Learning People is a leading online provider of tech certifications and training courses, specializing in IT, cyber security, data analytics, and project management. Established in 2010, the company has successfully assisted nearly 50,000 students in acquiring the necessary skills and certifications to advance their careers in the technology sector. With a strong focus on employability, Learning People offers expert-led training combined with dedicated career support, ensuring students are well-prepared to enter the workforce.
The company’s offerings include flexible online learning pathways that incorporate essential AI training content relevant to various fields. Their career services boast a high employment success rate, reflecting their commitment to equip students with in-demand skills. Learning People's target market primarily includes individuals seeking to enhance their qualifications and secure roles in the rapidly evolving tech industry.
Learning People has a positive customer experience.
Learning People receives a generally positive reception from customers, with many praising the excellent support and user-friendly learning resources. Reviewers frequently highlight the warm and friendly staff, noting that they feel well-supported throughout their learning journey.
Read full summaryShow less
Many express satisfaction with the clarity of instructions and the ease of accessing help when needed. However, some critical feedback emerges regarding communication issues with student consultants and concerns about the quality of course materials, with a few users feeling misled about job placement opportunities. Despite these complaints, the overall sentiment remains favorable, as most consumers appreciate the learning experience and the assistance provided. Overall, Learning People is viewed positively, though there are areas for improvement.
1,000 customer reviewsLatest review over a year ago
Where the score comes from
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.3
1,000
100%
● Low
4.3 / 5 overall
=
1,000 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
4.3
12-month avg
4.3
All-time
4.3
Category avg
4.5
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
4.5
55
Sep 24
4.3
48
Oct 24
4.7
49
Nov 24
4.4
69
Dec 24
4.2
19
Jan 25
3.9
59
Feb 25
4.2
68
Mar 25
4.3
40
Apr 25
4.3
37
May 25
4.4
78
Jun 25
4.1
58
Jul 25
4.2
19
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 419 positive reviews
Customer service41%
173 mentions
Helpful support20%
83 mentions
Easy to use14%
60 mentions
Fast & efficient9%
39 mentions
“Customer service, support, in fact they do everything at its best”
On “Customer service” · Jul 7, 2025
Top complaintsof 69 negative reviews
Customer service46%
32 mentions
Payment issues36%
25 mentions
Scam22%
15 mentions
Cancellation14%
10 mentions
“I contacted Learning People (via TAFE) for course outlines on Certified Ethical Hacker (CEH)”
On “Customer service” · Jul 1, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Online Learning.
Overall rating and review count for this company and similar companies
Please do not use this company, they should be shut down. If I could give zero stars I would. This company just wants to make profit, they do not care about your education or your well being. Most boring videos l've ever seen in my life. They take your money and if you're not happy with something there's absolutely nothing you can do. They stole thousands from me. Total rip off
I recently passed comptia A+ core 1 exam, So far the experience with learning people is very good, They are very supportive and the learning platform is also great.
Very supportive and quick responses and always there if you need anything bf clarifying. Good system in place to make sure people pass first time round
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
I've been with learning people for a year now and they have really been excellent. I am on the Project Management career pathway and and done 2 out of 4 courses. For anyone looking to know if signing up is the right decision, I think you should! Ask any questions you have and they'll advise on what career path is suitable.
Particularly Aaron Bowles has been of immense help!
Brilliant communication from everyone. Mainly spoke to Kitt and Katie. Both extremely helpful and supportive. Had a slight issue with linking up to take exam as I was outside the UK. This was quickly resolved.
When booking in I was sold on 3 courses. 1st I have completed. 2nd I have had trouble with the learning material I reported my issues and have been told well that's all we have so sorry do your best, after failing first attempt at exam I reached out to course owners and learning people November 2024 course owners responded within 24 hours to try and address concerns I raised, learning people no reply I asked them to give me access to the 3rd course so I could start or complete that over Christmas break zero response its now half way through January and still now response.
for a company priding itself on unrivalled student support for every learner the only support I have had was from career services the learning support is crap to be generous
I shouldn't have to resort to bad reviews to get action when paying top dollar
Extremely Disappointing - Overpriced with weak Support
I had a very frustrating experience with [Learning People They charge an outrageous amount of money for a service that offers little value. The "learning" is just a set of pre-recorded videos, with no real-time interaction or support. On top of that, the only support you get is one email per month from "Student Care," who have absolutely no knowledge or answers to your questions. If you get stuck or need help, you’ll be forced to wait a whole month before you can even attempt to find a solution. It’s clear this platform is more about making money than providing real education or support. I would strongly advise against using this service.
