Best service ever
Best service ever

Platinum Services is a consultancy firm specializing in university application guidance for students seeking higher education in the United Kingdom. The company offers free expert support to UK and EU students, assisting them with the admissions process, personal statement development, and course selection for foundation, undergraduate, and postgraduate degrees. Targeting a diverse clientele, including individuals with varying qualifications and work experience, Platinum Services aims to simplify the often complex university application journey. Their mission is to promote universal access to higher education, ensuring that all students receive the necessary support to achieve successful enrollment in UK universities.
Platinum Services receives overwhelmingly positive feedback from its clients, with many praising the promptness and professionalism of the staff. Reviewers frequently highlight the supportive nature of agents like Mustapha, Elijah, and Raneen, who provide reassurance and guidance throughout the university application process.
Customers appreciate the excellent communication and personalized assistance, noting that the team is genuinely invested in their success. Many express gratitude for the patience and understanding shown, particularly towards older students or those with special needs. However, a few reviews mention issues related to data handling and after-service support, indicating that there may be room for improvement in these areas.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 399 | 100% | -0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Nov 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 5.0 | 11 |
| Jan 25 | 5.0 | 12 |
| Feb 25 | 5.0 | 5 |
| Mar 25 | 5.0 | 6 |
| Apr 25 | 5.0 | 13 |
| May 25 | 5.0 | 9 |
| Jun 25 | 4.9 | 11 |
| Jul 25 | 5.0 | 23 |
| Aug 25 | 4.9 | 14 |
| Sep 25 | 4.9 | 9 |
| Oct 25 | 4.5 | 8 |
| Nov 25 | 5.0 | 15 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 399 most recent reviews.
“Platinum Services were really supportive”
“Customer service not helpful, do not tell you how to file a complaint or SAR - they do not remove your details from t...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Educational Services.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | −2% | 399 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | 85 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 37 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 25 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 25 |
Bottom line: Platinum Services is #3 of 5 on overall rating in this group.
399 reviews of Platinum Services. Filter by what matters to you.
Best service ever
The best experience ever. That are efficient and are quick to respond to any questions you have. I am in Africa but I got the best most satisfying service. Keep on doing this incredible work.
My experience with them was the best I’d gotten from any agent ever, everything I wanted was attended to promptly and diligently. Would recommend for anyone who is serious about schooling in the UK or Europe.
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They are credible, willing to provide assistance anytime at your request. My experience has been nothing short of awesome.
Keep up the good good work 👍🏾
Their service is excellent they are very efficient and friendly too. I am so happy with my time with them and will recommend them 100 percent any day.
Very helpful team.. ready to assist and provide you with consultancy and advisory services when ever you contact. Thank you Platinum Service
Platinum Edu. Service is one of the trusted education services which builds on your hope towards achieving your academic dreams. The astonishing part is that it’s free of charge and realistic.
I must say that this team was very helpful in my very first application to studying in the UK. I’ve had friends talk about how difficult it is for them to get admissions outside the country, but with me I didn’t have that experience and I must say the platinum really blew my mind with how they managed to get me an admission and it wasn’t stressful with them it was very easy which made me wonder why some people go through a lot. Platinum is the best! well done team. Awab thank you very much. My experience With your team is just absolutely wonderful. Keep it up.
Very helpful team, they made my application process so much easier :) Thank you!
Great customer service across the team. No words can really describe my appreciation for the customer services given by platinum. Firstly, I am very indecisive most times. I knew I wanted to get into September 2020, but wasn’t sure of which course. Applied for quite few uni’s, applying for different courses but the process wasn’t easy and I didn’t get in after all that hustle. Secondly, My mother recommended platinum service, I contacted them straight away, I asked them about different courses, they asked about my education background, worked experience etc. They gave me options of course and chose to study public health and health promotion Top Up degree because I already an HND I public health. I was very happy that they liaise with the university until the final stage, help with student finance issues. Even then I took my time with it as in sending through the information required. Though during the process they contacted frequently to ensure that I fulfil my dream of going to uni. Eventually, I sent through all the documents and within a week I had secured a place at uni for the course and I wanted to pursue a career in. Uni near home no commuting that hustle. Overall, I give platinum service 5/5 because I was seriously helped me when I needed the help most. Also, I am hopping to go back to study MSc in midwife.
Great job, thank you for helping me and my friends start the university, very good customer service and always available to talk to find solutions to any problem really thank you
Really great service from Platinum, they helped get me into Uni and were always so attentive.
I got a place at the university thanks to platinum service. This guys are incredibly,they made everything look so easy and simple..thank you so much for your help
Great work thank you for helping my students start university, very good customer service and always available to speak to someone in the company.
Great service! Staff is very friendly and helpful, I have got in to the university I wanted. They helped me with interviews, documents and loan application. I highly recommend it, it is free and fast! After my BA degree I will apply with them for my Masters for sure.
Platinum Services is a consultancy firm specializing in university application guidance for students seeking higher education in the United Kingdom. The company offers free expert support to UK and EU students, assisting them with the admissions process, personal statement development, and course selection for foundation, undergraduate, and postgraduate degrees. Targeting a diverse clientele, including individuals with varying qualifications and work experience, Platinum Services aims to simplify the often complex university application journey. Their mission is to promote universal access to higher education, ensuring that all students receive the necessary support to achieve successful enrollment in UK universities.
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