Instant service
Instant service

Ticketmaster Hellas is a leading online ticketing platform based in Greece, specializing in the sale of tickets for various events, including concerts, theater performances, sports events, and other entertainment activities. The company provides a user-friendly interface that allows customers to easily browse and purchase tickets for their favorite events, ensuring access to a wide range of entertainment options across the country. The primary customers of Ticketmaster Hellas include individuals seeking to attend live events, as well as event organizers looking to promote and sell tickets for their shows. By offering comprehensive event listings and secure purchasing options, the company serves as a vital intermediary in the events and entertainment sector, facilitating seamless transactions between consumers and event promoters. For more information, visit their website at www.ticketmaster.gr.
Ticketmaster Hellas receives a generally positive reception from its users, with many praising the quick and effective customer service. Reviewers frequently highlight the prompt responses and clear communication from the support team, noting that inquiries about tickets are handled efficiently.
However, there are significant complaints regarding the ticket purchasing process, particularly the queue system, which many find frustrating. Customers report long wait times and issues with being reset in the queue, leading to dissatisfaction and feelings of being treated poorly. Despite these challenges, the overall sentiment leans towards appreciation for the service provided, especially in terms of responsiveness. Overall, Ticketmaster Hellas is seen as a reliable option, though improvements in the ticketing process are needed.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.0 | 60 | 100% | +1.6 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 3.0 | 2 |
| Oct 24 | 5.0 | 1 |
| Nov 24 | 4.7 | 3 |
| Dec 24 | 5.0 | 1 |
| Jan 25 | — | 0 |
| Feb 25 | 5.0 | 1 |
| Mar 25 | 5.0 | 3 |
| Apr 25 | — | 0 |
| May 25 | 1.8 | 5 |
| Jun 25 | 2.0 | 1 |
| Jul 25 | 5.0 | 1 |
| Aug 25 | 5.0 | 6 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“I had a question about my ticket”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Events & Entertainment.
| Company | Overall | Legit | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|
| 4.0 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 2.6 out of 5 (poor) | — | 60 | |
| 4.5 out of 5 (good) | 50 out of 100 | — | — | — | 20,156 | |
| 4.5 out of 5 (good) | 67 out of 100 | — | — | — | 5,849 | |
| 1.2 out of 5 (poor) | 100 out of 100 | 1.0 out of 5 (poor) | 1.1 out of 5 (poor) | — | 1,002 | |
| 4.5 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.1 out of 5 (good) | — | 999 |
Bottom line: Ticketmaster Hellas is #4 of 5 on overall rating in this group. On website & app, Dream Car Giveaways scores higher (4.1 vs 2.6).
60 reviews of Ticketmaster Hellas. Filter by what matters to you.
Instant service
Its perfecf !!your service!!!
I had a question about my ticket. The ticketmaster team emailed me a prompt and detailed answer.
question aboyt tickets
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Ευχαριστώ για την άμεση ανταπόκριση σας!
Immediate response
Quick and very clear response
Excellent service today ... very quick and clear response; exactly as I'd wish for. Thank you very much for your help. 👌
Τhe immediate, quick response to my email and the also immediate resolution of my request.
Amazing and fast user support. Literally replied within minutes.
Άμεση εξυπηρέτηση, σαφείς οδηγίες, ευκολία πρόσβασης
For my request no. 52596141/23-10-24 My experience of the assistance received from every member of your staff who dealt with resolving the problem on Football tickets caused by my own fault, was Courtesy, Commitment in handling my request and Efficiency to propose alternatives and apply the right one. Please accept my sincere thanks!!!
Quick response
ΑΜΕΣΗ ΕΞΥΠΗΡΕΤΗΣΗ-ΕΥΧΑΡΙΣΤΩ
Άμεση απάντηση άψογο service !
They responded quickly and helped me resolved the matter
Ticketmaster Hellas is a leading online ticketing platform based in Greece, specializing in the sale of tickets for various events, including concerts, theater performances, sports events, and other entertainment activities. The company provides a user-friendly interface that allows customers to easily browse and purchase tickets for their favorite events, ensuring access to a wide range of entertainment options across the country. The primary customers of Ticketmaster Hellas include individuals seeking to attend live events, as well as event organizers looking to promote and sell tickets for their shows. By offering comprehensive event listings and secure purchasing options, the company serves as a vital intermediary in the events and entertainment sector, facilitating seamless transactions between consumers and event promoters. For more information, visit their website at www.ticketmaster.gr.
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