Terrible customer service
Terrible customer service. Every time I call, I’m put on hold for ages, and when I finally speak to someone, they’re unhelpful and rude.

Avanti Open Banking is a financial service platform that specializes in comparing various financial products to help consumers secure the best possible terms and conditions. The company focuses on providing insights into loans, consortia, currency exchange, and other financial services, aiming to facilitate informed decision-making for its clients. Targeting both individual and business customers, Avanti Open Banking leverages a network of partnerships to present competitive rates and benefits in the financial marketplace. By offering a comprehensive comparison of available options, the company seeks to enhance accessibility to financial products, ensuring customers can find solutions that meet their specific needs.
Avanti Open Banking receives high praise for its excellent customer service and transparent operations, with many reviewers highlighting the helpfulness and professionalism of the staff. Customers appreciate the ease of use and the absence of hidden fees, describing the bank as reliable and straightforward.
Positive sentiments are echoed in comments about the supportive and accommodating nature of the service, making it a preferred choice for many. However, a few reviews express dissatisfaction with customer service, citing experiences of long hold times and unhelpful interactions. Despite these criticisms, the overwhelming majority of feedback remains positive, showcasing Avanti Open Banking as a strong option in the financial sector. Overall, the sentiment is largely favorable.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 32 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2025.
| Month | Average | Reviews |
|---|---|---|
| Oct 24 | 5.0 | 1 |
| Nov 24 | 5.0 | 2 |
| Dec 24 | 5.0 | 1 |
| Jan 25 | 5.0 | 1 |
| Feb 25 | 5.0 | 2 |
| Mar 25 | — | 0 |
| Apr 25 | 5.0 | 2 |
| May 25 | — | 0 |
| Jun 25 | 5.0 | 1 |
| Jul 25 | — | 0 |
| Aug 25 | — | 0 |
| Sep 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 32 most recent reviews.
“This bank is ‘open bank’ as they stated on their website, which means that they are transparent about everything”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Money & Insurance.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | — | 32 | |
| 4.2 out of 5 (good) | 100 out of 100 | — | 1,200 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 1,060 |
Bottom line: Avanti Open Banking is #4 of 5 on overall rating in this group.
32 reviews of Avanti Open Banking . Filter by what matters to you.
Terrible customer service. Every time I call, I’m put on hold for ages, and when I finally speak to someone, they’re unhelpful and rude.
Quick answers to the questions people ask most.
Avanti Open Banking provides a range of financial services tailored to meet customer needs. For detailed information about specific services, please visit our website.
You can reach out to our customer support team through our website or by calling our dedicated helpline. We are here to assist you with any inquiries.
Our pricing structure varies depending on the services chosen. We recommend visiting our website or contacting us directly for detailed pricing information.
Our customer service team is available during regular business hours. For specific hours and availability, please check our website or contact us directly.
We take data security very seriously and implement various measures to protect your information. For more details on our security practices, please refer to our website.
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Avanti Open Banking is a financial service platform that specializes in comparing various financial products to help consumers secure the best possible terms and conditions. The company focuses on providing insights into loans, consortia, currency exchange, and other financial services, aiming to facilitate informed decision-making for its clients. Targeting both individual and business customers, Avanti Open Banking leverages a network of partnerships to present competitive rates and benefits in the financial marketplace. By offering a comprehensive comparison of available options, the company seeks to enhance accessibility to financial products, ensuring customers can find solutions that meet their specific needs.
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