Doładowanie telefonu…
Doładowanie telefonu nie doszło do skutku po dwóch reklamacjach ponad tydzień czekam na zwrot pieniędzy masakra nie polecam tej firmy

AUTOPAY is a financial services company specializing in auto loan refinancing and related financing solutions. The company streamlines the lending process by providing an online platform that connects consumers with a diverse network of lenders. AUTOPAY’s services include auto loan refinancing, new car loans, and lease buyouts, catering to individuals looking to save on their auto financing costs. Targeting a wide range of customers, AUTOPAY aims to simplify the auto loan experience by offering competitive rates and a user-friendly application process. Whether customers are refinancing an existing loan or financing a new vehicle purchase, AUTOPAY assists them in navigating their options and securing favorable terms tailored to their financial needs. With rates as low as 2.99%, the company is positioned to help consumers achieve significant savings on their auto loans.
Reviewers express a mix of experiences with AUTOPAY, highlighting both positive interactions and significant frustrations. Many customers appreciate the ease of the refinancing process and commend specific staff members, such as Ryan and Jessy, for their excellent communication and support.
However, a substantial number of complaints focus on issues related to credit impacts, misleading loan rates, and unprofessional practices. Consumers report feeling misled by advertised rates that were not honored, leading to higher-than-expected APRs. Additionally, there are serious concerns about unauthorized actions taken by the company, including account closures and poor payment processing. Overall, while some individuals have had great experiences, the negative feedback regarding credit handling and transparency significantly overshadows the positives.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.2 | 618 | 100% | +0.4 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 1.8 | 6 |
| Sep 24 | 1.3 | 3 |
| Oct 24 | 1.8 | 5 |
| Nov 24 | 3.0 | 2 |
| Dec 24 | 2.0 | 9 |
| Jan 25 | 1.0 | 6 |
| Feb 25 | 1.0 | 3 |
| Mar 25 | 1.0 | 8 |
| Apr 25 | 1.7 | 6 |
| May 25 | 1.0 | 7 |
| Jun 25 | 5.0 | 1 |
| Jul 25 | 2.0 | 4 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Fast and easy”
“My goal was to refinance my car for a lower rate and lower payment”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Loans & Mortgages.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.2 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 2.1 out of 5 (poor) | 2.5 out of 5 (poor) | −19% | 618 | |
| 4.3 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.3 out of 5 (fair) | 1.6 out of 5 (poor) | +39% | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.8 out of 5 (good) | 3.5 out of 5 (good) | — | 1,000 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | — | 27 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | — | — | — | 25 |
Bottom line: AUTOPAY is #5 of 5 on overall rating in this group. On website & app, Oodle Car Finance scores higher (4.8 vs 2.1).
618 reviews of AUTOPAY. Filter by what matters to you.
Doładowanie telefonu nie doszło do skutku po dwóch reklamacjach ponad tydzień czekam na zwrot pieniędzy masakra nie polecam tej firmy
Their website offers rates as low as 2.99%. I have above 760 credit and they offered me rates higher than I currently have. Steer clear this is a lie. They offered me a rate higher than I currently have! Same terms!
Bait and switch! Do not fall into the trap!!! As many have stated, I fell for it too. I refused a hard credit pull until receiving assurances that my interest rate would be lower (agent’s name, date and time documented) only to be told that my interest rate would be the same or higher than my current terms. I filed a dispute with Experian to have the hard pull removed. I have no idea how or why AutoPay is rated so high. They are clearly unethical, and have no problems telling you what you want to hear only to have it negatively impact your credit score.
Quick answers to the questions people ask most.
AUTOPAY is a business service that helps companies automate their payment processes. We provide solutions for recurring billing, invoice management, and payment processing to streamline your business operations.
Our customer service team is available Monday through Friday from 8:00 AM to 6:00 PM EST. For urgent technical support, we offer extended hours and emergency contact options.
You can reach our support team by phone, email, or through our online chat system. Contact information is available on our website, and we typically respond to inquiries within one business day.
AUTOPAY serves businesses of all sizes, from small startups to large enterprises. Our solutions are particularly beneficial for subscription-based businesses, service providers, and companies with recurring billing needs.
Yes, we use industry-standard encryption and security protocols to protect all financial data. We are compliant with relevant financial regulations and undergo regular security audits to ensure data protection.
