25
5.0
2
Aug 25
—
0
Sep 25
5.0
1
Oct 25
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 25 most recent reviews.
Top praiseof 19 positive reviews
Helpful support42%
8 mentions
Customer service32%
6 mentions
Professionalism21%
4 mentions
Fast & efficient16%
3 mentions
“From the first call till now all staff have been helpful in explaining each step”
On “Helpful support” · Jul 11, 2025
Top complaintsof 6 negative reviews
Communication50%
3 mentions
“Initial communication was good but I'm now left in the lurch”
On “Communication” · Apr 23, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Consulting.
Overall rating and review count for this company and similar companies
Bottom line: Leading Business Services is #2 of 5 on overall rating in this group.
Reviews
25 reviews of Leading Business Services. Filter by what matters to you.
See what reviewers are saying
customerFeatured
Over a year ago
Initial engagement was good but…
Initial engagement was good but faltered part way through. Has now resumed but not completed yet.
Debbie GlinnanFeatured
Over a year ago
Gives clear, focused advice at a crucial time
Lloyd Gilmore (of Leading UK) has worked with a number of my clients. On several occasions, his early intervention has been able to prevent them going into liquidation.
When sadly one of my clients... See more
Mark CullenFeatured
Over a year ago
Rapid service
Rapid service, great communications, excellent advice problem solving. all deadlines met. It was a pleasure to deal with this company.
AJFeatured
Over a year ago
Professional support from Leading UK Insolvency Services
As a business lawyer I have worked with Lloyd Gilmore of Leading UK insolvency on several clients who needed his services. I found him to be professional knowledgeable helpful and human. From this exp... See more
We provide a comprehensive range of business services including consulting, accounting and bookkeeping, marketing support, HR services, and administrative assistance. Our team can help with both one-time projects and ongoing business needs. Contact us to discuss your specific requirements.
What are your business hours?
We are open Monday through Friday from 8:00 AM to 6:00 PM, and Saturday from 9:00 AM to 3:00 PM. We are closed on Sundays and major holidays. Emergency support may be available for existing clients outside regular hours.
How can I get a quote for services?
You can request a free quote by calling us, filling out our online contact form, or scheduling a consultation. We'll discuss your needs and provide a detailed estimate within 24-48 hours. All quotes are valid for 30 days.
Do you work with small businesses or only large corporations?
We work with businesses of all sizes, from startups and small businesses to large corporations. Our services are scalable and can be customized to fit your budget and specific needs. We pride ourselves on providing personalized attention regardless of company size.
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What is your payment policy?
We accept cash, check, and all major credit cards. Payment terms vary by service type - some require payment upfront while others offer net 30 terms for established clients. A deposit may be required for larger projects.
How quickly can you start working on my project?
Most projects can begin within 1-2 weeks of contract signing, depending on our current workload and project complexity. Rush services are available for an additional fee. We'll provide a realistic timeline during your initial consultation.
Do you offer ongoing support or just one-time services?
We offer both one-time project services and ongoing support packages. Many clients benefit from our monthly retainer plans which provide consistent support and priority scheduling. We can customize a support plan that fits your business needs.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Lloyd Gilmore (of Leading UK) has worked with a number of my clients. On several occasions, his early intervention has been able to prevent them going into liquidation.
When sadly one of my clients had no other option, Lloyd give clear, focused advice that my client found extremely helpful at a sad and challenging time for them.
I highly recommend working with Daria,.Everything in polish language which is important for me. She is extremely competent and professional, handling my ongoing company liquidation with great expertise. Her knowledge is impressive, and she’s also incredibly kind and approachable. Thanks to her support, the process so far has been smooth and reassuring. I’m truly grateful for her help and high level of service!
Professional support from Leading UK Insolvency Services
As a business lawyer I have worked with Lloyd Gilmore of Leading UK insolvency on several clients who needed his services. I found him to be professional knowledgeable helpful and human. From this experience I am pleased to give this testimonial to Leading UK.
Extremely Disappointing Experience with Leading.uk
I engaged with Leading.uk three years ago to close down my limited company, and unfortunately, my experience has been nothing short of frustrating. The level of unresponsiveness from their staff has been particularly disheartening, with email replies taking up to six weeks in some instances.
