1st class service
Best delivery company I have ever come across. Kept me informed with an option to get in touch with the delivery crew if need. 1st class service

BJS Home Delivery is a logistics company specializing in providing home delivery services for a variety of products, including furniture, electronics, and gym equipment. The company offers flexible delivery options, accommodating requests for one-man, two-man, and three-man teams, as well as additional services such as unpacking, assembly, recycling, and packaging disposal. Targeting both individual consumers and businesses, BJS Home Delivery aims to streamline the delivery process, ensuring that items reach their destinations efficiently and safely. Customers can obtain quotes and discuss their specific delivery requirements through the company's website or by contacting their customer service team directly. With a focus on customer satisfaction, BJS Home Delivery seeks to meet the diverse needs of its clientele in the home delivery sector.
BJS Home Delivery receives high praise for its exceptional service, with many reviewers highlighting the timely and efficient delivery process. Customers appreciate the great communication, noting that delivery personnel are polite, helpful, and careful with items.
Several reviews commend the company for keeping customers informed and providing timely updates, which enhances the overall experience. However, there are critical concerns regarding instances of rushed deliveries, where items were improperly handled or incorrect items were delivered, leading to frustration. Some consumers also mention a lack of helpfulness from staff when issues arise. Despite these criticisms, the majority of feedback reflects a strong satisfaction with the service provided. Overall, BJS Home Delivery is viewed positively, with many customers eager to recommend it.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
Why sources differ: Sources agree: every scored source rates this company within 0.0 of the others.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Google Maps listing | 4.5 | 25,390 |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 25 | 4.1 | 58 |
| Jul 25 | 4.5 | 1415 |
| Aug 25 | 4.6 | 526 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Best delivery company I have ever come across”
“They were rushing and basically dumped my new bed and matress into the hallways and it turned out they'd delivered th...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
| Company | Overall | Legit | Delivery | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.7 out of 5 (good) | 4.5 out of 5 (good) | — | 27,389 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.9 out of 5 (good) | 3.9 out of 5 (good) | — | 1,000 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | 4.5 out of 5 (good) | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 3.0 out of 5 (fair) | 4.4 out of 5 (good) | — | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 4.8 out of 5 (good) | — | — | 1,000 |
Bottom line: BJS Home Delivery is #3 of 5 on overall rating in this group.
1,999 reviews of BJS Home Delivery. Filter by what matters to you.
Over a year ago
Best delivery company I have ever come across. Kept me informed with an option to get in touch with the delivery crew if need. 1st class service
Over a year ago
They were rushing and basically dumped my new bed and matress into the hallways and it turned out they'd delivered the wrong items and had to come back to replace with the correct items.
Over a year ago
Was not very helpful, but when I said I would refuse delivery the attitude changed
Over a year ago
Amazing service. Great communication, I live in on a new development and have had issues with drivers not finding my house. BJS not only called me on the morning to double check the street address, th... See more
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
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| ● Not assessed |
Trustpilot Imported Trustpilot reviews | 4.5 | 1,999 | 7% | ● Medium |
Best delivery company I have ever come across. Kept me informed with an option to get in touch with the delivery crew if need. 1st class service
They were rushing and basically dumped my new bed and matress into the hallways and it turned out they'd delivered the wrong items and had to come back to replace with the correct items.
Was not very helpful, but when I said I would refuse delivery the attitude changed
Amazing service. Great communication, I live in on a new development and have had issues with drivers not finding my house. BJS not only called me on the morning to double check the street address, they came within an hour of the time slot. Very professional and friendly. Would definitely recommend.
Kept well up to date at every stage . Delivery driver was very good helpful , polite & informative , all in all will definitely be ordering again 😀
The delivery guys today were amazing. They called when they were supposed to, they were very polite and took care with my delivery. I don’t live in a particularly accessible place and nothing was a problem for them. It was a refreshing change to be honest.
Excellent service from purchase to delivery highly recommended
Rang me half an hour before arrival & arrived on time. Packages in within a matter of minutes.
From the moment I rang to enquire about a bathroom unit until delivery the service was excellent. There were numerous phone calls from me for additional requirements and Michael helped me all the way through. Delivery was perfect, on time and everything was very well packed. Many thanks.
Absolutely first class delivery!!! My order arrived very quickly, I was given 30 minutes notice as promised and the delivery arrived at the right address within the time slot provided which is a very nice change to some other deliveries I’ve experienced recently! The delivery chaps were magnificent- so hard working, friendly and conscientious- really impressive service I highly recommend
Excellent company with one of the best delivery websites (and customer liaison) that I have seen. Prompt, on time, helpful and polite Well done - why can’t all device companies be like this!
Both the delivery men were extremely polite and careful when delivering the bed.
My brother Jason Barker ordered some furniture. The original delivery day (which Jason had taken time off work for) didn’t happen. Unfortunately the new delivery slot he was given clashed with him going on holiday. I was happy to wait in for the items. However due to a recent breast cancer surgery I am unable to lift. The 2 men who delivered the furniture went above and beyond to carry all the items up to my brothers flat. If he had been in, Jason would have carried them. So the delivery men didn’t have to. With Jason not able to be here, they completely understood and carried all the boxes up 3 floors of stairs. They were friendly, chatty and kind. I felt incredibly comfortable asking for their help and so pleased with the service they provided. I will highly recommend the company. I cannot remember their names unfortunately but thank you so much.
Great! Friendly guys, careful with the item and respected the home. Good communication too about delivery time
Smooth trouble free service - The website was easy to navigate and order exactly what I wanted, with everything delivered when I need it.
Very good and quite delivery
Very pleasant and respectful young men. On time, no damage, thank you very much
That’s probably the best/ easiest delivery I’ve ever had. The guys bought it straight into the room I needed it in. There was so much communication and allowed me to choose when I wanted it delivered. Then gave me a 3 hour slot. Great overall
BJS Home Delivery is a logistics company specializing in providing home delivery services for a variety of products, including furniture, electronics, and gym equipment. The company offers flexible delivery options, accommodating requests for one-man, two-man, and three-man teams, as well as additional services such as unpacking, assembly, recycling, and packaging disposal. Targeting both individual consumers and businesses, BJS Home Delivery aims to streamline the delivery process, ensuring that items reach their destinations efficiently and safely. Customers can obtain quotes and discuss their specific delivery requirements through the company's website or by contacting their customer service team directly. With a focus on customer satisfaction, BJS Home Delivery seeks to meet the diverse needs of its clientele in the home delivery sector.
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