A1 Education & Training specializes in providing online and face-to-face training for individuals seeking to enhance their careers in the health and social care sector. The company offers Level 2 and Level 3 Adult Care Diplomas, designed to equip learners with the necessary knowledge and skills for various roles within adult care. The Level 2 diploma is tailored for those working under supervision, such as home care assistants and community carers, while the Level 3 diploma is intended for individuals in more responsible positions, preparing them for senior roles within the industry.
Targeting both individuals and organizations, A1 Education & Training helps clients maximize government funding opportunities to access these qualifications. Their courses are structured to meet Care Quality Commission (CQC) standards, ensuring that learners are prepared to deliver high-quality care in compliance with industry regulations. By offering flexible training options, A1 Education & Training aims to support the professional development of care workers across the UK.
A1 Education & Training has a positive customer experience.
A1 Education & Training receives overwhelmingly positive feedback from its participants, with many praising the quality of training and the effectiveness of the tutors. Reviewers highlight the clarity and practicality of the courses, often mentioning specific tutors like Charmaine and Becca for their exceptional support and encouragement throughout the learning process.
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Many customers appreciate the personalized approach, noting that learning at their own pace made the experience enjoyable and effective. The interactive nature of the training sessions is also frequently commended, contributing to a fun and informative atmosphere. While there are a few mentions of minor venue issues, these do not detract from the overall satisfaction expressed by the majority.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
5.0
65
100%
-0.1
● Low
5.0 / 5 overall
=
65 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
4.9▼ 0.1
12-month avg
5.0
All-time
5.0
Category avg
4.5
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Sep 24
5.0
1
Oct 24
5.0
3
Nov 24
5.0
7
Dec 24
5.0
1
Jan 25
5.0
4
Feb 25
5.0
11
Mar 25
5.0
1
Apr 25
—
0
May 25
5.0
3
Jun 25
5.0
1
Jul 25
5.0
4
Aug 25
4.7
3
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 65 most recent reviews.
Top praiseof 65 positive reviews
Customer service29%
19 mentions
Helpful support25%
16 mentions
Easy to use9%
6 mentions
Professionalism9%
6 mentions
“Great service and support throughout”
On “Customer service” · May 30, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Professional Training.
Overall rating and review count for this company and similar companies
I was made to feel comfortable no sooner I sat in the lorry. Graham Freer has a great way of training and knows how to make you feel relaxed while being trained.
It goes without saying a massive thank you to Mr Graham Freer.
I had the pleasure of working with Becca, and I cannot recommend her enough! Throughout my learning journey, she was incredibly supportive and understanding, always tailoring her approach to meet my specific needs. She was patient and made sure I felt comfortable every step of the way, never hesitating to explain things in detail or adapt her teaching style if necessary. Thanks to Becca, I was able to gain confidence and improve in areas I struggled with. Her encouragement and guidance made a significant difference in my progress. If you’re looking for a tutor who genuinely cares about your success, Becca is the one!
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This was a well structured program which helped me to learn and gain new skills. The instructor was very kind and responsive for when help was needed. This training I think was very informative and useful for the health and social care setting
I have just completed my NVQ 5, never did i think i could do this but with great support from my tutor i achieved it in 10 months!!. I really enjoyed the course in Leadership and management and have learnt so much and this will now enable me to progress in my job role. The course was so informative and really made me look at how i manage my team.
I have had a great experience using A1 education and training. Special mention to Becca who supported through my qualification, Becca was great throughout i could have not done it without her! fully recommend
Excellent service, I learned a lot and am happy I finished the Distance Learning Program QCF Level 3 Adult Care with the guidance and support of Charmaine and Emma. Thank you very much.
"A1 Training exceeded my expectations in delivering an exceptional Level 5 Leadership and Management program for adult care. The course content was comprehensive, relevant, and delivered with expertise. The trainers were highly knowledgeable, supportive, and created an engaging learning environment. I felt empowered and equipped with valuable skills and insights to excel in my role. I highly recommend A1 Training for anyone seeking top-notch professional development in the adult care sector."
Supportive Staff Made My Long Journey at A1 Training Worth It
Started a course at A1 Training a year ago. It should have been 6 months, but life threw some detours my way, and I had to pause twice. No worries – A1 was fantastic! My tutor, Charmaine, was incredibly supportive and understanding throughout. Needed extra time? No problem! The admin team bent over backwards, even with all the extensions I requested. Plus, their flexible payment plan was a lifesaver. Bottom line: If you're looking for an affordable and adaptable education experience, A1 Training is the place!
Great support and guidance. Personal coaching and tutors are very helpful and very dedicated they willing to help us any time if we contact them. I will suggest to friends and family if anybody need Any training.
Review of my experience with A1 Education and Training
I had the privilege to take Level
5 Diploma in Leadership and Management in Health and Social Care with A1 Education and Training, a well-organised Institution. My tutor, Becca, is an exceptional instructor who made learning enjoyable and rewarding. She challenged me to do my best and wouldn't accept anything less.
Overall, I will not hesitate to highly recommend A1 Education and Training to anyone interested in pursuing a health and social care career. I am confident I will succeed in this field thanks to Becca’s guidance and expertise, and I know that it will serve me and the service users I serve well.
The support,guidance and timely feed back from my tutors made my learning experience great.Special thanks to Charmaine,Becca and Emma for all the support.A1 training and education is an organised and good training institution.Well done team A1, keep up the good work.
Recently completed the Level 3 Health and Social Care program at A1 Education & Training, with Becca as my tutor, and I am delighted to share my experience. From the outset, the program provided a comprehensive overview of health and social care, covering a wide range of relevant topics. Becca, my tutor, played a pivotal role in guiding me through the curriculum, offering valuable insights and support every step of the way. Overall, my experience with the Level 3 Health and Social Care program at A1 Education & Training has been immensely rewarding. I feel confident in my abilities and well-prepared to pursue a career in this field, thanks to the quality education and support I received. I highly recommend this program to anyone passionate about making a difference in the lives of others through health and social care.
The support that i had from my tutor Charmaine was beyond my expectations. She was so helpful and comprehensive. The course was very helpful for me and I learned a lot from it. Thank you for everything
This is a wonderful programme; it is a full package in terms of theory and practicality and is very informative and life-changing. The tutor was very professional, organised, and extremely helpful. It was truly a wonderful experience.
A1 Education & Training specializes in providing online and face-to-face training for individuals seeking to enhance their careers in the health and social care sector. The company offers Level 2 and Level 3 Adult Care Diplomas, designed to equip learners with the necessary knowledge and skills for various roles within adult care. The Level 2 diploma is tailored for those working under supervision, such as home care assistants and community carers, while the Level 3 diploma is intended for individuals in more responsible positions, preparing them for senior roles within the industry.
Targeting both individuals and organizations, A1 Education & Training helps clients maximize government funding opportunities to access these qualifications. Their courses are structured to meet Care Quality Commission (CQC) standards, ensuring that learners are prepared to deliver high-quality care in compliance with industry regulations. By offering flexible training options, A1 Education & Training aims to support the professional development of care workers across the UK.