The process of closing down my company dragged on due to what I can only describe as incompetence on their part. The inefficiency of their staff prolonged the procedure, making it an ordeal rather than a streamlined process. To make matters worse, the cash distribution, which I paid for, is yet to be fully completed.
Dealing with Leading.uk has been one of the most unsatisfactory experiences I've encountered. Their lack of expertise and apparent confusion about the necessary procedures have made me question their ability to handle such critical matters. Based on my ordeal, I strongly advise anyone considering their services to explore alternative options. There are undoubtedly more competent and reliable companies available that can provide a smoother and more professional experience.
As an accountant, I've got to say, sending my clients who need to go through insolvency over to Leading is always a move I feel good about. They're just so on the ball—quick, efficient, and their whole process is super straightforward. Everything's done online, which my clients absolutely love. It's all through their software, making things smooth and easy. I always hear back from my clients about how happy they are with the experience. It's great knowing I can count on Leading to make a tough situation a bit easier for them.
Very poor and spasmodic communication It’s already a stressful process. This was made worse by continually being passed from one person to another. There were long gaps between communication and a lack of understanding of the difficult circumstances of the company directors.
I have been consistently impressed with the staff at Leading during my interactions with them. Their team displays exceptional customer service and professionalism. Each encounter, whether by phone or email, has been met with prompt and helpful responses. This level of dedication and courtesy speaks volumes about their commitment to quality service. Based on these experiences, I confidently recommend Leading for their outstanding approach to customer engagement.
Having appointed Leading Business Services to liquidate my company, I have received no correspondence for the last 9 months despite multiple chasers for an update.
Literally have no idea what the status is.
Initial communication was good but I'm now left in the lurch
my 'Liquidation' is now over 18 months. not including the goal post change by the company of 'when' they decide the liquidation starts. AVOID. Bad communicators, bad at their jobs, very bad for business. I am so surprised any company can work like this. when you are used to an industry that delivers high quality work in a speedy and professional manner. It seems extraordinary that Leading survive as a company.
Great professional & responsive advice in difficult circumstances
I was finding it very difficult to obtain good advice on how to progress with my company. After 20 years of trading, one unpalatable option I was considering was a CVL. I reached out to Leading for advice.
I spoke with Claire Pitt one of Leading's Business Managers. Brilliant and exactly what I needed. Claire was responsive, personable, supportive, professional, very knowledgeable and (most importantly) she wasn't scared to tell me what I needed to know - even if it wasn't what I wanted to hear! In some respects brutal but good advice and what I needed to be told - if that makes sense.
The outcome of this early, responsive, open and professional advice from Leading is that it has prevented me from taking my company into liquidation which would not have been the right option for me.
Thank you Leading and Claire.
From the first call till now all staff have been helpful in explaining each step. As far as I can remember everything is done online to save time and speed up the process.
I dealt with Georgie. She,she couldn't have been lovlier ,so kind and sympathetic but also very professional ,
I cant recommend her or the company highly enough guiding me through a very distressing time best company
What a total shambles, by far the worst communication and the worst customer service i have ever experienced. Very misleading and full of empty promises, they do not have your best interest at heart, you have been warned, would rate Zero stars if i could, huge dissapointment.
I was really dreading the whole liquidation thing for my company. It seemed really confusing and complicated. But it turned out to be easier than expected for me. Right from the start, Madalina walked me through everything and was super patient. I recommend Leading, thank you!
Yes, we maintain strict confidentiality for all client information and business data. All team members sign non-disclosure agreements, and we follow industry best practices for data security. We can also sign additional confidentiality agreements if required.
What makes your business services different from competitors?
Our experienced team combines industry expertise with personalized service and competitive pricing. We focus on building long-term relationships and delivering measurable results for our clients. Our comprehensive approach means you can rely on us for multiple business needs.
Do you provide services remotely or only in-person?
We offer both remote and in-person services depending on your needs and preferences. Many of our services can be delivered remotely for convenience and cost-effectiveness. For local clients, we're happy to meet on-site when necessary.
About Leading Business Services
Leading Business Services is a company that operates in the business services sector, likely providing professional support solutions to other organizations. The company may offer services such as consulting, administrative support, operational assistance, or specialized business functions to help clients improve their operations and efficiency.