Platinum Services is a consultancy firm specializing in university application guidance for students seeking higher education in the United Kingdom. The company offers free expert support to UK and EU students, assisting them with the admissions process, personal statement development, and course selection for foundation, undergraduate, and postgraduate degrees.
Targeting a diverse clientele, including individuals with varying qualifications and work experience, Platinum Services aims to simplify the often complex university application journey. Their mission is to promote universal access to higher education, ensuring that all students receive the necessary support to achieve successful enrollment in UK universities.
Platinum Services has a positive customer experience.
Platinum Services receives overwhelmingly positive feedback from its clients, with many praising the promptness and professionalism of the staff. Reviewers frequently highlight the supportive nature of agents like Mustapha, Elijah, and Raneen, who provide reassurance and guidance throughout the university application process.
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Customers appreciate the excellent communication and personalized assistance, noting that the team is genuinely invested in their success. Many express gratitude for the patience and understanding shown, particularly towards older students or those with special needs. However, a few reviews mention issues related to data handling and after-service support, indicating that there may be room for improvement in these areas.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.9
399
100%
-0.1
● Low
4.9 / 5 overall
=
399 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Nov 2025.
Last 3 months
4.8▼ 0.1
12-month avg
4.9
All-time
4.9
Category avg
4.5
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Dec 24
5.0
11
Jan 25
5.0
12
Feb 25
5.0
5
Mar 25
5.0
6
Apr 25
5.0
13
May 25
5.0
9
Jun 25
4.9
11
Jul 25
5.0
23
Aug 25
4.9
14
Sep 25
4.9
9
Oct 25
4.5
8
Nov 25
5.0
15
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 399 most recent reviews.
Top praiseof 390 positive reviews
Customer service42%
165 mentions
Helpful support31%
119 mentions
Easy to use10%
40 mentions
Friendly staff9%
35 mentions
“Platinum Services were really supportive”
On “Customer service” · Nov 21, 2025
Top complaintsof 8 negative reviews
Customer service25%
2 mentions
“Customer service not helpful, do not tell you how to file a complaint or SAR - they do not remove your details from t...”
On “Customer service” · Nov 7, 2024
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Educational Services.
Overall rating and review count for this company and similar companies
I came across platinum service via Instagram, and am glad I did. They supported me in getting into one the best universities in Uk. Am starting my career now and am very grateful to Angeli and the team at Platinum. You all are hardworking, knowledgeable and great at what you do. Thanks
Absolutely wonderful people at platinum services. They helped me maintain positive about my future in my chosen field and offered every bit of help I needed. I strongly recommend everyone that is into music and want to take it further contact platinum services. I appreciate everything platinum! Ahmed is top guy, give him a promotion!
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Platinum education service are very helpful & they encourage me to start study & they gve me the good advice to choose the right course..thank you to the best team in platinum education service🥰
Platinum education services are very professional and prompt, they helped me choose the best suitable topic by speaking with thier amazing academic advisors, they took all the time needed to discuss different topics with me and then helped me every step of the admissions process and I've now started my studies with New college Durham, I recommend thier services as they are very knowledgeable, professional and amazing customer service 😀
I came across platinum educational service on Facebook I filled in my details and got contacted by Sam .
I would like to recommend Platinum Services to anyone who want to change their life by attending university.
I thanks for the amazing support I got from Sam and Luan , they were step by step with me in every interview I had with the university, I can’t thank you enough for you support, you are such an amazing people .
Thank you Platinum Services for the great team you have .
Highly recommended, the staff was really helpful and very quick in providing all the information that I needed to have an successful application.
Much appreciated your guidance and I am very appreciative for your help!
Thank you to my student advisor Brynsley, I thought going to university would be impossible but thanks to him I am now on my way to starting my career journey. A big thankyou to Brynsley and the rest of the Platinum Team!
My journey from start to finish with Platinum Services has been outstanding, my student advisors Sam and Brynsley have been patient, kind and assisted me with every step of the way. I'm honestly so grateful to them and the platinum team as they have made my dream become a reality!
I am so glad that I went on with Platinum Educational Service. Not only did I feel strongly encouraged towards pursuing my university degree but I also received such great service from the staff. Sam and Luan were incredibly helpful and gave me great suggestions/advice. Thank you so much for the help.
No doubt an achievement of goals is the most thing that brings a convenient feeling to anybody.
Trying to achieve my goals throw this program is a dream that I felt will come to throw and I hope my feeling will come true.
I never thought I’d be able to get back into education, especially not university of with Sam’s help I’m so much closer to the end goal he was nothing but helpful polite and supportive, an absolute amazing person thank you so much for your help
The best decisions I made when I called Platinum Educational Service to seek help with my university application process. My advisor SAM at the agency was very knowledgeable, kind , patient, reliable, and quick in responding to questions. He gave me alot of advice and found what I want to do long term and passion for my future goal. To get me on the right course I need.
Thank you so much SAm🙌🙏
Platinum is the most efficient way of going into university. I have seen nothing but smoothness and kindness throughout my application process. I genuinely mean that.
Thank you very much Platinum for all your support and efforts. I highly recommend it guys, don't think twice.
Excellent service and students advisors,Platinum Educationally Service 💯!
The best decision i made when i called Platinum Educational Service to seek help with my university application process.My advisor Brynsley at the agency was very knowledgeable, honest ,patient, reliable, and quick in responding to questions. I would like to recommend Platinum Services to anyone who wish to attend and change the life by attending university. Thanks Platinum for such a good team you have and forthe intensive guidance i have had.Kindly...Oana
Platinum Services is a consultancy firm specializing in university application guidance for students seeking higher education in the United Kingdom. The company offers free expert support to UK and EU students, assisting them with the admissions process, personal statement development, and course selection for foundation, undergraduate, and postgraduate degrees.
Targeting a diverse clientele, including individuals with varying qualifications and work experience, Platinum Services aims to simplify the often complex university application journey. Their mission is to promote universal access to higher education, ensuring that all students receive the necessary support to achieve successful enrollment in UK universities.