The Knowledge Academy is a leading provider in the education and training sector, offering a wide array of courses and certifications to professionals and organizations worldwide. With an extensive online presence through its domain, www.theknowledgeacademy.com, the company specializes in delivering high-quality training solutions that cater to a diverse range of learning needs. From project management and IT certifications to leadership development and soft skills training, The Knowledge Academy aims to equip individuals and corporate teams with the skills required to excel in today's competitive market. Serving a global clientele, The Knowledge Academy targets both individual learners seeking to advance their careers and businesses looking to enhance their team's capabilities. The company prides itself on its flexible learning options, which include self-paced online courses, virtual classrooms, and in-person workshops, making it accessible to learners regardless of their geographical location or schedule constraints. By focusing on professional development across various industries, The Knowledge Academy plays a pivotal role in helping its customers achieve their learning objectives and career goals.
The Knowledge Academy receives a largely positive reception from its customers, with many praising the clear instructions and seamless processes throughout their training and exam experiences. Reviewers highlight the exceptional support provided by staff, noting that invigilators are friendly and create a calm environment during exams.
The training sessions are described as engaging and well-structured, contributing to a positive learning atmosphere. However, some consumers express significant dissatisfaction, citing issues such as unfulfilled course promises and poor post-payment communication. Complaints about the perceived fraudulent nature of the website and delays in refunds also emerge. Despite these critical voices, the overall sentiment remains favorable, with many recommending the academy for its effective training and supportive staff.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.3 | 60 | 100% | — | ● Medium |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Very friendly Invigilator who did not interrupt me during the exam and very helpful”
“This WEBSITE IS A FRAUDULENT WEBSITE”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Education & Training.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
 | 4.3 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | — | 60 |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | 85 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 57 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 37 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 25 |
Bottom line: The Knowledge Academy is #5 of 5 on overall rating in this group. On service, Truka scores higher (5.0 vs 4.4).
60 reviews of The Knowledge Academy. Filter by what matters to you.
I’ve not completed the courses so this is a review about the service, which is first class from the initial enquiry to the follow up support. The advisors really do make an effort, well trained on the courses available and empowered to genuinely help.
Really unhappy with the service, purchased the course, couldn't speak to my account manager. Before the course started was getting so many emails to get in touch and discuss any training possibilities, once we purchased the training I couldn't get any information needed out of anybody. My account manager didn't reply to my several emails, didn't answer the phone, the phone number on the website - nobody answered either. Don't recommend it.
Thank you Mr.Asish for making the Product Mangement Training as a more lively and interesting with more examples of realtime problems and products in market. Thank you Knowledge Academy. All the Best Guys!
Quick answers to the questions people ask most.
You can access your courses by logging into your account on www.theknowledgeacademy.com. For any issues with access, please contact our support team.
Our refund policy varies depending on the type of course and the circumstances of the request. Please visit our website or contact us directly for more specific information regarding refunds.
You can find detailed descriptions, prerequisites, and outcomes for all our courses on our website. For personalized advice, our course advisors are available to help you make the right choice.
Yes, we offer various discounts throughout the year. Check our website or subscribe to our newsletter for the latest offers.
If you encounter any technical issues, please contact our technical support team immediately. They are available to assist you throughout your course.
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The exam process was relatively straight forward, with the invigilator being helpful.
The Knowledge Academy is a big scam. I enquired about their SAP Business Object reporting and if it came with an SAP lab for practice. They assured me that they had an SAP lab. After enrolling, all I had access to were videos to watch (something I could have easily purchased on other platforms for less than £50). All my efforts to contact them have been futile. I got responses from them within minutes before I enrolled, but after payment and enrolment, they stopped responding to my e-mails, and no one is answering calls either. In summary, what they have done is lie to me about the services that they are able to provide, take my money without providing the services that they promised, and then ghost me. If it were possible to give a negative star, I would.
Not good after paid the fees I realized
I have a great experience during my exam today with Gagan from Kowledge Academy team. starting from the greeting and explaining the full instruction and full support.
clear instructions, helpful in accessing the correct software
Very informative and easy to follow. Lots of opportunity to ask questions and as there was only two people in the session our trainer Rupesh was able to answer said questions in great detail and in relation to the example we gave. I look forward to doing more courses.
The AgilePM Foundation course was run profressionally and the trainer was clearly experienced in AgilePM, friendly and a clear communicator. She was able to translate complex principles into common business scenarios. The Foundation exam process is smooth with helpful staff.
Invigilator was friendly and helpful with getting my IT equipment prepared for the exam.
Very clear instructions provided before beginning of exam and was encouraged to not be nervous which was nice!
Was very clear and supportive in explaining the requirements and explained every step to help me
The Knowledge Academy is a leading provider in the education and training sector, offering a wide array of courses and certifications to professionals and organizations worldwide. With an extensive online presence through its domain, www.theknowledgeacademy.com, the company specializes in delivering high-quality training solutions that cater to a diverse range of learning needs. From project management and IT certifications to leadership development and soft skills training, The Knowledge Academy aims to equip individuals and corporate teams with the skills required to excel in today's competitive market. Serving a global clientele, The Knowledge Academy targets both individual learners seeking to advance their careers and businesses looking to enhance their team's capabilities. The company prides itself on its flexible learning options, which include self-paced online courses, virtual classrooms, and in-person workshops, making it accessible to learners regardless of their geographical location or schedule constraints. By focusing on professional development across various industries, The Knowledge Academy plays a pivotal role in helping its customers achieve their learning objectives and career goals.
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