A1 Education & Training specializes in providing online and face-to-face training for individuals seeking to enhance their careers in the health and social care sector. The company offers Level 2 and Level 3 Adult Care Diplomas, designed to equip learners with the necessary knowledge and skills for various roles within adult care. The Level 2 diploma is tailored for those working under supervision, such as home care assistants and community carers, while the Level 3 diploma is intended for individuals in more responsible positions, preparing them for senior roles within the industry.
Targeting both individuals and organizations, A1 Education & Training helps clients maximize government funding opportunities to access these qualifications. Their courses are structured to meet Care Quality Commission (CQC) standards, ensuring that learners are prepared to deliver high-quality care in compliance with industry regulations. By offering flexible training options, A1 Education & Training aims to support the professional development of care workers across the UK.
A1 Education & Training has a positive customer experience.
A1 Education & Training receives overwhelmingly positive feedback from its participants, with many praising the quality of training and the effectiveness of the tutors. Reviewers highlight the clarity and practicality of the courses, often mentioning specific tutors like Charmaine and Becca for their exceptional support and encouragement throughout the learning process.
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Many customers appreciate the personalized approach, noting that learning at their own pace made the experience enjoyable and effective. The interactive nature of the training sessions is also frequently commended, contributing to a fun and informative atmosphere. While there are a few mentions of minor venue issues, these do not detract from the overall satisfaction expressed by the majority.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
5.0
65
100%
-0.1
● Low
5.0 / 5 overall
=
65 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
4.9▼ 0.1
12-month avg
5.0
All-time
5.0
Category avg
4.5
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Sep 24
5.0
1
Oct 24
5.0
3
Nov 24
5.0
7
Dec 24
5.0
1
Jan 25
5.0
4
Feb 25
5.0
11
Mar 25
5.0
1
Apr 25
—
0
May 25
5.0
3
Jun 25
5.0
1
Jul 25
5.0
4
Aug 25
4.7
3
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 65 most recent reviews.
Top praiseof 65 positive reviews
Customer service29%
19 mentions
Helpful support25%
16 mentions
Easy to use9%
6 mentions
Professionalism9%
6 mentions
“Great service and support throughout”
On “Customer service” · May 30, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Professional Training.
Overall rating and review count for this company and similar companies
My tutor was hands on and ready to assist whenever needed. The course was affordable with an easy to pay payment plan set up for individuals to use. The learning period was seamless and updates were provided on time to ensure I was keeping track of my progress.
It was a wonderful experience learning from them, I'll definitely recommend
The course was informative and engaging, and potentially could help to save someone's life. The tutor, Charmaine, was excellent - knowledgeable, clear and concise and she delivered the information effectively and with empathy and humour.
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Course study was well clearly explained… A well clearly explained course, eye opener
Course study was well clearly explained to me prior, questions were clear and with my work advisor Charmaine, she was there always through messages and phone calls to advise me through the studies. The faculty treated me fairly, all the charges were fair. I learnt a lot of new things in this course and will be glad to continue to do my level 4 with this faculty again. Thank you.
I had a great experience with the team and they offered me great advice and encouragement when I was thinking of quitting
I finally completed with the help I got from an excellent tutor I had and they Encouraged me to go further
Gained deeper knowledge on the area I was studying
Five stars 🥳
Completing my NVQ Level 3 in Health Care has been an incredibly rewarding journey. This qualification not only deepened my understanding of patient care but also strengthened my practical skills and confidence in delivering high-quality support. The program offered a perfect balance of theoretical knowledge and hands-on experience, allowing me to grow both personally and professionally. I am now better equipped to provide compassionate, effective care and look forward to applying these skills to make a positive difference in people’s lives.
My Tutor Becca was very supportive and patient, even times when i almost gave up she was there to encourage me and push. I am still thankful i used A1 for my training.They are the best support system you can ever have and it made my study very easy.
Thanks Charmaine for a great training session. This is the first training session I've completed and found it super beneficial to have the practical side of things and my questions answered throughout the day :)
On 5th of November 2024 I had the pleasure to participate in the class running by Charmaine Sherwin about First Aid
The class was the best ever training session that I had as a carer . The way that she explained the CPR is amazing . I found this class extremely helpful and informative.
She stood still for 7 hours and explained how the first aided should deliver help and support
Thanks for the opportunity
Sarah Roberts
The tutor is very thorough and gives you constructive feedback for every module. You are also given enough time to complete your assignments. You set your own pace of study that is helpful if you are on a full time job. Observations of your work are done and they take note of everything you do on the job hence evaluate you completely giving you a complete picture of your performance. That is very helpful. The fact that an independent body also evaluates your work before they certify you adds that final touch to the completeness of your work.
Charmaine, the assessor, exhibits exceptional professionalism and offers invaluable support in my pursuit of Level 3. The customer service provided by the company is exemplary and highly commendable.
A1 Education & Training specializes in providing online and face-to-face training for individuals seeking to enhance their careers in the health and social care sector. The company offers Level 2 and Level 3 Adult Care Diplomas, designed to equip learners with the necessary knowledge and skills for various roles within adult care. The Level 2 diploma is tailored for those working under supervision, such as home care assistants and community carers, while the Level 3 diploma is intended for individuals in more responsible positions, preparing them for senior roles within the industry.
Targeting both individuals and organizations, A1 Education & Training helps clients maximize government funding opportunities to access these qualifications. Their courses are structured to meet Care Quality Commission (CQC) standards, ensuring that learners are prepared to deliver high-quality care in compliance with industry regulations. By offering flexible training options, A1 Education & Training aims to support the professional development of care workers across the UK.