11th Street Coffee is a dedicated online retailer specializing in Keurig K-Cups, offering a wide selection of over 200 popular flavors from various recognized brands. Customers can explore a diverse range of coffee and tea options, including light, medium, and dark roasts, as well as specialty brews and seasonal selections. The company aims to provide affordable access to quality coffee products, catering to both casual coffee drinkers and enthusiasts alike. With a focus on customer satisfaction, 11th Street Coffee features convenient shopping options and frequently updated promotions, making it a preferred destination for those seeking a variety of K-Cup pods at competitive prices. The company's user-friendly website allows customers to easily navigate through different categories, ensuring an efficient shopping experience for all coffee lovers.
Consumers generally praise 11thStreetCoffee.com for its excellent coffee quality and prompt delivery. Many reviewers highlight the ease of ordering and the swift arrival of their coffee, often receiving their orders within just a few days.
The customer service is frequently noted as responsive and helpful, with several customers expressing satisfaction with the support they received when needing assistance. However, there are some complaints regarding order accuracy, with a few individuals reporting receiving incorrect items. Despite these occasional issues, the majority of feedback emphasizes the enjoyable coffee experience and reliable service. Overall, 11thStreetCoffee.com is well-regarded for its product and service quality, making it a popular choice among coffee lovers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 1,000 | 100% | +0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Jan 25 | 4.4 | 140 |
| Feb 25 | 4.7 | 118 |
| Mar 25 | 4.5 | 113 |
| Apr 25 | 4.5 | 175 |
| May 25 | 4.7 | 130 |
| Jun 25 | 4.8 | 143 |
| Jul 25 | 4.7 | 144 |
| Aug 25 | 4.8 | 37 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“The best tasting coffee with quick delivery”
“It started out on-time, but it seems with each delivery (next month's shipment) gets later each time”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Beverages & Drinks.
| Company | Overall | Legit | Delivery | Value | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.6 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.9 out of 5 (good) | 4.9 out of 5 (good) | +3% | 1,000 |
| 4.7 out of 5 (good) | 100 out of 100 | — | — | 4.9 out of 5 (good) | — | 51 | |
| 3.8 out of 5 (good) | 100 out of 100 | — | — | — | — | 25 | |
| 2.8 out of 5 (fair) | 67 out of 100 | — | — | — | — | 6 | |
| 4.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 2.9 out of 5 (fair) | 4.2 out of 5 (good) | — | 1,000 |
Bottom line: 11thStreetCoffee.com is #2 of 5 on overall rating in this group.
500 reviews of 11thStreetCoffee.com. Filter by what matters to you.
Well, the subscription is constantly late. It started out on-time, but it seems with each delivery (next month's shipment) gets later each time. My thought is to cancel, but I may try to tighten-up the delivery time to every 2 weeks (or shorter), to cheat the system. I hate that I have to do that to get a paid for product, but you gotta do...
The internet checkout prompts for subscribing to whatever you're purchasing are confusingly laid out — I had to try 3-4 times to check out until I could correctly complete the purchase. The layout is unnecessarily confusing, and I am an IT professional, so I can imagine how confusing it must be for a novice. One-time checkout is too complicated this way.
Delivery time is super slow
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I've sent you 3 emails, with no response, telling you my last order of McCafe Irish Mocha K- cups was bad..75%of the k cups dumped coffee grounds into my coffee.. Others don't and we use our Keuring daily. I asked for a response or a replacement and heard nothing back! I buy from you to support small business but now I'll get it on Amazon..You have great deals but not good customer service after 3 emails
You use the wrong delivery method. USPS does not deliver packages to my house. Also the package was badly damaged. You’re making it good by sending a replacement but I still had a big mess to deal with and clean up.
still have not received my correct coffee, coconut mocha.
They won't let you change the subscriptions once you've set them up, which is B.S. so I cancelled my subscription!
Would like to cancel subscription
TRYING TO CANCEL A SUBSCRIPTION ORDER DONE BY MISTAKE TOOK A MONTH AND A HALF. NO RESPONSE WHEN YOU WERE NOTIFIED BY YOUR CONTACT US ON YOUR WEBSITE. I HAD TO PAY $17.95 PER BOX TO RETURN THEM. NO LABELS AVAILABLE TO PRINT FOR YOUR PRODUCT TO BE RETURNED. I WON'T BE BUYING COFFEE FROM YOU AGAIN AND I WAS A VERY LOYAL CUSTOMER.
11th Street Coffee is a dedicated online retailer specializing in Keurig K-Cups, offering a wide selection of over 200 popular flavors from various recognized brands. Customers can explore a diverse range of coffee and tea options, including light, medium, and dark roasts, as well as specialty brews and seasonal selections. The company aims to provide affordable access to quality coffee products, catering to both casual coffee drinkers and enthusiasts alike. With a focus on customer satisfaction, 11th Street Coffee features convenient shopping options and frequently updated promotions, making it a preferred destination for those seeking a variety of K-Cup pods at competitive prices. The company's user-friendly website allows customers to easily navigate through different categories, ensuring an efficient shopping experience for all coffee lovers.
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