Nie polecam
Nie polecam. Zakupiłam 4 bilety na metallice, biletów nie otrzymałam a pieniądze pobrano z konta.
Ticketmaster Poland is a leading online ticketing platform that specializes in providing access to a wide range of events and entertainment options across the country. The company facilitates ticket sales for concerts, sporting events, theater productions, and other live performances, ensuring that customers can easily find and purchase tickets for their favorite events. With a user-friendly interface, Ticketmaster Poland aims to enhance the ticket-buying experience for consumers. The primary customers of Ticketmaster Poland include individual event-goers, groups, and organizations seeking to attend various entertainment activities. By partnering with event organizers and venues, the company offers a comprehensive selection of tickets, catering to diverse interests and preferences. As a trusted name in the events and entertainment sector, Ticketmaster Poland plays a crucial role in connecting audiences with live performances.
Ticketmaster Poland receives a mixed reception from consumers, with a notable divide in experiences. On the positive side, many reviewers commend the helpfulness and professionalism of the customer service team, highlighting specific staff members like pani Magda and pani Maria for their efficient assistance in ticket exchanges and problem resolution.
Additionally, some customers appreciate the ease of purchasing tickets and the overall organization of events. However, significant complaints arise regarding ticket issues, such as the failure to receive payments for resold tickets and the sale of seats that do not exist or provide poor visibility. Many express frustration with the service, describing it as problematic and untrustworthy. Overall, while there are positive interactions, the prevalence of negative experiences leads to a predominantly unfavorable sentiment.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.8 | 60 | 100% | +1.2 | ● Medium |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| May 25 | 2.3 | 38 |
| Jun 25 | 3.5 | 13 |
| Jul 25 | 3.0 | 4 |
| Aug 25 | 4.2 | 5 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“W związku z niewyprzedniem biletów na koncert zapytałem o możliwość zamiany biletów na niższą trybunę z wyższej (bile...”
“Customer service keeps telling me to contact my bank, but my bank says they never received a transfer from them”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Events & Entertainment.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 2.8 out of 5 (poor) | 100 out of 100 | 2.6 out of 5 (poor) | — | 60 | |
| 4.5 out of 5 (good) | 50 out of 100 | — | — | 20,156 | |
| 4.5 out of 5 (good) | 67 out of 100 | — | — | 5,849 | |
| 1.2 out of 5 (poor) | 100 out of 100 | 1.0 out of 5 (poor) | — | 1,002 | |
| 4.5 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 999 |
Bottom line: Ticketmaster Poland is #4 of 5 on overall rating in this group. On service, Dream Car Giveaways scores higher (5.0 vs 2.6).
60 reviews of Ticketmaster Poland. Filter by what matters to you.
Nie polecam. Zakupiłam 4 bilety na metallice, biletów nie otrzymałam a pieniądze pobrano z konta.
Kpina. Pieniądze z konta zniknęły a biletów brak. W odpowiedzi na raklamacje dostałam informację że się zdarza!!!
Kilkanaście prób zakupu biletów na Metallice w presale, po 30 minutach bilety zakupione, ale jedyny potwierdzenie to transakcja bankowa, Ticketmaster pusty, biletów nia ma! to sa jakieś żarty z ludzi i ich pieniędzy! W obecnych czasach takie fakapy z serwerami etc?
Quick answers to the questions people ask most.
Yes, Ticketmaster Poland is a legitimate company with numerous customer reviews. They have a mix of positive and negative experiences, reflecting their commitment to customer service.
Ticketmaster Poland is not a scam, but some customers have reported issues with ticket resales and payment delays. Verified reviews indicate both satisfactory and frustrating experiences.
Ticketmaster Poland specializes in ticket sales for concerts, events, and entertainment, providing a platform for both purchasing and reselling tickets.
Ticketmaster Poland accepts various payment methods, including credit cards and online payment options, ensuring a convenient transaction process for customers.
Customer support at Ticketmaster Poland is generally praised, with many reviews highlighting quick and effective assistance from their team, especially in resolving ticket-related issues.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 45% of recent reviews are 4–5★ and 55% are 1–2★.
Katastrofa setki ludzi bez biletów a kasa poszła LIPA Ticketmaster nie ogarnął przedsprzedaży na Metallikę
Zaplacilam za bilety ponad 4 tysiace. Potwierdzenie platnosci z Przelewy 24 przyszło natychmiastowo. Natomiast Ticketmaster nie wyslalo żadnego potwierdzenia zakupu biletow. Pieniędzy brak. Biletow brak. Zero kontaktu. Komentarze na fb niewidoczne. Organizacja to jedna wielka tragedia.
To jest kpina, żart, tragedia i najnormalniej w świecie chamstwo. Gdyby była konkurencja nawet bym nie spojrzał na cholerny Ticetmaster. Zakup biletu to droga przez mękę. Działanie strony i procesu zakupu to tragedia. Wyciskanie kasy od fanów na poziomie expert. Bilety kupione pieniądze pobrane z karty zero potwierdzenia o zakupie biletów a kasę zeszłą. Skontaktować się z Ticetmaster to jest kpina telefonu nie odbierają na maila nie odpisują. Chyba raczej nigdy więcej
Ściągają kasę z konta a biletów brak. Nie ma nawet numeru zamówienia. Support to kompletna tragedia, odpisują ciągle to samo, że bilety generują się do godziny. Dodzwonić się nie ma szans. Nie powinny organizować koncertów większych niż konkurs piosenki turystycznej w gminie kąkolewnica. Nie polecam zakupu biletów u tej firmy.
Sprawnie, szybko i miło.
Napisałem do supportu ticketmaster z prośbą o wymianę biletów na lepsze miejsce : gc l na energy floor. Cały proces nie trwał nawet godzine, w mniej niz godzine moje bilety zostały już wymienione. Jestem bardzo zdziwiony jaki dobry support ma ticketmaster.
Nowa aplikacja to jeszcze większy dramat niż poprzednia. logowanie i podgląd biletów to żenada a nie można drukować, co w przypadku słabego neta przed wejściem na koncert ? Mruga i przeskakują ekrany. Mapa miejsc się nie loguje. Jakaś kolejna autoryzacja w trakcie kupowania biletu. Smsy nie przychodzą. Wywala z kolejki. Jeden wielki dramat. Tyle opłat serwisowych a serwis żaden.
Bardzo pomocny zespół ludzi. Świetna organizacja i kontakt z klientem! Dzięki
5 gwiazdek za wspaniałą obsługę przez Panią Magdę, prośba szybko i sukcesywnie spełniona
They lost my ticket. Support was tragic I will never use again
Występ rewelacja
Wszystko ok
Wszystko ok
Łatwość obsługi aplikacji od momentu zakupienia biletu , przez powiadomienia i przypomnienia e-mail aż do wejścia na imprezę
Ticketmaster Poland is a leading online ticketing platform that specializes in providing access to a wide range of events and entertainment options across the country. The company facilitates ticket sales for concerts, sporting events, theater productions, and other live performances, ensuring that customers can easily find and purchase tickets for their favorite events. With a user-friendly interface, Ticketmaster Poland aims to enhance the ticket-buying experience for consumers. The primary customers of Ticketmaster Poland include individual event-goers, groups, and organizations seeking to attend various entertainment activities. By partnering with event organizers and venues, the company offers a comprehensive selection of tickets, catering to diverse interests and preferences. As a trusted name in the events and entertainment sector, Ticketmaster Poland plays a crucial role in connecting audiences with live performances.
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