Don’t buy these products
First off fairly alright except for some connecting issues but a few months later the headphones just randomly wouldn’t turn on at all, no lights showing, no signal, nothing.

Beats Electronics is a consumer electronics company that designs and manufactures audio products, primarily headphones, earphones, and speakers. The company was founded in 2006 and is known for its focus on bass-heavy sound profiles and stylish designs targeted at music enthusiasts and younger consumers. Beats was acquired by Apple Inc. in 2014 and continues to operate as a subsidiary brand within Apple's product ecosystem.
Beats Electronics receives overwhelmingly negative feedback from consumers, with many expressing disappointment in the durability and reliability of their products. While some reviewers praise the sound quality of Beats headphones, noting that they can rival competitors like Bose, the majority report significant issues.
Common complaints include rapid battery deterioration, connectivity problems, and poor build quality, with many stating that their headphones failed within months of purchase. Reviewers frequently mention that the ear cushions disintegrate and that devices often do not charge or connect properly. Despite a few positive experiences, the overall sentiment leans heavily towards dissatisfaction, leading many to vow never to purchase Beats products again.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.7 | 44 | 100% | +0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 2.0 | 1 |
| Sep 24 | — | 0 |
| Oct 24 | 1.0 | 1 |
| Nov 24 | — | 0 |
| Dec 24 | — | 0 |
| Jan 25 | — | 0 |
| Feb 25 | 1.0 | 1 |
| Mar 25 | 2.5 | 4 |
| Apr 25 | — | 0 |
| May 25 | 1.0 | 2 |
| Jun 25 | — | 0 |
| Jul 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 44 most recent reviews.
“Work away a lot so ordered the Beats Pill to replace my Bose and it was cheaper and the sound quality is just as good...”
“But I recommend to stay away because the quality of these headphones are horrendous and built cheap”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.
| Company | Overall | Legit | Quality | Value | Trend | Reviews |
|---|---|---|---|---|---|---|
| 1.7 out of 5 (poor) | 100 out of 100 | 1.8 out of 5 (poor) | 1.3 out of 5 (poor) | — | 44 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.0 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.3 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.9 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | — | — | −1% | 1,000 |
Bottom line: Beats Electronics is #5 of 5 on overall rating in this group. On value, DigitalLicense scores higher (4.9 vs 1.3).
44 reviews of Beats Electronics. Filter by what matters to you.
First off fairly alright except for some connecting issues but a few months later the headphones just randomly wouldn’t turn on at all, no lights showing, no signal, nothing.
I bought the Powerbeats Pro True Wireless Bluetooth headphones to use for running on the basis that having an Apple chip might make them compatible with my iphone. Not so. Pairing them proved to be a nightmare with devices "not found" despite being adjacent. When eventually paired whether they connect or not is a random occurence, sometimes they do, sometimes they don't. Which means that they can randomly connect when sealed in their box leaving calls and music on my iphone still open without being able to hear them from the phone. I've only had them four months but the battery life for them is much shorter than advertised, sometimes only lasting an hour or two and frequently one headphone, left or right, will fail before the other. Finally, they often fail to connect if there is no wi-fi signal, despite their supposed Bluetooth capability.
I bought $250 latest beats studio plus in hopes that it has the same chip as apple earpods but with no stem. In the first few weeks the connection started to drop and now i have to live with it as it happens all the time. I do not have patience to go to customer service and get support reason being there will be some charge to fix them. Also the battery became useless very quickly. It was a mistake to ignore fellow reviewers comments.
Quick answers to the questions people ask most.
Beats offers a wide range of audio products including wireless earbuds (Beats Fit Pro, Studio Buds), over-ear headphones (Studio3, Solo3), and on-ear headphones. All products feature Active Noise Cancelling technology and are designed for premium sound quality and comfort.
Beats products come with a standard one-year limited warranty that covers manufacturing defects. The warranty begins from the date of purchase and can be extended with AppleCare+ for eligible products.
Yes, Beats headphones work with Android devices via Bluetooth connectivity. While some features like one-touch pairing work best with Apple devices, core functionality including audio playback and controls work seamlessly with Android phones.
