Ticketblaster is an online platform that specializes in providing ticketing solutions for various events in the entertainment sector. Catering to a diverse audience, the company allows users to purchase tickets for concerts, sports events, theater performances, and more, making it easier for consumers to access their favorite entertainment options. Through its user-friendly website, www.ticketblaster.com.au, customers can browse a wide range of events, compare prices, and secure their tickets seamlessly.
The company aims to enhance the ticket purchasing experience by offering a comprehensive selection of events and transparent pricing. Whether individuals are looking for last-minute tickets to a local show or planning to attend a major concert, Ticketblaster serves as a valuable resource for event-goers in Australia. With a focus on customer satisfaction, the platform ensures a straightforward and efficient ticketing process, appealing to both casual attendees and avid fans alike.
Ticketblaster receives a largely positive reception from customers, with many praising the exceptional service and the quality of tickets. Reviewers frequently highlight the responsiveness and professionalism of staff members like Ryan and Chantel, who go above and beyond to ensure a smooth ticket purchasing experience.
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Customers express satisfaction with the ease of securing tickets to sold-out events and appreciate the great seat locations. However, some negative feedback arises from issues such as delayed ticket delivery, with one reviewer experiencing embarrassment when tickets were not received until the day before an event. Additionally, complaints about high prices and unresponsive customer service are noted by a few consumers. Overall, Ticketblaster is viewed favorably, especially for its customer service and ticket quality, despite some operational hiccups.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.2
60
100%
● Low
4.2 / 5 overall
=
60 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Nov 2024.
Last 3 months
1.0
12-month avg
4.1
All-time
4.2
Category avg
3.9
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Jan 24
5.0
1
Feb 24
5.0
5
Mar 24
5.0
1
Apr 24
—
0
May 24
—
0
Jun 24
1.0
1
Jul 24
—
0
Aug 24
—
0
Sep 24
—
0
Oct 24
—
0
Nov 24
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
Top praiseof 48 positive reviews
Customer service44%
21 mentions
Easy to use35%
17 mentions
Fast & efficient15%
7 mentions
Prices & value13%
6 mentions
“From customer service to making them selves accessible to help”
On “Customer service” · Mar 1, 2024
Top complaintsof 11 negative reviews
Pricing64%
7 mentions
Payment issues45%
5 mentions
Scam18%
2 mentions
Refund18%
2 mentions
“Massively over priced”
On “Pricing” · Jun 1, 2024
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Events & Entertainment.
Overall rating and review count for this company and similar companies
Found the purchase complicated but printed them so that was ok for entry. Seats were very good but bright sunny day & we were looking into the sun all day made it hard to see the players as they were playing the shadows. Guess you can’t help the weather!
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Ticketblaster is an online platform that specializes in providing ticketing solutions for various events in the entertainment sector. Catering to a diverse audience, the company allows users to purchase tickets for concerts, sports events, theater performances, and more, making it easier for consumers to access their favorite entertainment options. Through its user-friendly website, www.ticketblaster.com.au, customers can browse a wide range of events, compare prices, and secure their tickets seamlessly.
The company aims to enhance the ticket purchasing experience by offering a comprehensive selection of events and transparent pricing. Whether individuals are looking for last-minute tickets to a local show or planning to attend a major concert, Ticketblaster serves as a valuable resource for event-goers in Australia. With a focus on customer satisfaction, the platform ensures a straightforward and efficient ticketing process, appealing to both casual attendees and avid fans alike.