So easy to work with!
We've worked with All About Pins for years, and it's always a pleasure. They are so easy to work with, and could accommodate a fast turnaround time!

All About Pins is a custom pin manufacturing company specializing in a diverse range of lapel pins, including soft enamel, cloisonné, die-struck, and trading pins. The company caters to various customer needs, offering personalized pin design services for events, awards, and branding purposes. All About Pins provides a straightforward approach to creating custom pins, allowing clients to upload their design ideas, which are then transformed into professional artwork by their in-house designers. With an emphasis on quality and customer satisfaction, All About Pins ensures that clients receive their products through free UPS air shipping. Their target market includes businesses, organizations, and individuals looking to create unique pins for promotional events, team sports, or personal collections. The company’s user-friendly process and focus on customization make it an accessible choice for anyone interested in high-quality custom pins.
All About Pins receives overwhelmingly positive feedback from customers, with many praising the exceptional customer service and the quality of the pins. Reviewers highlight the quick response times and efficient turnaround on orders, often noting the helpfulness of the staff in guiding them through the design process.
The user-friendly website and the accuracy of the final products are frequently mentioned as standout features. Customers appreciate the attention to detail in custom designs, with many expressing satisfaction with their unique pins. While there are a few minor complaints about the wording on the online ordering process, these do not detract from the overall positive experience. With a strong reputation for quality and service, All About Pins is highly recommended by its users. Overall, the sentiment is overwhelmingly positive.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 351 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 3 |
| Sep 24 | 4.3 | 6 |
| Oct 24 | 5.0 | 5 |
| Nov 24 | 5.0 | 4 |
| Dec 24 | 4.7 | 3 |
| Jan 25 | 4.8 | 6 |
| Feb 25 | 5.0 | 4 |
| Mar 25 | 5.0 | 2 |
| Apr 25 | 5.0 | 1 |
| May 25 | 5.0 | 3 |
| Jun 25 | 5.0 | 2 |
| Jul 25 | 5.0 | 5 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 351 most recent reviews.
“The customer service”
“I told them to just refund me as another shop can do it if I give them a week”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Marketing & Advertising.
| Company | Overall | Legit | Service | Quality | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.8 out of 5 (good) | 4.6 out of 5 (good) | +5% | 351 | |
| 3.3 out of 5 (fair) | 100 out of 100 | 1.4 out of 5 (poor) | — | — | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.8 out of 5 (good) | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.6 out of 5 (good) | 4.1 out of 5 (good) | — | 299 | |
| 3.6 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | 3.9 out of 5 (good) | 3.8 out of 5 (good) | +213% | 216 |
Bottom line: All About Pins is #1 of 5 on overall rating in this group.
351 reviews of All About Pins. Filter by what matters to you.
We've worked with All About Pins for years, and it's always a pleasure. They are so easy to work with, and could accommodate a fast turnaround time!
The customer service was unbeatable. They were so nice and so helpful with all of our questions. We will keep going back year after year for our pins. Thank you for all of your help!
Good customer service
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Great Customer Service, communications prior to ordering was appreciated.
Its easy its fast and quality
Yet another great experience with AAP! Chelsea is personable and offers great recommendations!
Great customer service. Pricing was fair. Shipping was quicker than estimated. Quality of product was superb! Everyone loved the pins. Ordering more!
I had to make a correction to the number of pins ordered and they handled it perfectly!
Great customer service, fast answers.
I spoke with the team directly and they made ordering and shipping/receiving by my due date seamless. Also, the team is so quick to respond with mock-ups via email. Wonderful customer service. Thank you!
You all always go above and beyond to meet my needs and wants! Customer service is amazing here! The back and forth emails in a timely manner are so appreciated!! Your designers are absolutely amazing and very talented!! We have done business together for 2 years and I look forward to many many more! Thank you!!
An outstanding customer service by Chelsea Mummert and super fast response to a hot quote. Easiness of placing an order after it was quoted.
Very patient and accommodating in all aspects. Bravo Zulu!!!
All About Pins is a custom pin manufacturing company specializing in a diverse range of lapel pins, including soft enamel, cloisonné, die-struck, and trading pins. The company caters to various customer needs, offering personalized pin design services for events, awards, and branding purposes. All About Pins provides a straightforward approach to creating custom pins, allowing clients to upload their design ideas, which are then transformed into professional artwork by their in-house designers. With an emphasis on quality and customer satisfaction, All About Pins ensures that clients receive their products through free UPS air shipping. Their target market includes businesses, organizations, and individuals looking to create unique pins for promotional events, team sports, or personal collections. The company’s user-friendly process and focus on customization make it an accessible choice for anyone interested in high-quality custom pins.
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