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Good price but I found the website difficult

2Gether Insurance is a leading independent specialist insurance broker based in the UK, focusing on niche vehicle insurance and motor breakdown cover. With over 20 years of experience in the industry, the company offers tailored insurance solutions for a variety of vehicles, including kit cars, heavily modified 4x4s, American vehicles, and campervans. Their extensive partnerships with a wide range of insurers enable them to provide competitive quotes that meet the unique needs of their clients. Targeting motorists who require specialized insurance coverage, 2Gether Insurance is committed to understanding the specific requirements of individuals with unique vehicles. The company strives to deliver bespoke policies that offer comprehensive protection while maintaining affordable pricing. Whether clients seek standard vehicle insurance or breakdown cover, 2Gether Insurance aims to be a trusted resource for all their specialized insurance needs.
2Gether Insurance receives high praise for its competitive pricing and user-friendly processes, with many customers highlighting the ease of setting up policies and obtaining quotes. Reviewers appreciate the straightforward online experience and the clarity of the benefits offered at various subscription levels.
However, there are notable concerns regarding customer service, particularly during breakdown situations, where some individuals report long wait times and inadequate support. A few customers express frustration over the lack of communication regarding auto-renewals. Despite these issues, the overall sentiment remains positive, with many satisfied with the value and efficiency of the services provided. Overall, 2Gether Insurance is viewed favorably, though improvements in customer service could enhance the experience further.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.4 | 60 | 100% | — | ● Medium |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Good price but I found the website difficult”
“rubbish customer service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Insurance.
| Company | Overall | Legit | Value | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.4 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.3 out of 5 (good) | 4.9 out of 5 (good) | — | 60 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.7 out of 5 (good) | 4.6 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.9 out of 5 (good) | 4.7 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 3.9 out of 5 (good) | 4.7 out of 5 (good) | 4.0 out of 5 (good) | — | 1,060 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.7 out of 5 (good) | 5.0 out of 5 (good) | — | 60 |
Bottom line: 2Gether Insurance is #5 of 5 on overall rating in this group. On service, JustCover Travel Insurance scores higher (4.9 vs 4.3).
60 reviews of 2Gether Insurance. Filter by what matters to you.
Over a year ago
Looking for a company with experience and good value I was recommended your company.
Over a year ago
Easy to use process. Detailed set of inclusions. Competitively priced.
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Good price but I found the website difficult
Looking for a company with experience and good value I was recommended your company.
Easy to use process. Detailed set of inclusions. Competitively priced.
Our car broke down when we were travelling to our holiday destination. I had to wait 20 minutes for the phone to be answered and then asked to find a garage who could take the car by myself. After I managed to find some and after another 20 minutes wait for the call to be answered I was advised to find someone who would open the height restriction barrier as we broke down on a car park. I was unable to get hold with the company operating the car park, we were frustrated, tired after 7 hours of drive with 4 kids and a dog so I had to emergency join another company who helped us out. We were abandoned. Waste of time and money.
rubbish customer service!
Very easy to do on line, thank goodness.
The buying experience of the Breakdown cover was easy. The most delightful was that there are contact numbers for both enquires and claims. This means speaking to a person, instead of a bot.
Easy to set up, good value for money. However I can not yet comment on the actual service.
I found the succinct description of the benefits offered at each level of subscription, to be excellent. The prices offered were Very good and the offer to reduce any excess I might be charged by my car Insurer as a result of an accident, by £250 for a small one off payment, seems like good value.
Easy to follow steps. Good price
Easy to use websire good price and sorted in minutes
Great service but didn’t realise I was on auto renewal and didn’t receive and email before renewal. Luckily their prices are so competitive it didn’t matter and I was happy to go with them again.
The policy provides everything that I required for a third of other policies that are available. It was easy to set up, options that are available are made clear.
2Gether has provided the breakdown cover that I need at an excellent price. It was all arranged quickly and easily so I am able to say that I have never had better service than this from any other provider (and I’ve been with quite a few over the years).
Quick and simple to get a quote, and most of all very competitive on price. Keep doing what you're doing.
Great offer. Quick and easy.
Helpful and easy to join great value
Overall good
Competitive prices, quick and transparent.
2Gether Insurance is a leading independent specialist insurance broker based in the UK, focusing on niche vehicle insurance and motor breakdown cover. With over 20 years of experience in the industry, the company offers tailored insurance solutions for a variety of vehicles, including kit cars, heavily modified 4x4s, American vehicles, and campervans. Their extensive partnerships with a wide range of insurers enable them to provide competitive quotes that meet the unique needs of their clients. Targeting motorists who require specialized insurance coverage, 2Gether Insurance is committed to understanding the specific requirements of individuals with unique vehicles. The company strives to deliver bespoke policies that offer comprehensive protection while maintaining affordable pricing. Whether clients seek standard vehicle insurance or breakdown cover, 2Gether Insurance aims to be a trusted resource for all their specialized insurance needs.
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