I would not recommend going anywhere near this company it has been a nightmare. Paying for a course that i didn’t do as what was marketed was no where near what i was put through couldn’t do the course. Been paying monthly amounts now they demand over 200 a month without even considering my case. Utter disgrace
Avoid The Learning People at All Costs
I got caught up in their hard sales pitch and signed up for a program I’d wanted to do for years. After paying upfront, I got sick with long COVID and asked to pause my studies and payments. They ignored my situation, and by the time I recovered, my course access had expired. I only used it for two weeks but ended up stuck paying off a debt for something I couldn’t even complete.
I have email proof between myself, the sales team the credit controller and now the debt company. It has now gone to court with my lawyer.
Their support is non-existent, their staff turnover is shocking, and all they care about is getting your money. Don’t waste your time—go directly to PRINCE2 or PeopleCert instead. Save yourself the stress.
I already paid my 2000$ and furture more i dont want that course but they are not suppprtive any more they told me you have tp full pay amount for that you want study or not..its scam
It’s an amazing experience to be a part of the learning people especially with all the resources available to me as a data analyst student, and the team is also extremely helpful with their availability to answer questions about the learning and about the specific programme that you are on.
Learning People have been a wonderful source of information, support and kindness. The courses are very well put together, and easy to navigate through. The format encompasses audio, visual and written learning with little tests included to check your understanding of each section.
I am on the Project Management pathway and Jenny helped me figure out what courses would best suit my ambitions and skills. I am enjoying my studies, benefitting from the support team and their advice, and have already passed my first exam. They offer as much or as little support as you need, with calls to check in on you, and sessions to help you with study planning, exam preparation, job hunting and interview preparation. This team goes a long way to make you feel comfortable and to help you achieve your goals, in your own time and in your own way.
If you are thinking of retraining, or gaining certification to facilitate career progression, you would be wise to do it with Learning People. I am excited about this journey and I encourage others to go for it!
"Learning People: A Lifesaver for My Academic Journey"
"I cannot express enough gratitude for the support I received from Learning People during my academic journey. This platform proved to be an invaluable resource, offering a wealth of high-quality courses and exceptional support that significantly contributed to my success.
I was contacted numerous times when I was about to enroll in the course, but after that, I heard nothing from them. The content is extensive, but the mock tests don’t align well with the actual exams. The exams were much harder, so I ended up paying for additional resources on other platforms like Udemy and Examtopics.
It’s a good guide for someone who is completely new to IT, but I felt it was a lot of money for what was provided. Regarding the vouchers, if you fail on your first attempt, they require you to wait for a certain period before retaking the exam, even if you only missed passing by a small margin. This can be problematic, as it delays progress when you feel ready to retake the test.
In short, this is my honest experience. I never received help with my CV or career placement, and I didn’t need to ask for tutor support because the mock tests weren’t even close to the real thing. Also, to request a voucher, you’re required to complete all the lessons and achieve at least 80% on the mock tests, even though they aren’t very relevant to the actual exams.
In the end, I passed thanks to alternative resources but used the vouchers since I’m still paying for the course (I opted for the financing plan).
Learning People is a leading online provider of tech certifications and training courses, specializing in IT, cyber security, data analytics, and project management. Established in 2010, the company has successfully assisted nearly 50,000 students in acquiring the necessary skills and certifications to advance their careers in the technology sector. With a strong focus on employability, Learning People offers expert-led training combined with dedicated career support, ensuring students are well-prepared to enter the workforce.
The company’s offerings include flexible online learning pathways that incorporate essential AI training content relevant to various fields. Their career services boast a high employment success rate, reflecting their commitment to equip students with in-demand skills. Learning People's target market primarily includes individuals seeking to enhance their qualifications and secure roles in the rapidly evolving tech industry.