Hi eve you were brilliant you tried up…
Hi eve you were brilliant you tried up best to get on board with your company thank you for service

Acorn Insurance is a specialist insurance provider based in the UK, offering a variety of coverage options tailored for car, taxi, van, and home insurance needs. With over 40 years of experience in the industry, the company caters to a diverse clientele, including young drivers, seasoned cab drivers, and individuals who may have faced challenges in securing insurance from traditional providers. The company emphasizes flexibility in policy options, allowing customers to choose their level of coverage and available add-ons to suit their specific requirements. Acorn Insurance also offers convenient payment plans, enabling clients to pay in full or through manageable monthly installments. With a commitment to customer support, Acorn Insurance provides assistance with claims and policy management, ensuring that clients receive timely help whenever needed.
Acorn Insurance receives high praise for its exceptional customer service, with many reviewers highlighting the helpfulness and professionalism of staff members like Mike, Tracey, and Sandy. Customers appreciate the ease of the renewal process and the clarity provided by representatives, making their experiences smooth and stress-free.
However, there are significant concerns raised by some users, particularly Uber drivers, who warn others to be cautious when dealing with the company, citing issues related to non-fault accidents and aggressive legal threats. Despite these critical voices, the overwhelming majority of feedback reflects satisfaction with the service and competitive pricing. Overall, Acorn Insurance is viewed positively, though potential customers should be aware of the mixed experiences reported.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 60 | 100% | — | ● Medium |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Hi eve you were brilliant you tried up best to get on board with your company thank you for service”
“worst customer service rejecting car stolen claims on computer errorsbig cheaters many of new drivers left acorn an...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Insurance.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | 60 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 1,060 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 60 |
Bottom line: Acorn Insurance is #5 of 5 on overall rating in this group.
60 reviews of Acorn Insurance. Filter by what matters to you.
Over a year ago
Hi eve you were brilliant you tried up best to get on board with your company thank you for service
Over a year ago
Only 2 ppl have been able to help me on my insurance and they had the same name every one else as messed it up when I have been refused atleast they know what they are doin
Over a year ago
Spoke to Mike today, he did a fantastic job at going through all of the renewal process and explained every step as well as answered any questions I had. Made the renewal process super easy and smooth... See more
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Hi eve you were brilliant you tried up best to get on board with your company thank you for service
UBER DRIVERS BEWARE. Acorn insurance is not an Insurance company you should use. I had a non fault accident and now there Solicitors are threatening me for the cost of repairing my vehicle and the cost of the PHV they supplied me with. When you have an accident they request full access to your bank account and go through it in great detail. or any other bank accounts you hold. I Repeat UBER DRIVERD BEWARE Definitely DO NOT USE
Only 2 ppl have been able to help me on my insurance and they had the same name every one else as messed it up when I have been refused atleast they know what they are doin
Spoke to Mike today, he did a fantastic job at going through all of the renewal process and explained every step as well as answered any questions I had. Made the renewal process super easy and smooth!!
Marc from the renewal department been brilliant very helpful and clear with me, straight to the point. I’ve been a loyal customer for the last 5 years and never had a issue with the company.
This year I got very cheap insurance with acorn. Brother Shahed helped me to get that. Thank you for your nice service.
Sandy in west London office helped me out massively with a year policy - she’s very polite and respectful and patient. Thanks Sandy for your hard work
West London branch abayd has helped me a lot and am grateful for his service
Spoke with Nadia which was very helpful.
it was an amazing experience
Great service from Victoria from Manchester branch.
Excellent customer service from Susanne today. Her patience, courteousness and attention to detail is an asset to the company.
Amazing work
Kim was amazing she went thought everything with me and reassured me that everything was fine , deserves all the appraisal !!
Very helpful lady very good service would highly recommend
Thieves rubbish crap beware guys it’s big scam these cheaters don’t have their claim department in Uk they operate form tax heaven Gibraltar.worst customer service rejecting car stolen claims on computer errorsbig cheaters many of new drivers left acorn and joined freeway insurance and Collingwood.
I was with Acorn Insurance for 8 months with a Theo telematics box. I drove to an almost perfect standard under heavy restrictions and was still cancelled for apparently speeding. I had never sped apart from accidental 1mph overs which were still flagged on the telematics. They heavily penalise your score for driving in rush hour and at night time. They also attempted to take money 2 days before the due date after they had already cancelled me. Absolutely terrible company, would not recommend in the slightest.
Acorn Insurance is a specialist insurance provider based in the UK, offering a variety of coverage options tailored for car, taxi, van, and home insurance needs. With over 40 years of experience in the industry, the company caters to a diverse clientele, including young drivers, seasoned cab drivers, and individuals who may have faced challenges in securing insurance from traditional providers. The company emphasizes flexibility in policy options, allowing customers to choose their level of coverage and available add-ons to suit their specific requirements. Acorn Insurance also offers convenient payment plans, enabling clients to pay in full or through manageable monthly installments. With a commitment to customer support, Acorn Insurance provides assistance with claims and policy management, ensuring that clients receive timely help whenever needed.
This profile hasn't been claimed by the business owner.