Statement Drafting Services specializes in UK liability claims investigation, offering a range of services tailored for solicitors and insurers. The company provides CPR compliant witness statement taking conducted by qualified legal professionals, ensuring accuracy and detail. Additionally, they support the claims process with efficient legal document collection and bilingual statement drafting, catering to clients in both the Claimant and Defendant's preferred languages. Targeting the legal sector, Statement Drafting Services enhances case efficiency and settlement potential through their comprehensive network of experienced document collection agents, who promise a rapid turnaround time. They also offer certified legal translation and interpreting services for any language, supporting clients in need of accurate communication and documentation. With a commitment to competitive fees and quality service, the company aims to meet the diverse needs of the claims industry.
Statement Drafting Services receives overwhelmingly positive feedback from customers, highlighting the professionalism and helpfulness of the staff. Reviewers frequently commend the attentive and friendly service, noting that the team is well-qualified and responsive to client needs.
Many express gratitude for the empathetic and patient approach taken by the staff, particularly during sensitive situations. However, a small number of complaints arise, with one reviewer claiming a lack of communication over several years, suggesting that some may experience issues with responsiveness. Despite this, the majority of feedback reflects satisfaction with the quality of service and the dedication shown to clients. Overall, Statement Drafting Services is viewed positively, with a strong emphasis on excellent customer care.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 441 | 100% | -0.5 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.9 | 11 |
| Sep 24 | 4.3 | 8 |
| Oct 24 | 5.0 | 4 |
| Nov 24 | 5.0 | 11 |
| Dec 24 | 4.6 | 9 |
| Jan 25 | 4.3 | 6 |
| Feb 25 | 5.0 | 4 |
| Mar 25 | 5.0 | 6 |
| Apr 25 | 4.9 | 16 |
| May 25 | 5.0 | 4 |
| Jun 25 | 5.0 | 2 |
| Jul 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 441 most recent reviews.
“I would like to express my gratitude and praise to the attendant who contacted me”
“They didn’t call me”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Legal Services.
| Company | Overall | Legit | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|
 | 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.7 out of 5 (good) | +3% | 441 |
| 3.3 out of 5 (fair) | 100 out of 100 | 1.4 out of 5 (poor) | — | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.7 out of 5 (poor) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | — | 1,000 | |
| 2.5 out of 5 (poor) | 100 out of 100 | 2.7 out of 5 (poor) | 1.9 out of 5 (poor) | +111% | 1,000 |
Bottom line: Statement Drafting Services is #1 of 5 on overall rating in this group.
441 reviews of Statement Drafting Services. Filter by what matters to you.
This company claims to be sending me translation assignments but in 5 years never responded to any of my emails. I am not sure what they are covering for but they even ignore the message where I asked them to delete all my personal details from their records. Instead, they continue to spam me with "offers"... Keep clear
They didn’t call me. Point is, they are trying to make easy money. Got an email 8:30am saying that I had an appointment for 9:00am and if I didn’t answer I could pay a fine to the company. Bunch of dodgy people!!!!
The person who handle the call was useless. He only asked questions of what he needed and when I asked him to give me information on the case he just shut me down with few words and didn't really give me any useful information and he also quickly hanged the phone with out asking and waiting for me to ask him any further questions. I'm very disappointed. At least gain information before making a call so you could be helpfull. Really Discussed.
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I was requested at short notice to provide interpreting services and accepted on the provision that payment would be made same day as initially offered via email. I still without payment and have made many failed attempts by email and phone to resolve this issue which I find very unprofessional and misleading and not how a business should be ran
Nightmare with this company. Two aspects need to improve : 1) accuracy in the legal document (wrong in those basic info like DOB, car gear type, date..etc in the legal statement but seems"Unwilling" to correct it. instead, this company had been repeatedly sending reminder emails to request me to sign the incorrect statement in every midnight for 2 months).. 2)Another aspect is the responsibility of those senior grade officers in this draft statement company(i was a non fault driver in a car accident case, during taking the statement for the accident happened in two years ago, the Officer "G" in this company seems too prejudged in my case and declared to me that I have the responsibilty to pay the hired vehicle fee(over 10000£), but that is not the true and the fact. The worst is officer G refused to further explain and make clarification. She made me anxiety and insomnia over one month. Fortunately, it was proved that I no need to pay that fee upon legal consultation with the lawyer of the car insurance company. )
I was completely unprepared for the questions that were asked. I was told I needed to do nothing prior to the phone call to prepare. Because I didn't write anything down it felt more like an interrogation. 12 months has passed so to remember the events of that day isn't feasible. I had to wait over a week for the email from sds. Being put on the spot like that isn't fun. The third party had him two children and a mid teen in the van with him. His works van with only three seat belts had four people in it and I didn't even get the chance to say that due to the bombardment of questions. Using a works vehicle socially would have probably void insurance if he's using it for things other than work. I only had a forward facing camera. You could see three males exit but then when we exchanged details a little girl got out the vn also.
Applied for an advertised vacancy with this company, however it turns out that they only engage you as a self employed contractor expecting you to provide all your own IT equipment and invoice them for each individual piece of work. In my opinion this is not a trustworthy model for employing people, especially as they made no reference to being a Contractor on the advert for the vacancy and feels to me very much like a way of avoiding responsibilities to the people they engage (such as sick pay, holiday pay, pension contributions). Personally I'd deal with a company who values its staff sufficiently to properly employ them and provide them with at least the standard benefits and rights of full time employees.
Very very slow in receiving the statement , had to chase on 3 occasions
Statement Drafting Services specializes in UK liability claims investigation, offering a range of services tailored for solicitors and insurers. The company provides CPR compliant witness statement taking conducted by qualified legal professionals, ensuring accuracy and detail. Additionally, they support the claims process with efficient legal document collection and bilingual statement drafting, catering to clients in both the Claimant and Defendant's preferred languages. Targeting the legal sector, Statement Drafting Services enhances case efficiency and settlement potential through their comprehensive network of experienced document collection agents, who promise a rapid turnaround time. They also offer certified legal translation and interpreting services for any language, supporting clients in need of accurate communication and documentation. With a commitment to competitive fees and quality service, the company aims to meet the diverse needs of the claims industry.
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