Reliable grocery delivery in Bali
I order from Bali Direct Store since 2018, and it's great :)! Always on time, big choice of healthy produce.

Bali Direct Store is an online platform specializing in the delivery of consciously sourced local food and beverage products. The company offers a diverse range of items, including fresh fruits and vegetables, organic food options, wild-caught seafood, locally raised meat, and various drinks. Customers can enjoy the convenience of free delivery six days a week or opt for a click-and-collect service. Targeting health-conscious consumers and those seeking sustainable food choices, Bali Direct Store emphasizes the importance of sourcing products responsibly. By connecting customers with local producers, the company aims to promote a conscious shopping experience while ensuring that high-quality whole foods are readily accessible.
Bali Direct Store receives overwhelmingly positive feedback from customers who appreciate its reliable grocery delivery service in Bali. Reviewers highlight the excellent selection of healthy and organic produce, often noting the convenience and ease of ordering.
Many express satisfaction with the prompt and polite delivery drivers, as well as responsive customer service. However, a couple of customers mention occasional issues with stock consistency and freshness of certain items, which slightly detracts from their experience. Despite these minor concerns, the overall sentiment remains highly favorable, with consumers consistently praising the store's offerings and service. Bali Direct Store is regarded as a top choice for grocery delivery in the area.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Low volume · weighted down | 4.8 | 8 | 100% | — | ● Not enough data |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 8 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 8 most recent reviews.
“I order from Bali Direct Store since 2018, and it's great :)”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Food & Beverages.
| Company | Overall | Legit | Delivery | Trend | Reviews |
|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 67 out of 100 | 4.8 out of 5 (good) | — | 8 | |
| 4.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.4 out of 5 (poor) | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | — | 51 |
Bottom line: Bali Direct Store is #1 of 5 on overall rating in this group.
8 reviews of Bali Direct Store. Filter by what matters to you.
Over a year ago
I order from Bali Direct Store since 2018, and it's great :)! Always on time, big choice of healthy produce.
Over a year ago
Always reliable, responsive customer service, wide selection, easy to order.
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I order from Bali Direct Store since 2018, and it's great :)! Always on time, big choice of healthy produce.
Always reliable, responsive customer service, wide selection, easy to order.
Great delivery! 📦
Selection of organic produce is excellent and well-priced. Customer service is great, even if the owner can sometimes react agressively to reasonable customer complaints, the local service and delivery staff are generally very helpful, understanding and responsive. I've been ordering regularly for years now.
Bali Direct responds quickly to questions. They ar involved with returning / recycling glass bottles. Their delivery drivers are polite. They offer a wide range of delicous food and beverage products.
A naked girl on a scooter turned up and delivered my order :)... Oh, you said say the truth.. ok, the service is always good, products good and it was a guy who turned up with everything in a freezer box.
I love the convenience, especially the grocery items. I stuggle with things consistantly being out of stock. after ordering. The lack of consistacy of freshness in the produce. I tend to find other sources because of this.
We love being able to order our produce from Bali Direct. Drivers are always friendly and professional. Most of the produce is excellent. The only reason I don't give a 5 Star rating is that sometimes the produce is not the quality I expect. I.E. today I ordered 2 bunches of organically grown kale. This is typically enough to make 5 trays of Kale Chips in my dehydrator. We could only fill 2 trays. For the last couple of weeks the kale has been substandard. This week I tried a different farm and again the kale was small and some of it was poor quality. Poor quality produce should be culled and not sent out. I'm going to wait a month now before I try to order kale again. Maybe this is not the right season for it.
Bali Direct Store is an online platform specializing in the delivery of consciously sourced local food and beverage products. The company offers a diverse range of items, including fresh fruits and vegetables, organic food options, wild-caught seafood, locally raised meat, and various drinks. Customers can enjoy the convenience of free delivery six days a week or opt for a click-and-collect service. Targeting health-conscious consumers and those seeking sustainable food choices, Bali Direct Store emphasizes the importance of sourcing products responsibly. By connecting customers with local producers, the company aims to promote a conscious shopping experience while ensuring that high-quality whole foods are readily accessible.
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