RTC Transport A/S is a leading company in Denmark specializing in service logistics for end customers. The company focuses on providing value-added services that go beyond simple delivery, catering to the needs of both retail and online shoppers. Their core offerings include furniture assembly, installation of white goods, and setup of electronic devices, ensuring that products are ready for immediate use upon delivery.
The target market for RTC Transport A/S includes retailers and e-commerce businesses looking to enhance their customer experience through comprehensive delivery services. With a commitment to customer satisfaction, the company allows customers to specify a delivery time window and provides a courtesy call approximately 30 minutes prior to arrival. This approach aims to improve the overall purchasing experience, making RTC Transport A/S a trusted partner in the logistics and service industry in Denmark.
RTC Transport A/S has a positive customer experience.
RTC Transport A/S receives high praise for its exceptional service and efficient delivery, with many customers highlighting the friendliness and professionalism of the chauffeurs. Reviewers frequently mention the timely arrival of their products, often receiving updates about delivery schedules, which enhances the overall experience.
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The company is commended for its effective handling of installations, with several customers noting the skill and helpfulness of the staff. However, a small number of reviews express dissatisfaction, citing instances of poor service where installations were left incomplete or issues were not adequately addressed. Despite these criticisms, the overwhelming sentiment remains positive, with a significant majority appreciating the quality of service and timely delivery. Overall, RTC Transport A/S is viewed favorably by its customers.
1,000 customer reviewsLatest review over a year ago
Where the score comes from
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.6
1,000
100%
+0.1
● Low
4.6 / 5 overall
=
1,000 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
4.7▲ 0.1
12-month avg
4.6
All-time
4.6
Category avg
4.2
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Dec 24
4.6
61
Jan 25
4.6
229
Feb 25
4.5
218
Mar 25
4.6
183
Apr 25
4.7
117
May 25
4.8
108
Jun 25
4.6
52
Jul 25
4.4
32
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 455 positive reviews
Customer service29%
133 mentions
Delivery1%
6 mentions
Professionalism1%
5 mentions
Fast & efficient0%
2 mentions
“Super service og dygtig og venlig montør”
On “Customer service” · Jul 18, 2025
Top complaintsof 38 negative reviews
Customer service16%
6 mentions
Installation11%
4 mentions
“Rigtig dårlig service, hvor begge medarbejdere fra RTC valgte at gå uden at gennemføre installationerne”
On “Customer service” · Jul 17, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
Overall rating and review count for this company and similar companies
Fik mine hvidevarer inden for den aftalet tid.
Blev kontaktet ca. 30-45 min før ankomst.
En ekstra gang inden for få minutter da han ikke lige kunne finde vejen på sin GPS( det er en helt ny vej).
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Fik mine hvidevarer inden for den aftalet tid.
Blev kontaktet ca. 30-45 min før ankomst.
En ekstra gang inden for få minutter da han ikke lige kunne finde vejen på sin GPS( det er en helt ny vej).
Men ingen problemer og super flink og servicemindet chauffør.
Rigtig dårlig service, hvor begge medarbejdere fra RTC valgte at gå uden at gennemføre installationerne. Påskuddet var, at min ballofix ikke virkede. Det gjorde den, og det gør den. Oplevelsen var helt uacceptabel.
2 personer leverede 2 stole Amager. Jeg har aldrig før mødt så fin service. De leverede ikke bare mine møbler og gik, de tjekkede om alt var i orden, det viste så sig at det var det ikke, de noterede fejlene og tog billeder og sendte det videre til forhandleren. Resultat den ene stol bliver skiftet, hvilket gjorde det meget nemmere for os. ( det er meget dyre stole ) Stort tak Jens og Susanne Riel
Super god service.
Fik besked dagen før med et tidsinterval på 4 timer og blev så ringet op på dagen med besked om levering i løbet af 3 kvarter.
Tiden blev overholdt, og mit produkt blev leveret af en super sød og hjælpsom chauffør.
RTC Transport A/S is a leading company in Denmark specializing in service logistics for end customers. The company focuses on providing value-added services that go beyond simple delivery, catering to the needs of both retail and online shoppers. Their core offerings include furniture assembly, installation of white goods, and setup of electronic devices, ensuring that products are ready for immediate use upon delivery.
The target market for RTC Transport A/S includes retailers and e-commerce businesses looking to enhance their customer experience through comprehensive delivery services. With a commitment to customer satisfaction, the company allows customers to specify a delivery time window and provides a courtesy call approximately 30 minutes prior to arrival. This approach aims to improve the overall purchasing experience, making RTC Transport A/S a trusted partner in the logistics and service industry in Denmark.