Platinum Services is a consultancy firm specializing in university application guidance for students seeking higher education in the United Kingdom. The company offers free expert support to UK and EU students, assisting them with the admissions process, personal statement development, and course selection for foundation, undergraduate, and postgraduate degrees. Targeting a diverse clientele, including individuals with varying qualifications and work experience, Platinum Services aims to simplify the often complex university application journey. Their mission is to promote universal access to higher education, ensuring that all students receive the necessary support to achieve successful enrollment in UK universities.
Platinum Services receives overwhelmingly positive feedback from its clients, with many praising the promptness and professionalism of the staff. Reviewers frequently highlight the supportive nature of agents like Mustapha, Elijah, and Raneen, who provide reassurance and guidance throughout the university application process.
Customers appreciate the excellent communication and personalized assistance, noting that the team is genuinely invested in their success. Many express gratitude for the patience and understanding shown, particularly towards older students or those with special needs. However, a few reviews mention issues related to data handling and after-service support, indicating that there may be room for improvement in these areas.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 399 | 100% | -0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Nov 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 5.0 | 11 |
| Jan 25 | 5.0 | 12 |
| Feb 25 | 5.0 | 5 |
| Mar 25 | 5.0 | 6 |
| Apr 25 | 5.0 | 13 |
| May 25 | 5.0 | 9 |
| Jun 25 | 4.9 | 11 |
| Jul 25 | 5.0 | 23 |
| Aug 25 | 4.9 | 14 |
| Sep 25 | 4.9 | 9 |
| Oct 25 | 4.5 | 8 |
| Nov 25 | 5.0 | 15 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 399 most recent reviews.
“Platinum Services were really supportive”
“Customer service not helpful, do not tell you how to file a complaint or SAR - they do not remove your details from t...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Educational Services.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
 | 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | −2% | 399 |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | 85 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 37 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 25 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 25 |
Bottom line: Platinum Services is #3 of 5 on overall rating in this group.
399 reviews of Platinum Services. Filter by what matters to you.
I am so excited with the platinum service, they really assisted with my admission to the university, the staff are top notch, to mention few, Raneem and Luan. I want to say a big thank you and I will definitely recommend platinum service to everyone.
Just want to say a big thanks to the platinum team for helping me with my university application and setting me on the right path many thanks
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I thank all officials for their open-mindedness and useful information, especially Mr. Hassan Mannan.
Thank you Hassan Mannan for the support throughout the process. Mr Hassan has been a great help. Recommend him to anyone who needs help with the whole process. I wish I can give you more than 5stars., you deserve more than 5starts.
Raneen she amazing when assiste me going to university Ruskin College she is working very hard iam really exciting and really appreciate with her and so happy Thank you so much Raneen i wish you all the best my friend hahaha
Luan is an amazing person. She was so patient with me when obstacles were thrown my way and extremely helpful! ❤️ Thanks again Luan!
Very nice and professional people, helped me start my uni, and helped me with the whole registration process, for the uni and the student loan
I want to share my deep gratitude to Platinum Services for the incredible support I received throughout my university application process to London. A very special thank you to Mustafar from Platinum University Services, who guided me every step of the way with dedication, patience, and genuine care. He was always attentive to every detail, and his support gave me the confidence and reassurance I needed from start to finish. Thank you from the bottom of my heart, Mustafar! Your help was truly essential and will always be a meaningful part of my journey.
Please, if you have been put off of going to university because you have found the process of applying scary then rest assured, Platinum Services is the team for you!! I managed to get an unconditional offer from a university!! And I really couldn’t have done it without the help of Raneen and the rest of her team~ Raneen in particular has genuinely made me feel so comfortable throughout the whole process, she has been the best hype person one could ever hope for, truly blessings all around for what this team has done for me and I hope their business continues to bloom! - sincerely, a grateful adult~
Really helpful team and pleasant service going through and helping you understand the best options, and courses available for you. Thanks to Raneen for making everything easy to understand having patients with everything you need to know and need help with. Overall a good and positive outcome.
Great service noting was to much for them and I was giving,. a great services and they push you to be excellent and, the advice was best every Renya has been.a great support in moving me to, my goal of going to university I can thank her enough and. It a top grade service that, would,. Recommended there service to anyone
Raneen has made my experience joining university an absolute pleasure. She was understanding and patient with me all while accommodating to my needs when necessary. I would definitely recommend her to whoever needs help with joining university.
Raneen, my application consultant has been amazing from start to finish throughout my application to Arden University, and have no doubt that my experience will keep getting better, I’m grateful for what she has done for me.
Raneen was amazing from start to finish, extremely nice always ensured of my well being, helped me throughout my whole journey from before I applied all up until now. Communication skills were immaculate she guided me through the whole process and she always made sure to explain everything; whenever I called/texted for help she always picked up or texted back as soon as possible. I really appreciate the company for matching Raneen with me for my process and I wish nothing but the best. Thank you for everything Raneen.
Raneen is an excellent student consultant, she helped me with my application from start to finish and was wonderful. I previously wanted to enroll years prior but was on the fence then gave it another shot and was not disappointed one bit, I had Dani from admissions too very lovely to have spoken to her also and a wonderful experience throughout. I got offered a uni position today too!! keep your heads high people theres still plenty of time to progress your goals yet!! KB
Raneen my student consultant was great, really easy going and friendly, and she made this experience 10 times better. I’m definitely sure I wouldn’t have got in, without her support and guidance. Thank you again. And her voice is just amazing, which is a bonus when communicating with her.
My experience was great jay the person who consulted me really put his all in making sure I found the right course that suited my need & location. Anytime if I needed any help or to enquire about something I got instant response which really proved to me I could trust them. Thank you jay And your team
Would like to say a massive thank you to Jay from Platinum Services. He helped and encouraged me as well as motivated me every step of the way and has always been a great support for me. He is such an amazing and easygoing person to speak to and will always be there whenever you need him. Once again thank you so much Jay!
Platinum Services is a consultancy firm specializing in university application guidance for students seeking higher education in the United Kingdom. The company offers free expert support to UK and EU students, assisting them with the admissions process, personal statement development, and course selection for foundation, undergraduate, and postgraduate degrees. Targeting a diverse clientele, including individuals with varying qualifications and work experience, Platinum Services aims to simplify the often complex university application journey. Their mission is to promote universal access to higher education, ensuring that all students receive the necessary support to achieve successful enrollment in UK universities.
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