
Art of Tea is an online retailer specializing in organic loose leaf teas, tea bags, and tea-related gifts. The company offers a diverse selection of premium teas, including green, black, oolong, and ceremonial matcha, catering to tea enthusiasts seeking high-quality, flavorful options. Art of Tea is committed to sourcing teas from the top 2% of global production, ensuring that customers receive only the finest products available. In addition to their extensive tea offerings, the company also provides a variety of custom-crafted tea gift sets and subscription services, making it a suitable choice for both individual consumers and gift-givers. Art of Tea's focus on organic and sustainably sourced ingredients appeals to health-conscious customers and those looking for unique, high-quality tea experiences. With a commitment to freshness and quality, Art of Tea aims to enhance the tea-drinking experience for its customers.
Reviewers express significant frustration with Art of Tea, primarily due to severe shipping delays and poor customer service. Many customers report that their orders, placed well in advance of the holidays, did not arrive on time, with some waiting over three weeks without any updates.
While a few acknowledge that the tea itself is decent in quality, they also note issues such as broken tea bags and high prices, leading to disappointment in the overall value. The lack of proactive communication regarding order fulfillment further exacerbates the negative experience. Overall, consumers feel misled and dissatisfied, leading to a strong sentiment that Art of Tea fails to meet expectations.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Low volume · weighted down | 1.2 | 6 | 100% | ● Not enough data |
Monthly average rating from reviews written by people · latest review Dec 2024.
| Month | Average | Reviews |
|---|---|---|
| Jul 24 | 2.0 | 1 |
| Aug 24 | — | 0 |
| Sep 24 | — | 0 |
| Oct 24 | — | 0 |
| Nov 24 | — | 0 |
| Dec 24 | 1.0 | 4 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 6 most recent reviews.
“Ordered on the 11th, and as of the 28th it has still not shipped”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Beverages & Drinks.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| 1.2 out of 5 (poor) | 67 out of 100 | — | 6 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 51 | |
| 3.8 out of 5 (good) | 100 out of 100 | — | 25 | |
| 2.8 out of 5 (fair) | 67 out of 100 | — | 6 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 1,000 |
Bottom line: Art of Tea is #5 of 5 on overall rating in this group.
6 reviews of Art of Tea. Filter by what matters to you.
No reviews found matching your filters.
Try adjusting your filter settings to see more reviews.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Art of Tea is an online retailer specializing in organic loose leaf teas, tea bags, and tea-related gifts. The company offers a diverse selection of premium teas, including green, black, oolong, and ceremonial matcha, catering to tea enthusiasts seeking high-quality, flavorful options. Art of Tea is committed to sourcing teas from the top 2% of global production, ensuring that customers receive only the finest products available. In addition to their extensive tea offerings, the company also provides a variety of custom-crafted tea gift sets and subscription services, making it a suitable choice for both individual consumers and gift-givers. Art of Tea's focus on organic and sustainably sourced ingredients appeals to health-conscious customers and those looking for unique, high-quality tea experiences. With a commitment to freshness and quality, Art of Tea aims to enhance the tea-drinking experience for its customers.
This profile hasn't been claimed by the business owner.