Setup time varies depending on your business needs and complexity of integration. Most standard implementations can be completed within 1-2 weeks, while more complex customizations may take longer.
We support various payment methods including credit cards, debit cards, ACH transfers, and bank transfers. The specific options available may depend on your business type and location.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
The worst company! Sent me a letter saying we could refinance your car: I spoke with an unplaced person. Her name is Nate, and she did not ask if that was a commercial or personal vehicle. She gathered all my info, including address, zip code, first name, last name, if we paid rent or its house, and if it is still underpayments or paid off. I asked her twice if you would look up my info since you sent me a letter and why you asked so many personal questions. She was rude, and after the last question, She asked if it was for personal or business use. I responded it's for Both. She says we can not refinance it. I wondered why you did not ask this before all the questioning. She said Goodbye! Can you believe it's a scam and they will sell all your info !! Make sure to ask if they cover personal or business first before providing your info !!!
I have a car loan for my new auto (Nov 2023). I paid the balance down quite a bit so was looking to refinance at a lower rate. My initial conversation with them told me that they could beat my present loan but to do that I would need to go through the app process and incur one hard credit pull. I agreed and the process was started. I got a call a day or so later from a loan agent assigned to my case - needed to confirm some info. I was busy at that time so asked them to call back. After over a week of me calling back with no response, I elevated to her manager who reassigned my case to another loan agent. They told me the first place that did the hard pull could not beat my rate so they were checking other options - and ding, another hard pull. This second person was very responsive, but the APR on the new rate (although technically the interest rate was lower) was higher than my present loan (due to additional fees to be charged of over $500)! I declined and re-locked my credit to avoid any additional dings. Bottom line, end result was 2 hard credit pulls with nothing to show for it. Had they inquired into my credit with a soft pull, they could have seen I have a high credit score and could have saved me a lot of time giving me some representative rates. Don't waste your time with this outfit.
Absolutnie najgorsza bramka płatności jaką mogłam sobie wymarzyć. 3 miesiące prosiłam o podpięcie płatności kartą, nie doczekałam się nawet po zrealizowaniu dziwnej prośby o wysłanie wszystkich swoich dyplomów i certyfikatów. Moja ocena to 1/10 - jak najdalej. Na szczęście już nie korzystam z ich usług
Banda złodzieji zabrali pieniądz brak towaru, i to nie ich wina ,bo sklep nieuczciwy .Masakra jak można, to wy bierzecie pieniądze i wy za to odpowiadacie tak jak i sklep koniec kropka .Nigdy więcej żadnych platnosci przez Was 😡😡
Kupowałem winietę, otrzymałem info, że płatność została zaksięgowana i w następnej wiadomości (do 15min) otrzymam winietę. Wyraźnie zaznaczyli, żebym nie wjeżdżał do Austrii przed otrzymaniem drugiej wiadomości. Ponieważ był to piątek wieczór uzyskanie pomocy było nie możliwe. Ponownie zakupiłem winietę na innej stronie. W poniedziałek dostałem odpowiedź, że winieta została wysłana i nie mogę oczekiwać zwrotu pieniędzy. Bardzo spodobało mi się podejście: u nas działa, nie nasz problem. Pewnie generalnie są ok, ale ja już nie skorzystam. Edit: My case #2024/098170 Surprisingly after this review they want to solve it :)
I received a letter stating I could refi my auto loan. The quote was i could save $72. a month with an interest rate of 1.2% less what i am paying now. Gave the agent all my info, and was contacted later with a loan specialist.Even though I have owned my house for over 27 years, and my credit score is 871, they said I can only get a rate .6% higher but can take out a longer term loan. First of all I was insulted what they explained to me and also believe they throw a much better rate at you to pursue the offer. BAD CHOICE who is reading this truthful and accurate review.
Said I was approved and that they would follow up with a call or email never received anything.So I had received a text from them so I sent back a message asking about what was going on they replied with , we have called several times sent emails and now it’s cancelled so the person said if it was ok if they put it through again, I said yes ,then the exact same thing its a merry go round of nonsense. Don’t waste your time…
I wanted to get my truck refinanced and thought Autopay would help. I was wrong!! My application kept getting canceled. I did it 3 times. Finally I called and was given a bs answer. No call, no email, no letter in the mail explaining anything. I would not recommend this company to anyone!
