Ashtrot Managed IT Services provides information technology support and management solutions for businesses. The company likely offers services such as network monitoring, technical support, system maintenance, and IT infrastructure management to help organizations maintain their technology operations. They focus on delivering managed IT services to reduce downtime and support business continuity for their clients.
Reviewers consistently praise Ashtrot Managed IT Services for their exceptional support and professionalism. Many describe the team as an integral extension of their own, highlighting the invaluable assistance they provide in managing IT needs efficiently.
Customers appreciate the quick response times and the knowledgeable staff, noting that nothing is too much trouble for them. The friendly demeanor of the team, particularly Darren and Daniel, further enhances the positive experience. With a strong recommendation for outsourcing IT needs, consumers feel reassured knowing they have reliable support to keep their businesses running smoothly. Overall, Ashtrot earns high marks for their outstanding services and customer care, leading to a unanimous positive sentiment.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Low volume · weighted down | 5.0 | 6 | 100% | — | ● Not enough data |
Monthly average rating from reviews written by people · latest review Jun 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 1 |
| Sep 24 | — | 0 |
| Oct 24 | 5.0 | 1 |
| Nov 24 | 5.0 | 1 |
| Dec 24 | — | 0 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | — | 0 |
| May 25 | — | 0 |
| Jun 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 6 most recent reviews.
“We have been working with them for the last 2”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Tech Support.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
 | 5.0 out of 5 (good) | 67 out of 100 | — | 6 |
| 4.5 out of 5 (good) | 100 out of 100 | — | 1,060 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | 1,060 | |
| 3.5 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | −1% | 1,000 |
Bottom line: Ashtrot Managed IT Services is #1 of 5 on overall rating in this group.
6 reviews of Ashtrot Managed IT Services. Filter by what matters to you.
Ashtrot are essentially an extension of our team. We set up 9 months ago and engaged Ashtrot in month three because IT set up was taking up too much of our time…Ashtrot have given us time back and allowed us to focus on the business. They are understanding, thoughtful in their solutions and very responsive. Bottom line we feel we are in incredibly safe hands and would definitely recommend them to anyone.
We have been working with them for the last 2.5 years. They are responsive, effective and nothing is too much to get sorted out. It has been reassuring and a pleasure to have them as a business partner. They make tech so much simpler.
The team at Ashtrot are friendly, professional and very knowledgeable. Their services have become invaluable in my business, and knowing that I have the support needed to keep my business moving has been critical to our growth. I would recommend Ashtrot over and over again and look forward to seeing how our businesses can continue to thrive together.
Quick answers to the questions people ask most.
Ashtrot offers comprehensive managed IT services including network monitoring, cybersecurity solutions, cloud services, data backup and recovery, help desk support, and IT infrastructure management. We provide both proactive maintenance and reactive support to keep your business technology running smoothly.
Our standard business hours are Monday through Friday, 8:00 AM to 6:00 PM. We offer 24/7 emergency support for critical issues and provide after-hours monitoring services to ensure your systems remain secure and operational around the clock.
You can reach us by phone, email, or through our online support portal. For immediate assistance, call our main number or submit a support ticket through our client portal for non-urgent requests.
We serve businesses of all sizes, from small startups to large enterprises. Our scalable solutions are designed to grow with your business and can be customized to meet the specific needs and budget of any organization.
Response times vary by service level agreement and issue priority. Critical issues receive immediate attention within 15-30 minutes, while standard requests are typically addressed within 2-4 hours during business hours.
Yes, we offer comprehensive cybersecurity solutions including firewall management, antivirus protection, security monitoring, vulnerability assessments, and employee security training. Our multi-layered approach helps protect your business from evolving cyber threats.
Our packages typically include network monitoring, regular maintenance, security updates, help desk support, and backup services. Specific inclusions vary by plan, and we offer customizable packages to meet your unique business requirements.
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If you are looking at outsourcing your IT needs then I would definitely recommend Ashtrot. They are always professional, quick to reply, knowledgeable, trustworthy, reasonably priced and on hand whenever we need them.
I have the pleasure of working with Ashtrot IT services and I must say, I am thoroughly impressed with their exceptional customer service. Darren and Daniel are extremely helpful and provide me with prompt responses to all of my queries. They always go above and beyond to ensure that my needs were met and make the entire process seamless. Their quick response times are especially impressive, and it is evident that they truly care about their customers. I am very pleased with the level of professionalism and expertise displayed by the team at Ashtrot IT services. They are able to address all my concerns and provided me with solutions that exceeded my expectations. Overall, I highly recommend Ashtrot IT services for their excellent customer service and technical expertise. If you're looking for a reliable IT services provider, look no further than Ashtrot IT services.
We have used Ashtrot for many years and they have always provided a speedy and professional service. They are reliable, knowledgeable and very helpful. We are a small business and using Ashtrot means we have access to the kind of IT service that large companies have. 100% recommended
Yes, we provide complete cloud migration services and ongoing cloud management. We help businesses transition to cloud platforms like Microsoft 365, AWS, or Azure, and provide ongoing support to optimize performance and security.
We offer flexible pricing models including per-user monthly subscriptions and flat-rate packages based on your specific needs. Contact us for a free consultation and customized quote based on your business size and requirements.
We provide both remote and on-site support services depending on your needs and service agreement. Many issues can be resolved remotely, but we dispatch technicians for hardware installations, complex troubleshooting, and situations requiring physical presence.
Ashtrot Managed IT Services provides information technology support and management solutions for businesses. The company likely offers services such as network monitoring, technical support, system maintenance, and IT infrastructure management to help organizations maintain their technology operations. They focus on delivering managed IT services to reduce downtime and support business continuity for their clients.
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