Good experience
Good experience, if we got more information about the details of the ticket it would have been better.

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TicketSwap receives a mix of reviews, with a majority praising its ease of use and reliability in purchasing tickets. Many customers highlight the smooth transaction process, noting that tickets often work perfectly and are easy to buy or sell.
Reviewers appreciate the quick service and the ability to secure tickets for sold-out events, often expressing satisfaction with the overall experience. However, there are critical voices that warn against potential issues, such as receiving tickets that have already been scanned, leading to frustration when trying to enter events. Some users also mention unexpected fees related to ticket changes. Despite these concerns, the platform is generally viewed positively for its efficiency and user-friendly approach. Overall, TicketSwap is seen as a reliable option for ticket transactions.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.9 | 160 | 100% | -0.5 | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 25 | 4.3 | 17 |
| Jul 25 | 3.7 | 83 |
| Aug 25 | 4.0 | 59 |
| Sep 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 160 most recent reviews.
“The transaction was easy and Quick”
“***DO NOT USE TICKETSWAP*** Bought a ticket which had already been scanned by the seller who sold it to me”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Tickets & Venues.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.9 out of 5 (good) | 100 out of 100 | 2.5 out of 5 (poor) | 4.1 out of 5 (good) | 4.1 out of 5 (good) | — | 160 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 1.9 out of 5 (poor) | 1.4 out of 5 (poor) | — | +9% | 424 | |
| 4.5 out of 5 (good) | 50 out of 100 | — | — | — | — | 20,156 | |
| 4.5 out of 5 (good) | 67 out of 100 | — | — | — | — | 5,849 | |
| 1.2 out of 5 (poor) | 100 out of 100 | 1.0 out of 5 (poor) | 1.1 out of 5 (poor) | 1.0 out of 5 (poor) | — | 1,002 |
Bottom line: TicketSwap is #3 of 5 on overall rating in this group.
160 reviews of TicketSwap. Filter by what matters to you.
Good experience, if we got more information about the details of the ticket it would have been better.
Honest, but why not First in First out?...
Merci à Ticketswap! Cette plateforme est très facile d'utilisation et m'a permis d'acheter un billet rapidement et du profiter du Do You Remember Festival 🥰
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Bought a ticket same day for a soldout concert (Bob Hund). Everything went very smooth. But I was extremely nervous that the ticket would not work, as I knew that at a person had been scammed before.
I’ve used the service several times already, both for selling and buying. Until recently, everything went smoothly and I was very satisfied. At the beginning of August, however, an incident happened: I was sold a ticket that had already been used by someone else when I tried to enter the concert. I called support, and they started a chat with the seller. Luckily for me, the seller turned out to be honest and agreed to refund the money. But what really bothered me was how much time it took support just to step into the conversation and process the refund. Here’s my advice: if you can’t get into a concert, make sure to gather as much evidence as possible, because without it, you’ll most likely not be able to get your money back. Also, I don’t even want to imagine what would’ve happened if the seller hadn’t responded—and how long everything would have dragged on. In short, it’s all at your own risk.
CrowdTrust is a review platform designed to facilitate transparent communication between businesses and consumers. The company allows users to share their experiences and opinions about various services and products, helping potential customers make informed decisions. By providing a space for honest feedback, CrowdTrust aims to enhance trust and accountability in online transactions. The platform caters to a diverse audience, including consumers seeking reliable insights before making purchases and businesses looking to improve their services based on customer feedback. With its user-friendly interface, CrowdTrust enables effortless navigation and interaction, ensuring that users can easily contribute reviews and access valuable information. The company's commitment to fostering a trustworthy environment makes it a valuable resource in the online review landscape.
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