All About Pins is a custom pin manufacturing company specializing in a diverse range of lapel pins, including soft enamel, cloisonné, die-struck, and trading pins. The company caters to various customer needs, offering personalized pin design services for events, awards, and branding purposes. All About Pins provides a straightforward approach to creating custom pins, allowing clients to upload their design ideas, which are then transformed into professional artwork by their in-house designers. With an emphasis on quality and customer satisfaction, All About Pins ensures that clients receive their products through free UPS air shipping. Their target market includes businesses, organizations, and individuals looking to create unique pins for promotional events, team sports, or personal collections. The company’s user-friendly process and focus on customization make it an accessible choice for anyone interested in high-quality custom pins.
All About Pins receives overwhelmingly positive feedback from customers, with many praising the exceptional customer service and the quality of the pins. Reviewers highlight the quick response times and efficient turnaround on orders, often noting the helpfulness of the staff in guiding them through the design process.
The user-friendly website and the accuracy of the final products are frequently mentioned as standout features. Customers appreciate the attention to detail in custom designs, with many expressing satisfaction with their unique pins. While there are a few minor complaints about the wording on the online ordering process, these do not detract from the overall positive experience. With a strong reputation for quality and service, All About Pins is highly recommended by its users. Overall, the sentiment is overwhelmingly positive.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 351 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 3 |
| Sep 24 | 4.3 | 6 |
| Oct 24 | 5.0 | 5 |
| Nov 24 | 5.0 | 4 |
| Dec 24 | 4.7 | 3 |
| Jan 25 | 4.8 | 6 |
| Feb 25 | 5.0 | 4 |
| Mar 25 | 5.0 | 2 |
| Apr 25 | 5.0 | 1 |
| May 25 | 5.0 | 3 |
| Jun 25 | 5.0 | 2 |
| Jul 25 | 5.0 | 5 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 351 most recent reviews.
“The customer service”
“I told them to just refund me as another shop can do it if I give them a week”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Marketing & Advertising.
| Company | Overall | Legit | Service | Quality | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.8 out of 5 (good) | 4.6 out of 5 (good) | +5% | 351 |
| 3.3 out of 5 (fair) | 100 out of 100 | 1.4 out of 5 (poor) | — | — | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.8 out of 5 (good) | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.6 out of 5 (good) | 4.1 out of 5 (good) | — | 299 | |
| 3.6 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | 3.9 out of 5 (good) | 3.8 out of 5 (good) | +213% | 216 |
Bottom line: All About Pins is #1 of 5 on overall rating in this group.
351 reviews of All About Pins. Filter by what matters to you.
Overall good experience. Reasonably affordable considering they have some lower minimums, and also very helpful customer service. My piece came out perfect even after asking to see a bunch of different proofs and asking for something that's got more complicated details than a normal pin.
My experience here was great. I requested multiple proofs and tweaks, and felt bad about doing so but I really wanted the perfect pin to honor somebody. The company did not get frustrated at all and merely worked hard to provide me quick and friendly edits upon my request. I am grateful I trusted this company with my request and will absolutely be back the next time I would like pins made.
I have used All About Pins for several years now and will always come back season after season because they are easy to work with and respond VERY quickly!
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Great company to work with. Many changes were made on my end, and Sandie was very patient with all of my revisions, never complained and the final design was perfect. This is my second time working with this company creating pins, and I will continue.
Heather was phenomenal! I was truly pleased with the communication coming from your customer service team. The turnaround time was reasonable, despite all of the last minute changes I had to make. They were able to accommodate my requests, during production, making everything come out perfect. Super pleased and grateful for Heather and her team's work.
This company is fantastic. I seriously can’t believe how great my pins turned out - I thought the proof looked good, but was even more surprised at how they looked in person. The customer service is incredibly quick to respond, they make as many edits as you need for free, and it’s been a treat working with them. I’ve been looking for a pin company for quite sometime, and I’m so thrilled with how they are able to take my art and translate it to perfectly fit an enamel pin.
The team is very helpful, patient, and nice. Great quality of pins.
I have worked with Heather on two enamel pin projects now and I am floored at how patient she has been with me each time. I work for a creative agency and I often have to place orders on branded items (like pins and keychains) on behalf of clients who have constantly changing budgets and demanding schedules or creative wishes. I had to make a ton of changes on quantities and various specs in order to meet my clients' budgets and Heather never showed any signs of distress or impatience, even when the back and forth communication became excessive. I am extremely appreciative of a vendor and a representative when they can work closely with me on a complicated ordering process and can deliver a high-quality product on time. I will always recommend them to colleagues and clients and can say, without a doubt, that I will work with All About Pins in the future. If you are on the fence about working them, I hope this review can sway you in the right direction.
I love this company!! Quick turnaround time, friendly and helpful staff, amazing production quality.. the BEST!!! Highly recommended!!
Very happy with design team, customer service and efficient delivery (we started months in advance). Great email response. If we had to do again, we would order from All About Pins. Successful trading in Cooperstown Summer of 2019. Thank you so much.
It is always a pleasure working with All About Pins. The rep I've been in contact for the past couple of years, Heather, does an amazing job. She always answers all of my questions and makes sure that the quoting/order process runs smoothly. The finished product is also great! Pins look really good and the colors pop. Highly recommend their services.
timely response and I am very please with the quality of work
Sandie and Heather are great! Makes ordering pins much easier.
All About Pins is a custom pin manufacturing company specializing in a diverse range of lapel pins, including soft enamel, cloisonné, die-struck, and trading pins. The company caters to various customer needs, offering personalized pin design services for events, awards, and branding purposes. All About Pins provides a straightforward approach to creating custom pins, allowing clients to upload their design ideas, which are then transformed into professional artwork by their in-house designers. With an emphasis on quality and customer satisfaction, All About Pins ensures that clients receive their products through free UPS air shipping. Their target market includes businesses, organizations, and individuals looking to create unique pins for promotional events, team sports, or personal collections. The company’s user-friendly process and focus on customization make it an accessible choice for anyone interested in high-quality custom pins.
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