Started an online pre-qualification application for auto refinancing that was not supposed to affect my credit...Well, as soon as I left the website, inquiries started popping up!! I called them and was told I should have done the pre-qualification on the phone and there wouldn't have been a hard inquiry. We'll, that's not what the website says!! I was also to that they won't help with removing those inquiries!! The website clearly states there will be no affect to your credit, but that is a lie!! NOWHERE ON THEIR WEBSITE DOES IT SAY YOU NEED TO CALL FOR A PRE-QUALIFICATION FOR NO AFFECT TO YOUR CREDIT!!! .....I DEFINITELY DO NOT TRUST THEM!! What they are doing is false advertising!!
Bait and switch! They'll lower your payments, BUY EXTENDING TERMS BY SEVERAL YEARS! All while RAISING the interest rate and then insult your intelligence by trying to sell you a Car Repair Contract that is included (of course) in your new (higher once you do the math) monthly Payments! If you use these folks you really need to buy a calculator and you probably flunked math. Congratulations, you are their perfect victim (customer)! Maybe they can sell you the Brooklyn Bridge too! Also, even if you decline their bogus offer it will effect your Credit Score! You've been warned!
Ta firma działa beznadziejnie, niejasne i cięzkie warunki otrzymania faktury. Informatyk który to wymyślał był naćpany.
Zrobiłem przelew na 120€ i do transakcji nie doszło, więc pieniążki powinny być zwrócone na moje konto ,lecz zaczęły się wymagania i schody by udowodnic że to ja wysyłałem te pieniądze i czy z mojego konta . Po wysłaniu wszystkich danych w dalszym stopniu upierają się ze pieniążków mi nie zwrócą bo potrzebują moje poswiadzenie że wpłacałem. Czekam już miesiąc na zwrot a oni robią sobie jaja mając Wszystkie moje dane wpłaty . Jak dla mnie to są złodzieje ,ja nie zbiednieje ,a oni się nie wzbogaca.
They submitted my application and pulled my credit without my consent. This was only supposed to be a soft pull until they found a rate I was comfortable with pursuing then I got a notification that there was a hard inquiry on my credit report by a credit union that I had already told them I wasn’t interested in!
I visited autopay.com website to obtain quotes with the expectation of only a soft pull on my credit report. Despite not receiving any quotes and discontinuing the application, I later found that they performed a hard inquiry without my consent, negatively impacting my credit score. Efforts to resolve this with the company were unsuccessful as they refused to remove the inquiry and failed to substantiate their claim of using soft pulls, contrary to their website's information.
They showed me quotes of $313 a month for my car. After the credit check they offered me $450 a month with $2700 down payment. This was only $10 cheaper than my current loan so it makes no sense. Keep in mind I just made a 3k down payment a few weeks ago for the car. Also they try to get you to take a package deal that gives you insurance and gap protection.
Yes, AUTOPAY offers integration capabilities with many popular accounting and business management software platforms. Our technical team can help determine compatibility and assist with the integration process.
AUTOPAY includes automated retry logic and failure notifications to help minimize failed payments. You can configure custom retry schedules and notification settings based on your business preferences.
Yes, we provide comprehensive training resources including online tutorials, documentation, and live training sessions. Our support team is also available to help you get started and answer any questions.
Yes, you can modify or cancel your service according to the terms of your service agreement. Contact our customer service team to discuss changes to your account or cancellation procedures.
AUTOPAY provides detailed reporting on payment processing, success rates, and financial metrics. You can generate custom reports and access real-time dashboards to monitor your payment operations.
AUTOPAY is a financial services company specializing in auto loan refinancing and related financing solutions. The company streamlines the lending process by providing an online platform that connects consumers with a diverse network of lenders. AUTOPAY’s services include auto loan refinancing, new car loans, and lease buyouts, catering to individuals looking to save on their auto financing costs. Targeting a wide range of customers, AUTOPAY aims to simplify the auto loan experience by offering competitive rates and a user-friendly application process. Whether customers are refinancing an existing loan or financing a new vehicle purchase, AUTOPAY assists them in navigating their options and securing favorable terms tailored to their financial needs. With rates as low as 2.99%, the company is positioned to help consumers achieve significant savings on their auto loans.
This profile hasn't been claimed by the business owner.