Cabin was clean
Cabin was clean. It wasn't run down.

Auntie Belham's Cabin Rentals is a vacation rental company specializing in cabin accommodations in the Gatlinburg and Pigeon Forge areas of the Smoky Mountains. The company offers a diverse selection of cabins, ranging from cozy one-bedroom hideaways to spacious multi-bedroom lodgings suitable for large groups. Customers can choose from various amenities, including cabins with home theaters, pet-friendly options, and stunning mountain views. Targeting families, couples, and groups seeking a mountain getaway, Auntie Belham's Cabin Rentals provides a user-friendly online platform for booking stays. In addition to cabin rentals, the company offers special deals, free attraction tickets, and comprehensive information about the surrounding area. With a focus on enhancing the visitor experience, Auntie Belham's aims to facilitate memorable vacations in one of the most scenic regions of the United States.
Auntie Belham's Cabin Rentals receives overwhelmingly positive feedback, with many reviewers praising the cleanliness and comfort of the cabins. Customers frequently highlight the beautiful settings and well-maintained properties, noting that the cabins provide a cozy atmosphere perfect for family getaways.
The staff is often described as friendly and helpful, enhancing the overall experience. However, some guests report issues that detract from their stays, such as cleanliness problems in specific cabins and concerns about pest control, including sightings of mice and roaches. Additionally, a few customers express dissatisfaction with the company's strict no-refund policy, which can be frustrating in unforeseen circumstances. Despite these criticisms, the majority of reviews reflect a strong sentiment of satisfaction with the cabins and service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jan 2025.
| Month | Average | Reviews |
|---|---|---|
| Feb 24 | 2.0 | 1 |
| Mar 24 | — | 0 |
| Apr 24 | — | 0 |
| May 24 | 3.5 | 2 |
| Jun 24 | 3.0 | 1 |
| Jul 24 | 1.0 | 1 |
| Aug 24 | 5.0 | 1 |
| Sep 24 | 5.0 | 2 |
| Oct 24 | — | 0 |
| Nov 24 | 2.0 | 1 |
| Dec 24 | — | 0 |
| Jan 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“They even made check out fun and easy with Alexa”
“I understand that not anyone has the same customer care and would appreciate if you stop answering”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vacation Rentals.
| Company | Overall | Legit | Service | Booking | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 1,109 | |
| 4.2 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.5 out of 5 (good) | 3.8 out of 5 (good) | — | 1,083 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 4.6 out of 5 (good) | — | 1,050 |
Bottom line: Auntie Belhams Cabin Rentals is #2 of 5 on overall rating in this group. On booking, Audley Travel scores higher (4.9 vs 4.6).
500 reviews of Auntie Belhams Cabin Rentals. Filter by what matters to you.
The water was awful it took Forever to heat up and we weren’t able to use the jetted tub unless you would like it to be freezing!
WE ENJOYED OUR STAY AT YOUR CABIN, IT WAS REMOTE, QUIET AND CLEAN, YOUR STAFF WAS HELPFUL AND ON TOP OF THINGS, WE HAD A PROBLEM WITH THE TV AND THE MAINTAINENCE MAN WAS THERE WITHIN AN HALF HOUR TO FIX THE PROBLEM. WE WOULD RECOMMEND YOU CABINS TO OUR FRIENDS AND FAMILY.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We loved our stay and the cabin was very clean. We had no problems find the cabin, it is just a lot of little roads that are very curvy. We did find a alternate route out the back that took us over to the arts & craft community. We will definitely be staying with Auntie Belhams Cabin Group again.
The check in experience was so easy during the Covid-19 pandemic. The staff were very friendly. The only real downfall was the location of the cabin we rented. The pictures made it look like it was in a secluded area; it was by a busy road and lots of noise. The cabin itself was lovely.
Loved the cabin we rented . It was just as it was pictured on the website! Very clean and well stocked and furnished. The office staff was very helpful the 2 times I needed information prior to arriving. I would recommend Auntie Belhams to anyone considering visiting the smokies!
During COVID-19 my family and I needed a get away. We stayed at the Snuggled In cabin. It was perfect sized for our family. When we first arrived we noticed the toilet leaking a little and within 30 minutes someone was there to fix it. The check in process was super easy and the people were great. Beware of the crazy roads to get to the cabin but all total we loved it and would definitely stay again.
Easy check in and check out procedure and great communication and customer service leading up to our stay. Staff was very friendly. The cabin was so nice and very clean. Could have used a bigger coffee pot, but we are just hard core coffee drinkers! We will definitely stay with Auntie Belham's again!!
We were able to get into our cabin 2 hours early. When we arrived, maintenance was there inspecting our cabin to make sure nothing needed repairs. The cabin we rented had some of the items provided that the website stated they did not supply. Overall the cabin was a great escape from everything going on in the world! We will definitely be going back!
We had a great time at the cabin. Everything was in good condition. We did not find any problems. The big highlight of the stay were the bears walking across the property. We were all so glad we got to see them up close and personal. Many memories Acquired from this stay. Yes we would rent this property again
Great place the only thing is they should warm someone about the up and down hill climb for vehicles i have a jeep so no problem we passed an over heated car
Auntie Belham's Cabin Rentals is a vacation rental company specializing in cabin accommodations in the Gatlinburg and Pigeon Forge areas of the Smoky Mountains. The company offers a diverse selection of cabins, ranging from cozy one-bedroom hideaways to spacious multi-bedroom lodgings suitable for large groups. Customers can choose from various amenities, including cabins with home theaters, pet-friendly options, and stunning mountain views. Targeting families, couples, and groups seeking a mountain getaway, Auntie Belham's Cabin Rentals provides a user-friendly online platform for booking stays. In addition to cabin rentals, the company offers special deals, free attraction tickets, and comprehensive information about the surrounding area. With a focus on enhancing the visitor experience, Auntie Belham's aims to facilitate memorable vacations in one of the most scenic regions of the United States.
This profile hasn't been claimed by the business owner.