Big Fish Audio is a leading provider of high-quality audio loops, drum loops, sample packs, royalty-free loops, DSP plugins, and virtual instruments. Catering to musicians, producers, and audio professionals, the company offers a diverse range of products designed to enhance music production across various genres. With a focus on delivering innovative sound resources, Big Fish Audio distributes an extensive selection of loops and virtual instruments sourced from artists and creators around the globe. The company's offerings include specialized collections such as the Jay Dilla Loops Collection and the Industrial-Electro Metal Sample Pack, which provide unique sounds for both creative and commercial use. Customers can access these resources through the Big Fish Audio website, where they can find seasonal sales and new product releases, making it a valuable platform for anyone looking to expand their sound library or enhance their music production toolkit.
Big Fish Audio receives mixed feedback from its customers, with a significant portion expressing dissatisfaction. While some reviewers praise the company for its superb customer service and quality music products, many others report serious issues, particularly with refunds and product satisfaction.
Common complaints include difficulties with download links and a lack of responsiveness, leading to frustration over delayed access to purchased items. Additionally, customers express disappointment with the return policy, noting that refund requests are often denied or met with limited options. Despite a few positive experiences, the overall sentiment leans heavily negative, with many feeling that the product quality does not meet expectations. Overall, Big Fish Audio struggles with customer satisfaction, particularly regarding refunds and product performance.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Low volume · weighted down | 2.3 | 7 | 100% | ● Not enough data |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Apr 25 | 2.0 | 1 |
| May 25 | — | 0 |
| Jun 25 | — | 0 |
| Jul 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 7 most recent reviews.
“When I asked for a refund, Fish Audio informed me that no refund is possible”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Musical Instruments.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
 | 2.3 out of 5 (poor) | 67 out of 100 | — | 7 |
| 5.0 out of 5 (good) | 100 out of 100 | — | 25 | |
| 4.7 out of 5 (good) | 100 out of 100 | −3% | 551 | |
| 4.4 out of 5 (good) | 100 out of 100 | — | 272 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 25 |
Bottom line: Big Fish Audio is #5 of 5 on overall rating in this group.
7 reviews of Big Fish Audio. Filter by what matters to you.
I subscribed to Fish Audio for voice cloning and video production for YouTube. Although the voice over facility is quite good, I decided to cancel my subscription as the app does not include video production. When I asked for a refund, Fish Audio informed me that no refund is possible. The very least I expect a cool off period when purchasing a product. This is the law in EU as far as I know.
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Big Fish Audio is a leading provider of high-quality audio loops, drum loops, sample packs, royalty-free loops, DSP plugins, and virtual instruments. Catering to musicians, producers, and audio professionals, the company offers a diverse range of products designed to enhance music production across various genres. With a focus on delivering innovative sound resources, Big Fish Audio distributes an extensive selection of loops and virtual instruments sourced from artists and creators around the globe. The company's offerings include specialized collections such as the Jay Dilla Loops Collection and the Industrial-Electro Metal Sample Pack, which provide unique sounds for both creative and commercial use. Customers can access these resources through the Big Fish Audio website, where they can find seasonal sales and new product releases, making it a valuable platform for anyone looking to expand their sound library or enhance their music production toolkit.
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