Utility Bidder is a UK-based company specializing in business utility comparison services, primarily focused on helping commercial clients find the best rates for energy and utility needs. The company offers a user-friendly platform where businesses can compare live quotes for gas, electricity, and water from top suppliers, aiming to deliver significant savings on utility costs. With a commitment to transparency and efficiency, Utility Bidder has assisted thousands of businesses in navigating the complexities of utility pricing. Their comprehensive service allows customers to receive instant pricing options and select from a range of suppliers, ensuring access to competitive rates. Utility Bidder's expertise in the utilities and energy sector makes it a valuable resource for businesses looking to optimize their utility expenditures.
Utility Bidder receives a mix of praise and criticism from its customers. Many reviewers highlight the professionalism and helpfulness of staff members like David Grimshaw and Chun Hao Man, noting that the process of switching energy providers is often smooth and efficient.
Consumers appreciate the informative and transparent service, with several mentioning that they received valuable advice and felt no pressure during their interactions. However, a significant number of negative reviews express frustration with the company's tactics, alleging issues such as unexpected debt collection and a lack of proper contract arrangements. Some customers report feeling misled or pressured, leading to a negative experience. Overall, while Utility Bidder has many satisfied clients, concerns about contract management and aggressive sales tactics tarnish its reputation.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
Why sources differ: Trustpilot rates this company 4.5, CrowdTrust 1.0. Trustpilot carries the most weight (98% of the score).
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 60 | 98% |
Monthly average rating from reviews written by people · latest review Jul 2026.
| Month | Average | Reviews |
|---|---|---|
| Nov 25 | 4.4 | 13 |
| Dec 25 | 4.7 | 31 |
| Jan 26 | 4.2 | 16 |
| Feb 26 | — | 0 |
| Mar 26 | — | 0 |
| Apr 26 | — | 0 |
| May 26 | — | 0 |
| Jun 26 | — | 0 |
| Jul 26 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 61 most recent reviews.
“Khaliq as always was brilliant and I am a returning customer”
“I was called and they pushed to enter a contract”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Utilities & Energy.
| Company | Overall | Legit | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|
 | 4.4 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.2 out of 5 (good) | — | 61 |
| 4.4 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.7 out of 5 (poor) | — | 1,000 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 2.0 out of 5 (poor) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 3.8 out of 5 (good) | — | 999 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | — | 696 |
Bottom line: Utility Bidder is #3 of 5 on overall rating in this group.
61 reviews of Utility Bidder. Filter by what matters to you.
3 months ago
Terrible experience with this bunch of sharks - they are only interested in taking you for a ride and making a quick buck. I would certainly recommend sorting out your own energy package rather than d... See more
9 months ago
Spoke with a David Grimshaw who was very informative and professional. The whole procedure of switching energy provider was surprisingly smooth and easy. Highly recommend UB and especially David.
9 months ago
I agree sneaky tactics. They did not arrange a contract for me and immediately sent me to debt collector asking for £750 + VAT per meter even though they did not change my supply as I was in contract... See more
9 months ago
Chun was helpful, informative and efficient, giving useful advice throughout the process. It is the first time that we have used Utility Bidder but, so far, I have been pleased with how clear and tran... See more
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
| ● Low |
CrowdTrust Low volume · weighted down | 1.0 | 1 | 2% | — | ● Not enough data |
Terrible experience with this bunch of sharks - they are only interested in taking you for a ride and making a quick buck. I would certainly recommend sorting out your own energy package rather than dealing with this shower.
Spoke with a David Grimshaw who was very informative and professional. The whole procedure of switching energy provider was surprisingly smooth and easy. Highly recommend UB and especially David.
I agree sneaky tactics. They did not arrange a contract for me and immediately sent me to debt collector asking for £750 + VAT per meter even though they did not change my supply as I was in contract because it auto renewed. The agent I spoke to mentioned nothing. They did nothing and just want money. Anyone thinking of using be careful
Chun was helpful, informative and efficient, giving useful advice throughout the process. It is the first time that we have used Utility Bidder but, so far, I have been pleased with how clear and transparent all of their information and T & C's are.