You can contact Beats support through the official Beats website, by phone, or through Apple Support since Apple owns Beats. Online chat support and phone support are available during business hours, typically 8 AM to 8 PM local time.
Beats products purchased directly from Beats or Apple can be returned within 14 days of purchase for a full refund. Products must be in original condition with all accessories and packaging included.
Battery life varies by model, typically ranging from 6-8 hours for earbuds to 22-40 hours for over-ear headphones. Most Beats products also feature Fast Fuel charging, providing several hours of playback with just a 5-10 minute charge.
Many Beats models like Beats Fit Pro and Powerbeats Pro are sweat and water-resistant with IPX4 rating, making them suitable for workouts. However, they are not fully waterproof and should not be submerged in water.
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I have a pair of Beats PowerBeats Pro ear buds which do provide good sound isolation and acceptable audio quality. Recently I contacted Beats support because I needed replacement ear tips because the original ones were wearing out. After a chat session which took way longer than it should I was quoted $9.95 for one silicon replacement ear tip. Not a pair and not a set of three different size pairs. Nope, just one and I could buy a set of 4 different size pair on Amazon for $7.95. I then realized that not only does Beats not want to sell you replacement anything. They basically discourage it with high prices. Much like anything today, Beats would rather sell me a new pair of Beats ear buds. I am no save the planet sort of guy, but I certainly believe it does not help the planet to encourage people to toss products simply based of the ideal that even the most basic repairs should be discouraged and to incentivize consumers to just buy a new product. This also goes back to Apple's own products as well which now owns Beats. Many Apple products are hardly made to be repaired easily or cheaply. When you claim to sell premium products like from Beats or Apple. You should expect buyers of these products would like to use them for a respectable amount of time. With that provide, good after sale support of wearable items to continue to use a product longer. Sadly, products of all types have become throwaway items that tend to discourage making any attempt to fix them.
My son has had 7 pairs of Beats over 9 years. The in ear wireless and wired buds still work after 2 years plus as do the wireless solos. But the noise cancelling studio 3s, which are by far the most expensive, break quite easily where the headphones fold in between usage. He has broken 2 pairs so far ( he is a pro musician and uses them in a studio). His Bose headphones have worked continuously for 5 years plus and were cheaper than the Beats and the sound quality is fantastic. I’m just leaving this review so that people who are trying to save up hundreds of pounds for Beats Studio 3s think carefully.
I liked the Powerbeats Pro 2 I purchased but it wasn’t long before the left ear piece stopped charging, connection issues with phone etc. On top of this the support was poor to non existent. Won’t be buying Beats products in the future.
Beats Studio Buds true wireless in-ear høretelefoner falder ud hele tiden, og er ikke ergonomiske. Jeg købte et sæt Beats Studio Buds true wireless in-ear høretelefoner, og jeg må sige at jeg fortryder købet. Lyden er ok, men JBL's ear buds er lige så gode i lyd, og sidder meget mere sikkert fast. De falder ud uanset hvilken størrelse buds jeg har i. Jeg kan sidde bom stille og de falder ud alligevel. Jeg kan slet ikke løbe med dem - som det ellers var meningen, at de skulle bruges til... Ikke pengene værd desværre...
Authentic Beats products are available through the official Beats website, Apple stores, authorized retailers like Best Buy and Target, and major online platforms. Always purchase from authorized dealers to ensure authenticity and warranty coverage.
Yes, Beats headphones support voice assistants including Siri, Google Assistant, and Amazon Alexa. The specific voice assistant available depends on your connected device and model of Beats headphones.
To reset most Beats headphones, hold down the power button and volume down button simultaneously for 10 seconds until the LED indicator flashes. For specific models, check the user manual as reset procedures may vary slightly.
Beats Electronics is a consumer electronics company that designs and manufactures audio products, primarily headphones, earphones, and speakers. The company was founded in 2006 and is known for its focus on bass-heavy sound profiles and stylish designs targeted at music enthusiasts and younger consumers. Beats was acquired by Apple Inc. in 2014 and continues to operate as a subsidiary brand within Apple's product ecosystem.
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