Statement Drafting Services specializes in UK liability claims investigation, offering a range of services tailored for solicitors and insurers. The company provides CPR compliant witness statement taking conducted by qualified legal professionals, ensuring accuracy and detail. Additionally, they support the claims process with efficient legal document collection and bilingual statement drafting, catering to clients in both the Claimant and Defendant's preferred languages.
Targeting the legal sector, Statement Drafting Services enhances case efficiency and settlement potential through their comprehensive network of experienced document collection agents, who promise a rapid turnaround time. They also offer certified legal translation and interpreting services for any language, supporting clients in need of accurate communication and documentation. With a commitment to competitive fees and quality service, the company aims to meet the diverse needs of the claims industry.
Statement Drafting Services has a positive customer experience.
Statement Drafting Services receives overwhelmingly positive feedback from customers, highlighting the professionalism and helpfulness of the staff. Reviewers frequently commend the attentive and friendly service, noting that the team is well-qualified and responsive to client needs.
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Many express gratitude for the empathetic and patient approach taken by the staff, particularly during sensitive situations. However, a small number of complaints arise, with one reviewer claiming a lack of communication over several years, suggesting that some may experience issues with responsiveness. Despite this, the majority of feedback reflects satisfaction with the quality of service and the dedication shown to clients. Overall, Statement Drafting Services is viewed positively, with a strong emphasis on excellent customer care.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.9
441
100%
-0.5
● Low
4.9 / 5 overall
=
441 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
4.4▼ 0.5
12-month avg
4.8
All-time
4.9
Category avg
4.2
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
4.9
11
Sep 24
4.3
8
Oct 24
5.0
4
Nov 24
5.0
11
Dec 24
4.6
9
Jan 25
4.3
6
Feb 25
5.0
4
Mar 25
5.0
6
Apr 25
4.9
16
May 25
5.0
4
Jun 25
5.0
2
Jul 25
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 441 most recent reviews.
Top praiseof 430 positive reviews
Customer service31%
132 mentions
Friendly staff26%
111 mentions
Professionalism21%
90 mentions
Helpful support21%
89 mentions
“I would like to express my gratitude and praise to the attendant who contacted me”
On “Customer service” · Apr 16, 2025
Top complaintsof 8 negative reviews
Payment issues50%
4 mentions
“They didn’t call me”
On “Payment issues” · Dec 1, 2024
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Legal Services.
Overall rating and review count for this company and similar companies
This company claims to be sending me translation assignments but in 5 years never responded to any of my emails. I am not sure what they are covering for but they even ignore the message where I asked... See more
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
This company claims to be sending me translation assignments but in 5 years never responded to any of my emails. I am not sure what they are covering for but they even ignore the message where I asked them to delete all my personal details from their records. Instead, they continue to spam me with "offers"... Keep clear
I would like to express my gratitude and praise to the attendant who contacted me. At such a delicate time, she demonstrated empathy, patience and professionalism, which made all the difference. Her attentive and human attitude made me feel welcomed and safe. Service like this deserves to be recognized!
Very good service, easy and everything in your native language, polite, helpful and attentive Argentines, I am very satisfied with the quality services!
Statement Drafting Services specializes in UK liability claims investigation, offering a range of services tailored for solicitors and insurers. The company provides CPR compliant witness statement taking conducted by qualified legal professionals, ensuring accuracy and detail. Additionally, they support the claims process with efficient legal document collection and bilingual statement drafting, catering to clients in both the Claimant and Defendant's preferred languages.
Targeting the legal sector, Statement Drafting Services enhances case efficiency and settlement potential through their comprehensive network of experienced document collection agents, who promise a rapid turnaround time. They also offer certified legal translation and interpreting services for any language, supporting clients in need of accurate communication and documentation. With a commitment to competitive fees and quality service, the company aims to meet the diverse needs of the claims industry.