Great service
Great service. Quick shipping. Thanks.

Acorn Industrial Services is an online retailer specializing in a comprehensive range of industrial supplies and machinery components. The company offers over 7 million products, including bearings, power transmission components, automatic lubricators, and linear motion systems. With a commitment to quality, Acorn Industrial Services partners with leading manufacturers to ensure traceability and reliability in their offerings. Targeting businesses across various sectors, Acorn Industrial Services caters to customers looking for efficient solutions to streamline their operations. The company provides services such as bearing, lubrication, and power transmission services, enhancing its product offerings. Additionally, Acorn Industrial Services features same-day dispatch and worldwide distribution, making it a convenient choice for industrial customers seeking timely delivery of essential supplies.
Acorn Industrial Services garners a largely positive reputation, with many reviewers praising the excellent service and fast delivery. Customers frequently highlight the quick shipping and responsiveness of staff, particularly noting individuals like John Ellis for their outstanding support.
However, there are notable complaints regarding order fulfillment, with some consumers expressing frustration over delays and receiving incorrect items. A few reviews mention poor service experiences, including issues with material dispatch and product quality, such as a belt that failed shortly after use. Despite these criticisms, the overall sentiment remains favorable, as many people report a great experience and a commitment to customer satisfaction.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 123 | 100% | -0.8 | ● Low |
Monthly average rating from reviews written by people · latest review Nov 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 4.0 | 2 |
| Jan 25 | 4.9 | 7 |
| Feb 25 | 4.6 | 10 |
| Mar 25 | 4.3 | 13 |
| Apr 25 | 4.5 | 12 |
| May 25 | 4.7 | 12 |
| Jun 25 | 5.0 | 7 |
| Jul 25 | 4.1 | 8 |
| Aug 25 | 4.2 | 5 |
| Sep 25 | 4.0 | 4 |
| Oct 25 | 3.4 | 5 |
| Nov 25 | 3.7 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 123 most recent reviews.
“Great service”
“It has been five days since I paid for my order, and I have not received any information about the shipment of my order”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Industrial Equipment.
| Company | Overall | Legit | Delivery | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.7 out of 5 (good) | 3.9 out of 5 (good) | −8% | 123 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | — | — | — | 35 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | 5.0 out of 5 (good) | — | — | 25 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.8 out of 5 (good) | 4.3 out of 5 (good) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 5.0 out of 5 (good) | 4.6 out of 5 (good) | — | 217 |
Bottom line: Acorn Industrial Services is #5 of 5 on overall rating in this group. On website & app, Builders Emporium scores higher (4.6 vs 3.9).
123 reviews of Acorn Industrial Services. Filter by what matters to you.
Over a year ago
excellent service from John Ellis , Quick response.
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excellent service from John Ellis , Quick response.
Material not dispatched till now Very poor service
Fast service with a well priced product
Reordered bearings as previously supplied. Dead easy, delivered next day. Minimal downtime .
The belt snapped after forty minutes of mowing.
No nonsense company, good Web site, excellent delivery service. Highly recommended, will use again.!
Very good custumer service. It gives trust when you answer and correct orders that are wrong items. Even more trust is obtain when asking what to do with the money payed to much. Very good:) Br Roar Tenfjord
A very good experience from A to Z ans super fast delivery too.
It has been five days since I paid for my order, and I have not received any information about the shipment of my order. I get the impression that the website is fraudulent.
Once I finally heard back from someone it went great. My questions were answered promptly
Overall a great experience with Acorn, particularly with customer commitment. Although something was missed off my order I received a set of needle roller bearings of much higher quality the very next day at no further expense to myself. Much appreciated and will not hesitate to recommend Acorn.
Very good collaboration + fast shipping everything was fantastic
Paid 100 euro for guaranteed 1-2 day shipping. material did not arrive for 6 days. mostly because of how long it took to the part to leave the seller's facility.
Great and super quick delivery as the product I bought I needed it urgently
Acorn Industrial Services is an online retailer specializing in a comprehensive range of industrial supplies and machinery components. The company offers over 7 million products, including bearings, power transmission components, automatic lubricators, and linear motion systems. With a commitment to quality, Acorn Industrial Services partners with leading manufacturers to ensure traceability and reliability in their offerings. Targeting businesses across various sectors, Acorn Industrial Services caters to customers looking for efficient solutions to streamline their operations. The company provides services such as bearing, lubrication, and power transmission services, enhancing its product offerings. Additionally, Acorn Industrial Services features same-day dispatch and worldwide distribution, making it a convenient choice for industrial customers seeking timely delivery of essential supplies.
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