Learning People is a leading online provider of tech certifications and training courses, specializing in IT, cyber security, data analytics, and project management. Established in 2010, the company has successfully assisted nearly 50,000 students in acquiring the necessary skills and certifications to advance their careers in the technology sector. With a strong focus on employability, Learning People offers expert-led training combined with dedicated career support, ensuring students are well-prepared to enter the workforce.
The company’s offerings include flexible online learning pathways that incorporate essential AI training content relevant to various fields. Their career services boast a high employment success rate, reflecting their commitment to equip students with in-demand skills. Learning People's target market primarily includes individuals seeking to enhance their qualifications and secure roles in the rapidly evolving tech industry.
Learning People has a positive customer experience.
Learning People receives a generally positive reception from customers, with many praising the excellent support and user-friendly learning resources. Reviewers frequently highlight the warm and friendly staff, noting that they feel well-supported throughout their learning journey.
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Many express satisfaction with the clarity of instructions and the ease of accessing help when needed. However, some critical feedback emerges regarding communication issues with student consultants and concerns about the quality of course materials, with a few users feeling misled about job placement opportunities. Despite these complaints, the overall sentiment remains favorable, as most consumers appreciate the learning experience and the assistance provided. Overall, Learning People is viewed positively, though there are areas for improvement.
1,000 customer reviewsLatest review over a year ago
Where the score comes from
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.3
1,000
100%
● Low
4.3 / 5 overall
=
1,000 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
4.3
12-month avg
4.3
All-time
4.3
Category avg
4.5
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
4.5
55
Sep 24
4.3
48
Oct 24
4.7
49
Nov 24
4.4
69
Dec 24
4.2
19
Jan 25
3.9
59
Feb 25
4.2
68
Mar 25
4.3
40
Apr 25
4.3
37
May 25
4.4
78
Jun 25
4.1
58
Jul 25
4.2
19
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 419 positive reviews
Customer service41%
173 mentions
Helpful support20%
83 mentions
Easy to use14%
60 mentions
Fast & efficient9%
39 mentions
“Customer service, support, in fact they do everything at its best”
On “Customer service” · Jul 7, 2025
Top complaintsof 69 negative reviews
Customer service46%
32 mentions
Payment issues36%
25 mentions
Scam22%
15 mentions
Cancellation14%
10 mentions
“I contacted Learning People (via TAFE) for course outlines on Certified Ethical Hacker (CEH)”
On “Customer service” · Jul 1, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Online Learning.
Overall rating and review count for this company and similar companies
The constant communication, the planning, the support and training made my experience a great one. Learning People will not abandon you in the process, they provide guidance and support all through.
If they do not email, they will call you to check how you are getting on. The one-one support is particularly endearing to me. I recommend their service because I will use them again and again
The company is like my safe place. There is help available such that I never feel alone .
The encouragement from the consultant is also great . I am able to push forward knowing I have a great backing
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Learning People has made it easy for me to upskill alongside my full-time job. The course is clear, flexible, and well-organised, and the support from the team has been excellent so far. One of the key reasons I chose them—after researching other providers—is their dedicated Career Services. They offer help with CV building, interview prep, and LinkedIn optimisation. Passing only one of my exams out of 5 they have contacted me to get the ball rolling with the career support which shows the dedication and support. I’m really looking forward to it as I progress through the course and get closer to entering the job market.
I found the enrolment process quick and easy, supported by my careers consultant, Gaby, who answered all my questions well and always responded to email and DM communications promptly. I recommend Learning People for your continued studies
The support I received was great. At some point I was thinking they took the study more seriously than myself. They also offer live sessions for exam preparation which came in at the appropriate time.
This company is always on your side you can call them whenever time and they will answer most the time knowing how to help you in any situation you have they always know how to help you pass and the videos they send are really helpful and informative.
I recently switched courses with The Learning People, and I couldn’t be more impressed with how smooth and supportive the process was. From start to finish, Oliver Frost, the Project Management Enrolment Consultant, went above and beyond to ensure I got real value for money and was set up on the right path for my career goals.
Oliver took the time to listen, understand my situation, and make sure the course I moved onto was a much better fit for me. He offered constant support throughout the transition and genuinely cared about my progress and satisfaction. His professionalism, empathy, and dedication are a true credit to The Learning People — I honestly can’t thank him enough.
Highly recommend both the company and Oliver to anyone looking for quality education and top-tier student support.
If you intend to use this service- Abort mission!!!
How can you assure your students that they have got two chance to write an exam ie a possible re-sit should they need to, and the only time the student request for this service, you say your license expired 2-3 weeks before result was released. Mind you the exam takes 8 weeks to get marked.
you also never cared to explain to your student prior enrollment about time scales or send an email at least to advise about the possibility of not being able to get another exam voucher for students reaching the end of their porogramme. Quick to send an email advising on tuition balance but not exam resit timelines. Out of four exams, just one rewrite and you can't make an exception. I Paid almost £4k for a strictly self taught service, exam booking cost you barely £360 with APM. You overcharge and yet lack empathy. They are all nice, patronising you while the direct debits is ongoing, once they get the full tuition they ignore you - don't bother to ask how your studying is going or how your exam went.
Definitely it was about the money for you and not the career progression you so claim to promote.
little wonder your target audience are migrants, you keep deceiving people using career transition tales. Stop selling empty promises to rob people of their hard earn money.
Had my first exams and it was successful. Happy for the frequent follow up. Had some issues taking the exams especially as it was my first time. It took over an hour for me to gain access. But the technical team was so helpful every step of the way.
Going forward, hope the future exams are more accessible as I got stressed before the exams which could have impacted my results
Alex Plummer has been amazing throughout my journey with project management certifications. He was the first person I spoke to when I signed up, and he’s consistently gone above and beyond ever since. Every time I’ve reached out, he’s been incredibly supportive, encouraging, and always spot-on with his advice. Alex is efficient, helpful, and genuinely wants to see you succeed. Thank you so much, Alex – I really appreciate everything! Highly recommended.
Shae has been absolutely amazing! The encouragement and the care she has and is putting into my development is priceless. Would recommend her to anyone wanting to further their studies.
The Student Care Coordinator is helpful in devising a study-plan with the student and keeping the student motivated in completing the content within the course scheduling arrangements.
The course content in video and text and the support offered intime makes it easy to learn. The customer relation is excellent 👌. Am proud to be part of this family.
Quick response, Frederick and Jenny are wonderful people, always following up with me on my studies and finding out how I am doing with studies and work... and always prompt in responding to any of my enquiries. Self learning portal, with good simulation practice questions. 100% recommended 👌
My name is Kingsley Owowenu (a Nigerian)
Learning People is a leading online provider of tech certifications and training courses, specializing in IT, cyber security, data analytics, and project management. Established in 2010, the company has successfully assisted nearly 50,000 students in acquiring the necessary skills and certifications to advance their careers in the technology sector. With a strong focus on employability, Learning People offers expert-led training combined with dedicated career support, ensuring students are well-prepared to enter the workforce.
The company’s offerings include flexible online learning pathways that incorporate essential AI training content relevant to various fields. Their career services boast a high employment success rate, reflecting their commitment to equip students with in-demand skills. Learning People's target market primarily includes individuals seeking to enhance their qualifications and secure roles in the rapidly evolving tech industry.