It was easy to do and the design…
It was easy to do and the design response time was quick.

All About Pins is a custom pin manufacturing company specializing in a diverse range of lapel pins, including soft enamel, cloisonné, die-struck, and trading pins. The company caters to various customer needs, offering personalized pin design services for events, awards, and branding purposes. All About Pins provides a straightforward approach to creating custom pins, allowing clients to upload their design ideas, which are then transformed into professional artwork by their in-house designers. With an emphasis on quality and customer satisfaction, All About Pins ensures that clients receive their products through free UPS air shipping. Their target market includes businesses, organizations, and individuals looking to create unique pins for promotional events, team sports, or personal collections. The company’s user-friendly process and focus on customization make it an accessible choice for anyone interested in high-quality custom pins.
All About Pins receives overwhelmingly positive feedback from customers, with many praising the exceptional customer service and the quality of the pins. Reviewers highlight the quick response times and efficient turnaround on orders, often noting the helpfulness of the staff in guiding them through the design process.
The user-friendly website and the accuracy of the final products are frequently mentioned as standout features. Customers appreciate the attention to detail in custom designs, with many expressing satisfaction with their unique pins. While there are a few minor complaints about the wording on the online ordering process, these do not detract from the overall positive experience. With a strong reputation for quality and service, All About Pins is highly recommended by its users. Overall, the sentiment is overwhelmingly positive.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 351 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 3 |
| Sep 24 | 4.3 | 6 |
| Oct 24 | 5.0 | 5 |
| Nov 24 | 5.0 | 4 |
| Dec 24 | 4.7 | 3 |
| Jan 25 | 4.8 | 6 |
| Feb 25 | 5.0 | 4 |
| Mar 25 | 5.0 | 2 |
| Apr 25 | 5.0 | 1 |
| May 25 | 5.0 | 3 |
| Jun 25 | 5.0 | 2 |
| Jul 25 | 5.0 | 5 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 351 most recent reviews.
“The customer service”
“I told them to just refund me as another shop can do it if I give them a week”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Marketing & Advertising.
| Company | Overall | Legit | Service | Quality | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.8 out of 5 (good) | 4.6 out of 5 (good) | +5% | 351 | |
| 3.3 out of 5 (fair) | 100 out of 100 | 1.4 out of 5 (poor) | — | — | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.8 out of 5 (good) | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.6 out of 5 (good) | 4.1 out of 5 (good) | — | 299 | |
| 3.6 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | 3.9 out of 5 (good) | 3.8 out of 5 (good) | +213% | 216 |
Bottom line: All About Pins is #1 of 5 on overall rating in this group.
351 reviews of All About Pins. Filter by what matters to you.
It was easy to do and the design response time was quick.
They were very patient and helpful with our changes. We made a few revisions. It took me a few months to get this pin in process, but finally we put in our order.
The response time for getting the proofs and quotes back is amazing!! You don’t find service like that much these days. Also answering email questions and providing clarification quickly was much appreciated!! We will definitely be using you again for our future needs.
The first time I used this site, I had to communicate with customer service to find out which pin I needed to order and they were very helpful in assisting me and the end product looks wonderful.
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Prompt service and responses!
The whole process was awesome. They took our logo and the design we had in mind and made it perfect! Our team is very excited
Very responsive, easy to work with, made our vision come to life.
I like the design
My experience with All About Pins was amazing. They provided quick and timely feedback and revisions. Our team has stuck with All About Pins for the past 3 years and would not go anywhere else.
I cannot compliment or give enough praises for this compnay. They went out of their way to make sure I got the exact pin I wanted. They even suggested ways to improve and save cost (who does that!). I am already putting another pin order in. With a 3rd coming soon. You will not go wrong using this company!!
The company has great customer service and quick response times for editing proofs! Very pleased with my experience!
Great customer service ! Put up w a bunch of complex baseball moms well !
It was an outstanding experience and I will return. In fact, will probably order more after I see the pin itself. I can hardly wait until they arrive.
Fantastic, great skills. Quick response! Highly recommended
Such a great company to work with!!
Seamless process with many different options and price points for our organization. and they took my original design and made some much needed physical changes to make it look the best it could be. Honest feed back on what I wanted and what would work. Overall a great experience and we will be using them again!!
Chelsea, Seamus and the entire All About Pins team addressed my concerns and design requests quickly and professionally. They were able to accommodate my order within a quick turn around time and were friendly throughout the process! I would definitely recommend working with them.
The company got back to me in a couple days with a perfect sample of the product I plan on using for a special fundraising event for the American Liver Foundation.
All About Pins is a custom pin manufacturing company specializing in a diverse range of lapel pins, including soft enamel, cloisonné, die-struck, and trading pins. The company caters to various customer needs, offering personalized pin design services for events, awards, and branding purposes. All About Pins provides a straightforward approach to creating custom pins, allowing clients to upload their design ideas, which are then transformed into professional artwork by their in-house designers. With an emphasis on quality and customer satisfaction, All About Pins ensures that clients receive their products through free UPS air shipping. Their target market includes businesses, organizations, and individuals looking to create unique pins for promotional events, team sports, or personal collections. The company’s user-friendly process and focus on customization make it an accessible choice for anyone interested in high-quality custom pins.
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