Junk
Can’t get it to stay on for more than a couple seconds and only then if it’s on charger when you disconnect the charger it won’t come on

AlphaGear is a retailer specializing in rugged smartwatches tailored for the modern American man. The company offers a diverse range of smartwatch models, including the popular Bravo XL and Raptor PRO, designed to meet the needs of outdoor enthusiasts, hunters, and hardworking individuals. Each watch is built for extreme durability, featuring long battery life and practical functionalities such as GPS and compass features. Targeting customers who value both performance and classic American style, AlphaGear provides an array of options suitable for various outdoor activities. With an emphasis on quality and reliability, the company aims to equip its customers with timepieces that can withstand demanding environments while maintaining a stylish appearance. For more information, visit their website at alphagear.us.
AlphaGear receives overwhelmingly positive feedback for its smartwatches, with many customers praising the quality and functionality of their products. Reviewers frequently mention the ease of ordering and setup, highlighting the smooth navigation of the website and the quick delivery of their watches.
Many express love for the stylish designs and impressive features, such as long battery life and robust performance in various environments. However, a few customers report issues, particularly with one watch that fails to stay on without being charged, indicating some inconsistency in product reliability. Despite these minor complaints, the overall sentiment remains highly favorable, with consumers appreciating both the products and the excellent customer service. Overall, AlphaGear is viewed positively, with a strong reputation for quality and service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 100 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 25 | 4.7 | 79 |
| Jul 25 | 4.3 | 21 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 100 most recent reviews.
“Easy setup wish it had a way to add apps to the watch”
“I love the watches and the cause”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Consumer Electronics.
| Company | Overall | Legit | Delivery | Quality | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.6 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 4.5 out of 5 (good) | 4.2 out of 5 (good) | — | 100 | |
| 1.9 out of 5 (poor) | 100 out of 100 | — | — | 1.3 out of 5 (poor) | +104% | 547 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 5.0 out of 5 (good) | 4.8 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 3.9 out of 5 (good) | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 |
Bottom line: AlphaGear is #2 of 5 on overall rating in this group. On service, Mazuma Mobile scores higher (4.8 vs 4.2).
100 reviews of AlphaGear. Filter by what matters to you.
Can’t get it to stay on for more than a couple seconds and only then if it’s on charger when you disconnect the charger it won’t come on
Bonjour j'ai acheté deux pantalons et je suis très déçu qualité très en dessous des revendications de la marques j'ai voulu les retourner et la surprise ils ne reprennent pas les pantalons soldé!! Et pourtant leur site garantis les retours et ne parle pas des retours solde. Je ne ferais plus appel a ce site ils sont sur internet "facebook" maintenant je sais que réseau veut dire arnaque. Quand ils ont faim c'est nous qu'on paie l'addition. Voleur ? Non escroc ! Et rassurer vous ils y mettent les formes "on est désolé" "on est vraiment désolé". Moralité deux pantalons a la poubelle tellement ils sont de mauvaise manufacture .
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Bought a BOGO deal. No where on the BOGO Page does it state non returnable/non-refundable. I reached out to them he day after receiving them, as we thought you could use them without the app, that is not possible me. No response, emailed all week, no response. They finally responded and basically said to bad so sad. Who would search for the refund policy if it’s not posted on the page they have for the sale they have going on.
Well I did love this watch. It worked for the duration of the first charge. I liked everything about it. The screen never came back on after I charged it. It would vibrate and pull my Bluetooth calls to it sometimes. Never anything on the screen though. I do want to mention the charging cord was a pain because it was just the tiniest little magnet that would not stay on well. So fast forward to dealing with customer service. The expect me to pay the shipping to return it. I asked why and they told me that I delayed contacting them and I had only 24 hours from recieving it. It didn't break until the first time I charged it. WTH! I am asking g for a refund and will not ever be purchasing from them again.
I bought the Alpha Gear Delta 2 watch just a week ago, and it has already stopped working. I charged it overnight, followed all instructions, and started using it for basic workouts and bike rides. On the third day, the watch completely shut off and never turned back on. The device feels cheaply made and does not live up to the performance they advertise. I reached out to Alpha Gear’s customer service within 3 days of delivery (as their own 30-day return policy requires), but the experience has been incredibly frustrating. I received no helpful support and no return label. I’m now stuck with a useless watch and out the money I spent. Let’s be honest: when a product fails within 72 hours of light use, that’s not just bad luck — it’s bad quality. This was marketed as a competitive and rugged sports watch. In reality, it’s closer to an overpriced, unreliable knockoff. I regret the purchase, and I strongly advise others to be cautious before spending their money with this company.
AlphaGear is a retailer specializing in rugged smartwatches tailored for the modern American man. The company offers a diverse range of smartwatch models, including the popular Bravo XL and Raptor PRO, designed to meet the needs of outdoor enthusiasts, hunters, and hardworking individuals. Each watch is built for extreme durability, featuring long battery life and practical functionalities such as GPS and compass features. Targeting customers who value both performance and classic American style, AlphaGear provides an array of options suitable for various outdoor activities. With an emphasis on quality and reliability, the company aims to equip its customers with timepieces that can withstand demanding environments while maintaining a stylish appearance. For more information, visit their website at alphagear.us.
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