Stonebridge Associated Colleges is an educational institution that provides training and academic programs to students. The organization likely offers various courses and educational services designed to help individuals develop skills and knowledge in their chosen fields of study. As an educational provider, they focus on delivering structured learning opportunities to support student academic and professional development.
Stonebridge Associated Colleges has a positive customer experience.
Stonebridge Associated Colleges receives a largely positive reception from its students, with many praising the quality of courses and the helpfulness of tutors. Reviewers highlight that courses are easy to navigate, with assignments that are relevant to their chosen careers, and express gratitude for the constructive feedback received from tutors like Natasha Beukes and Hilary Clark.
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However, there are notable complaints regarding customer service and certificate issuance, with several customers reporting delays and a lack of response from support staff. Issues with course material quality and unrealistic timelines for assignments also surface in some reviews. Despite these criticisms, many students feel that their learning experiences are valuable and supportive.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.4
1,010
100%
+1.3
● Low
4.4 / 5 overall
=
1,010 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Nov 2025.
Last 3 months
4.2▲ 1.3
12-month avg
3.8
All-time
4.4
Category avg
4.3
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Dec 24
4.3
6
Jan 25
3.7
3
Feb 25
3.2
5
Mar 25
5.0
1
Apr 25
4.0
3
May 25
4.2
5
Jun 25
3.0
2
Jul 25
3.3
4
Aug 25
1.0
1
Sep 25
5.0
1
Oct 25
—
0
Nov 25
4.0
4
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 410 positive reviews
Helpful support27%
109 mentions
Fast & efficient26%
106 mentions
Customer service23%
94 mentions
Easy to use11%
47 mentions
“They were really helpful and guided really well”
On “Helpful support” · May 19, 2025
Top complaintsof 83 negative reviews
Customer service49%
41 mentions
Payment issues42%
35 mentions
Response time18%
15 mentions
Cancellation18%
15 mentions
“Already emailed info and customer services email nearly two weeks ago”
On “Customer service” · Nov 22, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Education & Training.
Overall rating and review count for this company and similar companies
High standards encouraged, increasing employability opportunities
Courses are easy to navigate, assignments are purposeful and specific to the subject area, making learning very relevant, to a chosen career/vocation, whilst also inspiring learning, due to current an... See more
No one replies.
Already emailed info and customer services email nearly two weeks ago. I never got my certificate from 2011 and this is a matter of urgency. Please reply.
During my course (Ayurveda - A Foundation Certificate, Tutor Natasha Beukes) my assignments were marked on time and I received good feedback from my tutor.
Thank you for everything,
Mariam Sadiq
I have really enjoyed studying the Child Psychology Level 4 course with Stonebridge. The learning material were clear and easy to follow!
A big thank you to my tutor Natasha Beukes for encouraging fe... See more
What types of courses and programs does Stonebridge Associated Colleges offer?
Stonebridge Associated Colleges offers a wide range of distance learning courses including business, healthcare, counselling, animal care, and creative arts programs. All courses are designed for flexible study and can be completed at your own pace from home.
Are the qualifications from Stonebridge Associated Colleges recognized?
Yes, Stonebridge Associated Colleges is accredited by various professional bodies and industry organizations. Many courses lead to nationally recognized qualifications and certifications that are valued by employers.
How long does it typically take to complete a course?
Course completion times vary depending on the program and your study pace. Most courses can be completed within 6-18 months, but you have up to 2 years to finish your studies with full tutor support.
What support is available during my studies?
You'll have access to dedicated tutors who provide feedback on assignments and answer questions via email or phone. The college also offers online learning resources, study materials, and technical support throughout your course.
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How much do courses cost and are payment plans available?
Course fees vary by program, typically ranging from £300 to £2,000. Flexible payment plans are available, allowing you to spread the cost over several months with no additional interest charges.
Can I study while working full-time?
Absolutely. All courses are designed for distance learning with flexible study schedules that fit around work and personal commitments. You can study at your own pace during evenings, weekends, or whenever convenient.
What are the entry requirements for courses?
Most courses have no formal entry requirements, making them accessible to learners of all backgrounds. Some specialized programs may require basic qualifications or relevant experience, which will be clearly stated in the course description.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
High standards encouraged, increasing employability opportunities
Courses are easy to navigate, assignments are purposeful and specific to the subject area, making learning very relevant, to a chosen career/vocation, whilst also inspiring learning, due to current and interesting research/ information, being available, to widen knowledge. Marking turnaround is excellent. Highly recommend these vocational qualifications, that ensure professionalism and trust, are kept to a high standard and in turn, increases employability opportunities.
No one replies.
Already emailed info and customer services email nearly two weeks ago. I never got my certificate from 2011 and this is a matter of urgency. Please reply.
During my course (Ayurveda - A Foundation Certificate, Tutor Natasha Beukes) my assignments were marked on time and I received good feedback from my tutor.
Thank you for everything,
Mariam Sadiq
I have really enjoyed studying the Child Psychology Level 4 course with Stonebridge. The learning material were clear and easy to follow!
