Bakingo is an online cake delivery platform that specializes in providing a wide variety of cakes for different occasions. Customers can easily order cakes through their website, bakingo.com, which features an extensive selection of cake types, including birthday cakes, wedding cakes, and themed cakes, among others. The company emphasizes convenience with options for same-day delivery and delivery across multiple cities in India, making it accessible for customers looking to celebrate special moments with freshly baked goods. The target market for Bakingo includes individuals planning celebrations such as birthdays, anniversaries, and corporate events, as well as those seeking last-minute gifts. With a focus on quality and customer satisfaction, the company aims to cater to diverse preferences, offering options like eggless cakes and custom-themed designs. Bakingo’s user-friendly platform ensures that customers can track their orders and manage their preferences with ease.
Bakingo receives mixed feedback from its customers, with a notable divide in experiences. Many reviewers praise the taste and quality of the cakes, highlighting their freshness and variety, which consistently impresses those who have ordered multiple times.
Positive sentiments often mention timely deliveries and good customer support, contributing to a satisfying overall experience. However, a significant number of customers express frustration over order fulfillment issues, such as damaged cakes, incomplete deliveries, and poor communication regarding order status. Complaints about missed delivery slots and inadequate support further tarnish the brand's reputation. While many enjoy the delicious offerings, the inconsistency in service and delivery reliability remains a critical concern.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.3 | 60 | 100% | -0.6 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Oct 24 | 1.0 | 3 |
| Nov 24 | 1.0 | 1 |
| Dec 24 | 1.0 | 3 |
| Jan 25 | 1.0 | 1 |
| Feb 25 | 1.0 | 4 |
| Mar 25 | — | 0 |
| Apr 25 | 4.7 | 14 |
| May 25 | 3.6 | 11 |
| Jun 25 | 4.6 | 9 |
| Jul 25 | 3.0 | 4 |
| Aug 25 | 1.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Thank you so much bakingo I placed the order for my mumma and the cake was very delicious 😋🤤 and your customer sup...”
“I was later informed that the delivery could not be completed because the recipient was "not in town"”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Food Delivery.
| Company | Overall | Legit | Delivery | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 3.3 out of 5 (fair) | 100 out of 100 | 2.4 out of 5 (poor) | 3.0 out of 5 (fair) | 3.7 out of 5 (good) | +303% | 60 |
| 4.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 4.2 out of 5 (good) | 3.9 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.7 out of 5 (good) | 4.4 out of 5 (good) | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.4 out of 5 (poor) | 1.8 out of 5 (poor) | 1.8 out of 5 (poor) | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 4.9 out of 5 (good) | — | — | 51 |
Bottom line: Bakingo is #4 of 5 on overall rating in this group. On delivery, Pure Pet Food scores higher (4.4 vs 2.4).
60 reviews of Bakingo. Filter by what matters to you.
Very Bad experience. I had Ordered an cake from Bakingo and it was supposed to deliver next Day. But on next day They are saying we can't deliver the cake to this location. I mean website itself not able to figure out the deliveries.
Very bad experience. During delivery they damaged the cake. Customer care told they will deliver the cake by 10 PM. They did not deliver it and next day told that they will give 50% of the amount as Bakingo credit. They could have told this instead of telling they will send replacement and I would have ordered new cake from some other place
Very bad service , our cake came 2 hr late after calling 100times to customer care. They spoiled my event cale was melted bt they dint take any responsibility for this. It was really very bad experience . My daughter’S 5th biirthday got spoiled because of them
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Polarized pattern: few middle ratings. 60% of recent reviews are 4–5★ and 40% are 1–2★.
Bakingo is an online cake delivery platform that specializes in providing a wide variety of cakes for different occasions. Customers can easily order cakes through their website, bakingo.com, which features an extensive selection of cake types, including birthday cakes, wedding cakes, and themed cakes, among others. The company emphasizes convenience with options for same-day delivery and delivery across multiple cities in India, making it accessible for customers looking to celebrate special moments with freshly baked goods. The target market for Bakingo includes individuals planning celebrations such as birthdays, anniversaries, and corporate events, as well as those seeking last-minute gifts. With a focus on quality and customer satisfaction, the company aims to cater to diverse preferences, offering options like eggless cakes and custom-themed designs. Bakingo’s user-friendly platform ensures that customers can track their orders and manage their preferences with ease.
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