Never recieved my certificate
Paid my money, passed the course, but I never received my certificate. I've phoned and emailed, but nothing. Poor from Stonebridge.

Stonebridge Associated Colleges is an educational institution that provides training and academic programs to students. The organization likely offers various courses and educational services designed to help individuals develop skills and knowledge in their chosen fields of study. As an educational provider, they focus on delivering structured learning opportunities to support student academic and professional development.
Stonebridge Associated Colleges receives a largely positive reception from its students, with many praising the quality of courses and the helpfulness of tutors. Reviewers highlight that courses are easy to navigate, with assignments that are relevant to their chosen careers, and express gratitude for the constructive feedback received from tutors like Natasha Beukes and Hilary Clark.
However, there are notable complaints regarding customer service and certificate issuance, with several customers reporting delays and a lack of response from support staff. Issues with course material quality and unrealistic timelines for assignments also surface in some reviews. Despite these criticisms, many students feel that their learning experiences are valuable and supportive.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.4 | 1,010 | 100% | +1.3 | ● Low |
Monthly average rating from reviews written by people · latest review Nov 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 4.3 | 6 |
| Jan 25 | 3.7 | 3 |
| Feb 25 | 3.2 | 5 |
| Mar 25 | 5.0 | 1 |
| Apr 25 | 4.0 | 3 |
| May 25 | 4.2 | 5 |
| Jun 25 | 3.0 | 2 |
| Jul 25 | 3.3 | 4 |
| Aug 25 | 1.0 | 1 |
| Sep 25 | 5.0 | 1 |
| Oct 25 | — | 0 |
| Nov 25 | 4.0 | 4 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“They were really helpful and guided really well”
“Already emailed info and customer services email nearly two weeks ago”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Education & Training.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 3.9 out of 5 (good) | 2.1 out of 5 (poor) | −14% | 1,010 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.2 out of 5 (good) | — | — | 85 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 5.0 out of 5 (good) | — | 57 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 37 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | — | — | 25 |
Bottom line: Stonebridge Associated Colleges is #5 of 5 on overall rating in this group. On value, Truka scores higher (5.0 vs 2.1).
500 reviews of Stonebridge Associated Colleges. Filter by what matters to you.
Paid my money, passed the course, but I never received my certificate. I've phoned and emailed, but nothing. Poor from Stonebridge.
Good course content but time scales are ridiculous. Doing a level 5 dog behaviourist course and I have to write 6420 words for the module I am doing and only get 3 weeks to do that in. In addition to reading the coursework which is long, and additional documents which include around 100 pages of A4. They seem to set pupils up to fail with the workload they expect you to complete within the time allowed. I've had 2 different courses through them that have had issues as well and I have not been able to complete these due to lack of communication from tutors, resulting in me losing the £3000 I paid for them. Shame as the courses themselves are good.
The course was interesting and fairly easy to follow. My tutor Ariane Holder was always there to support and answer any questions related to the coursework. The reason for my 2star was that It proved very difficult to book onto my practical day and was not done in a timely manner. I had to arrange this day myself, but the hydrotherapy centre involved were very professional and knowledgeable.
Quick answers to the questions people ask most.
Stonebridge Associated Colleges offers a wide range of distance learning courses including business, healthcare, counselling, animal care, and creative arts programs. All courses are designed for flexible study and can be completed at your own pace from home.
Yes, Stonebridge Associated Colleges is accredited by various professional bodies and industry organizations. Many courses lead to nationally recognized qualifications and certifications that are valued by employers.
Course completion times vary depending on the program and your study pace. Most courses can be completed within 6-18 months, but you have up to 2 years to finish your studies with full tutor support.
You'll have access to dedicated tutors who provide feedback on assignments and answer questions via email or phone. The college also offers online learning resources, study materials, and technical support throughout your course.
Course fees vary by program, typically ranging from £300 to £2,000. Flexible payment plans are available, allowing you to spread the cost over several months with no additional interest charges.
Absolutely. All courses are designed for distance learning with flexible study schedules that fit around work and personal commitments. You can study at your own pace during evenings, weekends, or whenever convenient.
Most courses have no formal entry requirements, making them accessible to learners of all backgrounds. Some specialized programs may require basic qualifications or relevant experience, which will be clearly stated in the course description.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Update: I note your reply below. Please find out from your colleagues what we discussed. It is one of your customer service challenge. You are not abreast of what is happening internal so concort disconnected replies. Your reply is generic, irrelevant, disconnected and not up to speed with resolution discussion currently going on. Let your Complaints Team update you please. ------------------ Some progress being made about Stonebridge A C removing me from my course contrary to understanding. From Customer Service to Escalations to Complaint. The actions are not prompt. I had to re-enrol and lost a course were I was 2/3rd done. I will be back here to edit review once resolved. Blessing
I’ve just finished my “Complete Nail Technician Level 2” course and was sold by the accreditation of ABC, which is a respected and recognisable qualification. When my certificates came through they head lined QLS and no where on my certificate does it mention ABC at all, which it should have head lined with this ( all my emails of passing mention ABC and that’s not what I received)… ABC is a recognised qualification by the government and ofqual, QLS is not I did check!!! …. I purchased my course before all your criteria’s changed in 2021 too so nothing should have changed for me … I feel completely cheated by this. I payed for ABC Certificate and not QLS … even if ABC is part of QLS it’s not what I bought into. QLS maybe a high qualification within the “quality license scheme” but it holds no validity with ofqual or the government which is what I was promised with an ABC certificate when purchasing this course … I would really like this to be sorted please  
You can contact the college by phone during business hours Monday to Friday, or submit an inquiry through their website. Their student services team is available to answer questions about courses, enrollment, and study options.
Yes, there is a cooling-off period during which you can cancel your enrollment for a full refund. After this period, refund policies vary depending on how much of the course you've completed and your individual circumstances.
Stonebridge Associated Colleges is an educational institution that provides training and academic programs to students. The organization likely offers various courses and educational services designed to help individuals develop skills and knowledge in their chosen fields of study. As an educational provider, they focus on delivering structured learning opportunities to support student academic and professional development.
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