The Knowledge Academy is a leading provider in the education and training sector, offering a wide array of courses and certifications to professionals and organizations worldwide. With an extensive online presence through its domain, www.theknowledgeacademy.com, the company specializes in delivering high-quality training solutions that cater to a diverse range of learning needs. From project management and IT certifications to leadership development and soft skills training, The Knowledge Academy aims to equip individuals and corporate teams with the skills required to excel in today's competitive market. Serving a global clientele, The Knowledge Academy targets both individual learners seeking to advance their careers and businesses looking to enhance their team's capabilities. The company prides itself on its flexible learning options, which include self-paced online courses, virtual classrooms, and in-person workshops, making it accessible to learners regardless of their geographical location or schedule constraints. By focusing on professional development across various industries, The Knowledge Academy plays a pivotal role in helping its customers achieve their learning objectives and career goals.
The Knowledge Academy receives a largely positive reception from its customers, with many praising the clear instructions and seamless processes throughout their training and exam experiences. Reviewers highlight the exceptional support provided by staff, noting that invigilators are friendly and create a calm environment during exams.
The training sessions are described as engaging and well-structured, contributing to a positive learning atmosphere. However, some consumers express significant dissatisfaction, citing issues such as unfulfilled course promises and poor post-payment communication. Complaints about the perceived fraudulent nature of the website and delays in refunds also emerge. Despite these critical voices, the overall sentiment remains favorable, with many recommending the academy for its effective training and supportive staff.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.3 | 60 | 100% | — | ● Medium |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Very friendly Invigilator who did not interrupt me during the exam and very helpful”
“This WEBSITE IS A FRAUDULENT WEBSITE”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Education & Training.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
 | 4.3 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | — | 60 |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | 85 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 57 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 37 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 25 |
Bottom line: The Knowledge Academy is #5 of 5 on overall rating in this group. On service, Truka scores higher (5.0 vs 4.4).
60 reviews of The Knowledge Academy. Filter by what matters to you.
Our instructor Richard did his best to provide meaningful instruction, but the courseware and virtual desktop did not work at all. The Knowledge Academy did not provision labs for our group on the first day of our 2-day training and then the virtual desktop would not connect, so it was a complete waste of time and resources for our organization.
turned up on time, provided me with enough detail to take the exam and answered questions when needed.
Clear and concise instructions, knew was there if needed anyhting
Quick answers to the questions people ask most.
You can access your courses by logging into your account on www.theknowledgeacademy.com. For any issues with access, please contact our support team.
Our refund policy varies depending on the type of course and the circumstances of the request. Please visit our website or contact us directly for more specific information regarding refunds.
You can find detailed descriptions, prerequisites, and outcomes for all our courses on our website. For personalized advice, our course advisors are available to help you make the right choice.
Yes, we offer various discounts throughout the year. Check our website or subscribe to our newsletter for the latest offers.
If you encounter any technical issues, please contact our technical support team immediately. They are available to assist you throughout your course.
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I was provided with clear instructions and guidance before starting the exam
Clear, precise instructions
Event ID: EVE0204616 - Certified Information Security Manager Training Name of trainer: Olusesan Adejoye Salami The course was truly outstanding, and the instructor was extremely supportive. His explanations were clear and engaging, and I sincerely appreciate his guidance, patience, and generosity in sharing his knowledge. I am grateful for the positive learning experience and the inspiration he provided throughout the course.
Gagan guided me through the exam process like a pro. She helped me tremendousuly. Great experience.
The training facilitated by Shubho Pal was excellent. He covered great examples to touch the concepts and practices used in SAfe. The program was concise. The quiz helped team members to challenge themselves and learn during the training session. Overall, great experience. Thank you Shubho.
I attended a training from Shubho Pal, who is extremely knowledgeable, but sadly lost all passion. He encouraged questions but would go so fast to the next thing that he got annoyed at the questions. Kahoots were a great idea, but they were poorly written at times and made it difficult to fill in. He would repeat the answers without explaining anything. The examples given sometimes took over concrete explanations and made it hard to follow. I was expecting more actual exercises. Shubho made great Excel sheets to help highlight specific points, but those should be part of the main slide deck. I would not recommande this training
Great content well presented and clearly explained
Good explanation by Shubho Sir on the concepts of SAFe Agile. The best part was Kahoot quizzes making the class more interactive and competitive.
Great overview of SAFe run at a good pace.
Helped me to navigate the extra tabs in the exam
The Knowledge Academy is a leading provider in the education and training sector, offering a wide array of courses and certifications to professionals and organizations worldwide. With an extensive online presence through its domain, www.theknowledgeacademy.com, the company specializes in delivering high-quality training solutions that cater to a diverse range of learning needs. From project management and IT certifications to leadership development and soft skills training, The Knowledge Academy aims to equip individuals and corporate teams with the skills required to excel in today's competitive market. Serving a global clientele, The Knowledge Academy targets both individual learners seeking to advance their careers and businesses looking to enhance their team's capabilities. The company prides itself on its flexible learning options, which include self-paced online courses, virtual classrooms, and in-person workshops, making it accessible to learners regardless of their geographical location or schedule constraints. By focusing on professional development across various industries, The Knowledge Academy plays a pivotal role in helping its customers achieve their learning objectives and career goals.
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