1 day before the concert and the…
1 day before the concert and the tickets still haven’t been sent to me That’s so awful, I have bought tickets for all my friends , this is so embarrassing

Ticketblaster is an online platform that specializes in providing ticketing solutions for various events in the entertainment sector. Catering to a diverse audience, the company allows users to purchase tickets for concerts, sports events, theater performances, and more, making it easier for consumers to access their favorite entertainment options. Through its user-friendly website, www.ticketblaster.com.au, customers can browse a wide range of events, compare prices, and secure their tickets seamlessly. The company aims to enhance the ticket purchasing experience by offering a comprehensive selection of events and transparent pricing. Whether individuals are looking for last-minute tickets to a local show or planning to attend a major concert, Ticketblaster serves as a valuable resource for event-goers in Australia. With a focus on customer satisfaction, the platform ensures a straightforward and efficient ticketing process, appealing to both casual attendees and avid fans alike.
Ticketblaster receives a largely positive reception from customers, with many praising the exceptional service and the quality of tickets. Reviewers frequently highlight the responsiveness and professionalism of staff members like Ryan and Chantel, who go above and beyond to ensure a smooth ticket purchasing experience.
Customers express satisfaction with the ease of securing tickets to sold-out events and appreciate the great seat locations. However, some negative feedback arises from issues such as delayed ticket delivery, with one reviewer experiencing embarrassment when tickets were not received until the day before an event. Additionally, complaints about high prices and unresponsive customer service are noted by a few consumers. Overall, Ticketblaster is viewed favorably, especially for its customer service and ticket quality, despite some operational hiccups.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.2 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Nov 2024.
| Month | Average | Reviews |
|---|---|---|
| Jan 24 | 5.0 | 1 |
| Feb 24 | 5.0 | 5 |
| Mar 24 | 5.0 | 1 |
| Apr 24 | — | 0 |
| May 24 | — | 0 |
| Jun 24 | 1.0 | 1 |
| Jul 24 | — | 0 |
| Aug 24 | — | 0 |
| Sep 24 | — | 0 |
| Oct 24 | — | 0 |
| Nov 24 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“From customer service to making them selves accessible to help”
“Massively over priced”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Events & Entertainment.
| Company | Overall | Legit | Service | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.2 out of 5 (good) | 50 out of 100 | 5.0 out of 5 (good) | 2.7 out of 5 (poor) | 3.1 out of 5 (fair) | — | 60 | |
| 4.5 out of 5 (good) | 50 out of 100 | — | — | — | — | 20,156 | |
| 4.5 out of 5 (good) | 67 out of 100 | — | — | — | — | 5,849 | |
| 1.2 out of 5 (poor) | 100 out of 100 | 1.0 out of 5 (poor) | 1.0 out of 5 (poor) | 1.1 out of 5 (poor) | — | 1,002 | |
| 4.5 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.6 out of 5 (good) | 4.1 out of 5 (good) | — | 999 |
Bottom line: Ticketblaster is #4 of 5 on overall rating in this group. On value, Dream Car Giveaways scores higher (4.6 vs 2.7).
60 reviews of Ticketblaster. Filter by what matters to you.
1 day before the concert and the tickets still haven’t been sent to me That’s so awful, I have bought tickets for all my friends , this is so embarrassing
I have left messages both on the phone number and the site and never received a response, I was wanting to book 8 medallion Club seats but the system would only let me book 6. So disappointed I am taking my parents who have never been to a game before. I look today and now you can get 8 seats. Shame i had to book in level 1 because no one got back to me
Brought tickets for the Kiss concert in Brisbane and went to scan our tickets and they didn't work. Went to the counter to find out that they had been cancelled and that they have never heard of ticketblaster and that we had been scammed by this so called company. I had paid nearly $800 for these tickets. We ended up having to buy new tickets with bad seats that ruined our night. Do not buy from this company.
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We were absolutely ripped off by this site when attending the Lion King in Auckland. Like others, my Aunt thought the site was Ticketmaster. We paid well over twice the price our seat neighbours paid for their seats, and had the worst seats in the entire stadium - after only receiving the tickets 3 days before the show. Con-artists.
Like others, I accidentally bought tickets for Lion King from Ticketblaster, which turned out to be a ticket onseller based offshore. They charged a huge markup disguised as a 'handling fee' plus an optional expensive refund policy, which turned out to exclude cancellations due to Covid 19. Then they were unable to provide the mobile tickets until 3 days before the event and they blamed the primary ticket seller, Ticketmaster. This is an expensive rort. I shall be advising everybody I know to avoid this organisation.
I accidently bought tickets on ticket blaster thinking I was on ticket master which was the actual site selling lion king tickets in NZ. I have tried numerous times to contact them, they were not willing to work with me as the tickets were over double the standard price AND i have not even received the tickets yet, do not buy off these dreadful people
DO not buy tickets from this company. It's a scam. I purchased tickets to a concert that were 5 times the price of the original ticket. When purchasing the tickets, I was enticed to pay extra with the alluring offer that my tickets would be fully refundable if I couldn't make the event (in Covid times, this is obviously a no brainer). My father got seriously sick during this time and was admitted to palliative care. I asked for a refund as the family were no longer able to travel to Melbourne to the concert since my father was so ill. Ticketblaster refused to refund the tickets and pointed me to a list of onerous steps that had to be proven in order to receive a refund. So, in actual fact, the tickets weren't fully refundable. They were refundable if you had an exceptional circumstances. Despite the false promise of 'fully refundable tickets' preventing a refund, we DID have an exceptional circumstances due to my father's recent illness. I had to then take 2 hours out of my busy work day to go and see my father's doctor and get a medical certificate. I produced the evidence Ticketblaster asked for and they said it wasn't satisfactory. They required that the doctor write an abundance of details that no doctor would be willing to write on a medical certificate. In a nutshell, this site is a scam. They re-sell tickets that people don't want for extraordinary sums of money and then scam more money out of the buyer on the false promise the tickets are refundable and then refuse to honour their promise.
I took my grandson to see The Wiggles yesterday at Brisbane Entertainment Centre and was very disappointed to note I had paid $236.00 for 2 seats and the area I was sitting in the tickets were $43.00 each! I expected to be in a better position as I paid a premium price. NEVER USE TICKETBLASTER! I was misled to believe I was getting the best seats.. NEVER AGAIN...
Paid $125 a ticket x three to get floor seats at the wiggles, ended up getting a tiered seat valued at $43.75 each to the far right of the stage. Very disappointed and felt misled to think I was actually going to get the seats I originally ordered. Avoid at all cost
A rip off, very disappointed
Ticketblaster is an online platform that specializes in providing ticketing solutions for various events in the entertainment sector. Catering to a diverse audience, the company allows users to purchase tickets for concerts, sports events, theater performances, and more, making it easier for consumers to access their favorite entertainment options. Through its user-friendly website, www.ticketblaster.com.au, customers can browse a wide range of events, compare prices, and secure their tickets seamlessly. The company aims to enhance the ticket purchasing experience by offering a comprehensive selection of events and transparent pricing. Whether individuals are looking for last-minute tickets to a local show or planning to attend a major concert, Ticketblaster serves as a valuable resource for event-goers in Australia. With a focus on customer satisfaction, the platform ensures a straightforward and efficient ticketing process, appealing to both casual attendees and avid fans alike.
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