Très bien
Très bien. Bonne emballage

ThePackengers is a digital platform specializing in the packaging and transportation of fragile items and works of art. It offers users instant quotes for packaging and shipping services, allowing them to book and pay online effortlessly. This service is designed to cater to a diverse clientele, including individuals, collectors, e-commerce businesses, auction houses, and art galleries, all seeking reliable logistics solutions for delicate items. The company provides an integrated logistics solution that simplifies the entire process from quotation to tracking for national and international shipments. By optimizing the packaging and transport experience, ThePackengers enhances customer satisfaction for both sellers and buyers of fragile goods. With a focus on ease of use and real-time tracking, ThePackengers aims to streamline the logistics process for its users.
ThePackengers receives high praise for its excellent packaging and reliable service, with many reviewers highlighting the quality of the emballage and the overall efficiency of the delivery process. Customers frequently mention that their items arrive in perfect condition, showcasing the company's attention to detail.
However, there are notable complaints regarding delivery issues, particularly with certain carriers like CHRONOPOST, which have led to missed deliveries and damaged items. Some consumers also report that packages occasionally arrive without complete address details, causing delays. Despite these concerns, the majority of feedback reflects satisfaction with the service, emphasizing the speed and care taken in packaging. Overall, ThePackengers maintains a strong positive reputation among its users.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.4 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| May 25 | 4.4 | 277 |
| Jun 25 | 4.4 | 371 |
| Jul 25 | 4.4 | 352 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Excellent service and communication”
“The shipment never reached me, the counterpart who suppose to deliver the package quoting reasons to scrap the shipme...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
| Company | Overall | Legit | Service | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.1 out of 5 (good) | 4.4 out of 5 (good) | — | 1,000 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,999 | |
| 3.4 out of 5 (fair) | 100 out of 100 | 1.9 out of 5 (poor) | — | — | — | 1,000 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 3.0 out of 5 (fair) | — | — | 1,000 |
Bottom line: ThePackengers is #3 of 5 on overall rating in this group. On delivery, BJS Home Delivery scores higher (4.6 vs 4.1).
1,000 reviews of ThePackengers. Filter by what matters to you.
Over a year ago
Facile d’utilisation, un peu chère mais les prestations suivent , o top .
Over a year ago
Objets très bien emballés. Livraison parfaite
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Très bien. Bonne emballage
Merci d'éviter CHRONOPOST à l'avenir car le livreur ne s'est pas présenté devant le domicile (du monde était bien présent) et a préféré déposer le colis en point relais. Le carton d'emballage a été endommagé durant le transport mais heureusement que l'emballage était au top, aucun objet cassé.
Facile d’utilisation, un peu chère mais les prestations suivent , o top .
Objets très bien emballés. Livraison parfaite
Ein Teil der Ware wurde am Donnerstag und der zweite Teil am Freitag geliefert und konnte erst am darauffolgenden Werktag am Montag ausgepackt werden. Da beim Transport ein Schubladengriff verloren ging, konnte ich den Schaden nicht mehr melden, da bereits 72 Stunden vergangen sind und es digital nicht mehr möglich war eine Schadensmeldung abzugeben.
Comme toujours une expérience parfaite.
Conditionnement parfait et réalisé avec soin .
L’envoie est bien arrivé et en bon état, ce qui est le principal. Mais, malgré le fait que j’avais donné au Packengers une adresse complète, le colis est arrivé SANS le numéro de l’appartement. Heureusement j’étais là et le livreur a pu me localiser. Aussi, FedEx avait dit que le colis allait arriver jeudi. Puis ils avaient dit que le colis allait arriver vendredi entre 10:00-14:00. Finalement le colis est arrivé à 15:15. En tout, un service moyen pour le prix
le delai etait un peu long , mais cela valait la peine. L'emballage est tres propre et bien realisé
Rapidité et efficacité
Parfaitement emballé, rapide
remarquable paquet aucune erraflure sur les livres et livraison arrivée à la date prévue
Respect du planning Emballage sur Envoi rapide
Pour Cristian Merci pour cet envoi Tout est parfait
The shipment never reached me, the counterpart who suppose to deliver the package quoting reasons to scrap the shipment rather helping to clear to customer. This is absurd and I would never prefer your shipment or FedEx who is your carrier. Fully disappointed
Emballage parfait suivi en temps réel
At any time there was a good Information and the oil painting I bought in an auction was very well delivered and packed by Kamelya. Thank you so much!
Après envois de plusieurs mels annonçant son arrivée avant 11 heures, le livreur Colissimo s'est présenté en début d'après-midi et annoncé à ma salariée qu'il avait oublié le colis ! J'ai ensuite reçu un mel m'informant que le colis n'avait pu être livré et il a fallu que je choisisse un point relais pour aller chercher le colis. Inadmissible !
ThePackengers is a digital platform specializing in the packaging and transportation of fragile items and works of art. It offers users instant quotes for packaging and shipping services, allowing them to book and pay online effortlessly. This service is designed to cater to a diverse clientele, including individuals, collectors, e-commerce businesses, auction houses, and art galleries, all seeking reliable logistics solutions for delicate items. The company provides an integrated logistics solution that simplifies the entire process from quotation to tracking for national and international shipments. By optimizing the packaging and transport experience, ThePackengers enhances customer satisfaction for both sellers and buyers of fragile goods. With a focus on ease of use and real-time tracking, ThePackengers aims to streamline the logistics process for its users.
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