Very professional staff
Very professional staff, almost immediate response and their graphic department is outstanding.

All About Pins is a custom pin manufacturing company specializing in a diverse range of lapel pins, including soft enamel, cloisonné, die-struck, and trading pins. The company caters to various customer needs, offering personalized pin design services for events, awards, and branding purposes. All About Pins provides a straightforward approach to creating custom pins, allowing clients to upload their design ideas, which are then transformed into professional artwork by their in-house designers. With an emphasis on quality and customer satisfaction, All About Pins ensures that clients receive their products through free UPS air shipping. Their target market includes businesses, organizations, and individuals looking to create unique pins for promotional events, team sports, or personal collections. The company’s user-friendly process and focus on customization make it an accessible choice for anyone interested in high-quality custom pins.
All About Pins receives overwhelmingly positive feedback from customers, with many praising the exceptional customer service and the quality of the pins. Reviewers highlight the quick response times and efficient turnaround on orders, often noting the helpfulness of the staff in guiding them through the design process.
The user-friendly website and the accuracy of the final products are frequently mentioned as standout features. Customers appreciate the attention to detail in custom designs, with many expressing satisfaction with their unique pins. While there are a few minor complaints about the wording on the online ordering process, these do not detract from the overall positive experience. With a strong reputation for quality and service, All About Pins is highly recommended by its users. Overall, the sentiment is overwhelmingly positive.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 351 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 3 |
| Sep 24 | 4.3 | 6 |
| Oct 24 | 5.0 | 5 |
| Nov 24 | 5.0 | 4 |
| Dec 24 | 4.7 | 3 |
| Jan 25 | 4.8 | 6 |
| Feb 25 | 5.0 | 4 |
| Mar 25 | 5.0 | 2 |
| Apr 25 | 5.0 | 1 |
| May 25 | 5.0 | 3 |
| Jun 25 | 5.0 | 2 |
| Jul 25 | 5.0 | 5 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 351 most recent reviews.
“The customer service”
“I told them to just refund me as another shop can do it if I give them a week”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Marketing & Advertising.
| Company | Overall | Legit | Service | Quality | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.8 out of 5 (good) | 4.6 out of 5 (good) | +5% | 351 | |
| 3.3 out of 5 (fair) | 100 out of 100 | 1.4 out of 5 (poor) | — | — | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.8 out of 5 (good) | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.6 out of 5 (good) | 4.1 out of 5 (good) | — | 299 | |
| 3.6 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | 3.9 out of 5 (good) | 3.8 out of 5 (good) | +213% | 216 |
Bottom line: All About Pins is #1 of 5 on overall rating in this group.
351 reviews of All About Pins. Filter by what matters to you.
Very professional staff, almost immediate response and their graphic department is outstanding.
The response to all of my questions were so suck and easy!
Super easy to use system, just wish they offered smaller quantities
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Great Quick and efficient
Great service and product
Great service, patience and design!
I have ordered from All About Pins for years. I have never been disappointed in the product. Customer service is terrific and the art and design department has always been very helpful with design ideas and making sure that the finished product is what we asked for. I'm no artist but their design ideas are wonderful. From the first conversation with their team until the product is delivered you will be very pleased.
Great people. Great service. Will start doing business here.
The pins came out as shown in the picture correctly, but 40 of my pins are B Grade due to color imperfections. I am still obsessed with them though. Communication was great with quick responses. One thing I recommend MOST is to make orders one month ahead of your deadline. I thought I was able to receive it in the same month as advertised 10 days (ordered beginning of month and hoped to receive end of month). It got shipped on the date I was hoping to already receive. Because of the pandemic, shortage of workers, no flights, and holidays it took a bit longer to arrive. Wish the website was more transparent letting the customers know where the pins are made, I thought it was made in the USA from their information given. Will use All About Pins again for more custom orders.
This was a tough one but you hung in there and made it happen. After several proofs we came up with a winner. Thank you for such a professional team. Bill Prentiss
Great Design & Very Competitive. Easy to work with & had 3 revisions but they were the Players voted for out of 7+ designs using our logo! Sebastian also was easy/fun to work with!
The representatives at All About Pins were outstanding! Heather and Chelsea went above and beyond to asisst me with my orders. Also the artists were extremely helpful and efficient in getting me multiple proofs to choose from. Thanks so much!!
The product turned out very nice. There were about 10 pins with flaws though.
Always great.
All About Pins is a custom pin manufacturing company specializing in a diverse range of lapel pins, including soft enamel, cloisonné, die-struck, and trading pins. The company caters to various customer needs, offering personalized pin design services for events, awards, and branding purposes. All About Pins provides a straightforward approach to creating custom pins, allowing clients to upload their design ideas, which are then transformed into professional artwork by their in-house designers. With an emphasis on quality and customer satisfaction, All About Pins ensures that clients receive their products through free UPS air shipping. Their target market includes businesses, organizations, and individuals looking to create unique pins for promotional events, team sports, or personal collections. The company’s user-friendly process and focus on customization make it an accessible choice for anyone interested in high-quality custom pins.
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