My experience with Utility Bidder was made highly positive and efficient by Rebecca (Lau). Throughout she was timely & friendly in all of her communications with no 'sales pressure', a pleasant change from other such providers! Would recommend to others
Sukie Gill always keeps me informed as to when our meters are due and talks sense not waffle (as lets face it, this electricity talk can me mind blowing) !! Thanks Sukie
quick speedy response waiting on a couple of answers around DD otherwise would have been a 5
0 stars. Pushy. Unprofessional. Sneaky tactics. Couldn’t get me a new supplier now I have calls from a debt collector who says I’m in breach of contract. I don’t have a contract with them. They couldn’t get one for me. I TOLD them I’d be surprised if the could swap me. They couldn’t. DO NOT DEAL WITH THIS COMPANY. Now they make out they’ve tried to contact me. They said on Friday they’d CALL me Monday Did they? NO They do what they do and put the legwork on you
Great service. Gave me all the information and I was able to make an informed choice. Khaliq as always was brilliant and I am a returning customer. One stop shop for my energy needs.
Really helpful utility advice from Utility Bidder to get my company's utility contract renewed at a cheaper rate than before. Chun Hao Man ironed out all of my worries and uncertainty and helped get quotes over to me in a timely manner. Would recommend to others!
David Grimshaw was so helpful in securing us a new energy contract. A seamless & easy process !
I have just signed my new Business electricity supply contract using Utility Bidder and with the assistance of their Senior Energy Advisor, Chun Hao Man. It was not a straightforward process due to the fact I had a Variation agreement with National Grid, which had not been fully implemented. Thanks to Chun's patience and tenacity it was possible to resolve the issue and obtain competitive terms for the new contract. I have been through the process of supply renewal several times before but this is the first time I have been confident the the broker had a comprehensive understanding of the market and process. The service I received was excellent and I am happy to fully recommend Utility Bidder.
Guy I dealt with was easy to deal with
A big thank you to Matthew Burke Energy Consultant from Utility Bidder who helped us reduce our Business Energy. Matthew was very polite, professional, and explained all our best options to me for our Energy Renewal. I would highly recommend Mr Christopher Partou Hampdens German Kitchens & Bedrooms Ltd
Utility Bidder provided an excellent service, no pressure was put on us to place an order and both Matthew and Jack were friendly and easy to deal with. I would definitely recommend them to anyone looking to change energy suppliers.
Fantastic service and excellent customer service.
Got good advice as usual from George Ogilvie to help me secure suitable gas and electric contracts.
We have just used Utility Bidder for the first time to renew our electricity contract. Very simple and clear process from start to finish - quick website enquiry followed up by an almost immediate response from Matthew Burke. Matthew was very helpful and straightforward and agreed us the best deal we could find. Costs and contract details all explained fully and transparently. Would recommend to anyone looking to renew.
We have been working with Utility Bidder for a number of years. They have helped us with our portfolio of properties and ensured they are providing us with the best rates, alongside excellent customer service during every single contact. Their professionalism is astounding and ensure any queries or problems are resolved promptly and keep us in the loop throughout every step. In particular Leah and Steve are our main points of contact and I cannot express our gratitude enough for their continued support to us whenever it is required.
Utility Bidder is a UK-based company specializing in business utility comparison services, primarily focused on helping commercial clients find the best rates for energy and utility needs. The company offers a user-friendly platform where businesses can compare live quotes for gas, electricity, and water from top suppliers, aiming to deliver significant savings on utility costs. With a commitment to transparency and efficiency, Utility Bidder has assisted thousands of businesses in navigating the complexities of utility pricing. Their comprehensive service allows customers to receive instant pricing options and select from a range of suppliers, ensuring access to competitive rates. Utility Bidder's expertise in the utilities and energy sector makes it a valuable resource for businesses looking to optimize their utility expenditures.
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