A big thank you to my tutor Natasha Beukes for encouraging feedback and for taking the time to review my assignments so thoroughly. She really helped me stay motivated! ❤️
Overall, a wonderful learning experience.
I would like to express my sincere gratitude to my tutor, Hilary Clark, for her continuous support and clear, constructive feedback throughout my Clinical Nutrition Diploma Level 4 course. Her thoughtful guidance and the time she has dedicated to marking my assignments have been invaluable to my learning journey.
I am truly pleased to be studying with Stonebridge, and I feel supported and encouraged every step of the way. I would highly recommend Stonebridge to anyone considering further studies, as the quality of teaching and support has been excellent.
Thank you once again, Hilary, for your hard work and dedication as it has made a real difference. ❤️❤️❤️
I began an Accounting course and soon realised the quality of material provided was poor. The exam questions were poorly written, regularly showing mistakes with figures, spelling and grammar. I made multiple complaints and eventually transferred to a separate Bookkeeping and separate Payroll course. I have encountered the same issues, with no help or response when I have contacted for assistance. My exams have sat unmarked for 5 months, despite being chased. I have now filed a formal complaint and intend on suspending my studies and finding a better quality course elsewhere.
I have only great things to say about Stonebridge Associated College, when I submit a question paper it gets marked on time and my tutor (Hilary Clark) gives me good feedback on what I did right in my assignments.
Thank you Stonebridge, part of the Learn Direct Group and thank you to (Hilary Clark).
Very disappointing experience. What was advertised as a 1-year hydrotherapy course turned into nearly 4 years of delays, poor communication, and lack of support. Theory was delayed due to tutor issues, placements were cancelled last-minute, and I had to travel far at my own cost for an alternative.
I passed the theory part of the course and then had to wait 6 months for a placement, which was cancelled at the last minute. I was eventually provided with an alternative, nearly a year later and it was far from home so I had to cover my own travel and accommodation costs. I passed my practical exams 9 months ago and am still waiting for any confirmation or certificate. Would not recommend.
My experience on the Access to HE Diploma in Computing
I found the course useful even though it was quite challenging at times. It required a lot of hard work but with the guidance and support of all the staff members, I was able to complete the Access to HE Diploma in Computing. I am grateful for the opportunity to study here as it helped me achieve my goal of attending university.
Absolutely abysmal. My daughter joined SC in July last year having been promised live and interactive lessons. Those never materialised. We chose a distance learning level 3 diploma course as due to her disabilities my daughter is unable to attend a brick and mortar college. After assignments taking weeks and weeks to be marked we were eventually informed in December that the course had been discontinued and she would be moved onto a new and improved course but lose all her work. She started the new course in January. She submitted a module to be marked over 4 weeks ago and has had no response despite several calls to SC (we signed up to SC but this course seems to have been taken over by learn direct). She cannot submit another modul until that module has been marked and as she has had no tutor feedback has no idea if she is proceeding correctly. Absolutely appauled by this company. We paid over £2000 for this course but the customer service is useless and the marking is ridiculously slow.
Update: My daughters module has now been marked after 4 weeks.
The support team and Mr Andrew Sean for making my journey of learning online with this college enjoyable. I am really grateful for all the support and feedback received from my tutors. Thank you
I am a student with stone bridge college - I am basing this on my experience with one of my courses Sen advance - the tutor has been amazing great at contacting me back great at marking my work in a timely manner! Thanks Alison Brown your a star- nobody has ever marked my work so quick or left lovely messages and feedback wish all the course tutors were like you (I’m doing two courses with Stonebridge)
If I could give zero I would. Paid for a course and completed it, OFQUAL registered. Completed in September, no sign of certificate, given multiple excuses for EQA and a time line which is never met, no refund for course fees offered. Awful service , awful communication, not following through on contract entered when I paid them
Good course content but time scales are ridiculous. Doing a level 5 dog behaviourist course and I have to write 6420 words for the module I am doing and only get 3 weeks to do that in. In addition to reading the coursework which is long, and additional documents which include around 100 pages of A4. They seem to set pupils up to fail with the workload they expect you to complete within the time allowed. I've had 2 different courses through them that have had issues as well and I have not been able to complete these due to lack of communication from tutors, resulting in me losing the £3000 I paid for them. Shame as the courses themselves are good.
How do I contact Stonebridge Associated Colleges for more information?
You can contact the college by phone during business hours Monday to Friday, or submit an inquiry through their website. Their student services team is available to answer questions about courses, enrollment, and study options.
Is there a refund policy if I need to withdraw from a course?
Yes, there is a cooling-off period during which you can cancel your enrollment for a full refund. After this period, refund policies vary depending on how much of the course you've completed and your individual circumstances.
About Stonebridge Associated Colleges
Stonebridge Associated Colleges is an educational institution that provides training and academic programs to students. The organization likely offers various courses and educational services designed to help individuals develop skills and knowledge in their chosen fields of study. As an educational provider, they focus on delivering structured learning opportunities to support student academic and professional development.