DB Schenker Sverige is a leading provider of global logistics solutions and supply chain management services. The company specializes in offering a wide range of transport and logistics services, including land transportation, contract logistics, and digital solutions tailored to meet the specific needs of various industries. With a focus on innovation and sustainability, DB Schenker Sverige is committed to providing efficient and effective logistics solutions that enhance operational performance for its clients. The company serves a diverse clientele, including both corporate and private customers, ensuring that they can facilitate shipments and manage logistics efficiently. By leveraging advanced technology and industry expertise, DB Schenker Sverige aims to support businesses in optimizing their supply chain operations while maintaining a commitment to environmental responsibility.
DB Schenker Sverige receives a mix of feedback from customers, with a notable 77% expressing positive experiences. Many reviewers highlight the quick and smooth delivery process, praising the friendly and helpful attitude of the drivers.
Instances of timely home deliveries and excellent customer service contribute to a favorable impression. However, there are significant complaints regarding delays, with some packages arriving late or not at all, leading to frustration among consumers. Several customers report having to retrieve their packages themselves after prolonged waiting periods, which detracts from the overall experience. While many appreciate the service quality and efficiency, the recurring issues with delivery reliability cannot be overlooked. Overall, DB Schenker Sverige is seen positively, but improvements in delivery consistency are needed.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.1 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| May 25 | 4.1 | 221 |
| Jun 25 | 4.1 | 497 |
| Jul 25 | 4.2 | 282 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Mycket nöjd superfin service”
“Avtalade tider hålls inte, man försöker få en att hämta det själv”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
| Company | Overall | Legit | Service | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|
 | 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 2.5 out of 5 (poor) | — | 1,000 |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,999 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 3.0 out of 5 (fair) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | — | 1,000 |
Bottom line: DB Schenker Sverige is #5 of 5 on overall rating in this group. On delivery, BJS Home Delivery scores higher (4.6 vs 2.5).
1,000 reviews of DB Schenker Sverige. Filter by what matters to you.
Over a year ago
Väldigt smidig och bekymmersfri hemleverans. Lokala distributören ringer på morgonen för att avisera leverans mellan 12-15. Jag väljer leverans utan kvittens då jag inte är hemma under det tidsspann... See more
Over a year ago
Brukar fungera bra om man jämför med tex DHL.
Quick answers to the questions people ask most.
DB Schenker Sverige provides comprehensive logistics and transportation services including land transport, air and ocean freight, contract logistics, and supply chain management. They serve both domestic Swedish markets and international shipping needs. Their services cover everything from small parcel delivery to complex industrial logistics solutions.
You can track your shipment online through the DB Schenker website using your tracking number or reference number. The tracking system provides real-time updates on your shipment's location and delivery status. You can also contact customer service for tracking assistance if needed.
Customer service hours may vary by location and service type. For specific operating hours and contact information, it's best to check the DB Schenker Sverige website or contact your local branch directly. Many locations offer extended hours to accommodate business needs.
You can contact DB Schenker Sverige through their website contact form, by phone, or by visiting a local branch office. Contact information including phone numbers and addresses for specific locations can be found on their official website. They typically offer support in Swedish and English.
Yes, DB Schenker Sverige provides international shipping services to destinations worldwide. They offer various international transport options including air freight, ocean freight, and land transport to European destinations. Their global network enables comprehensive international logistics solutions.
International shipments typically require commercial invoices, packing lists, and may need additional documentation depending on the destination and goods type. Specific requirements vary by country and product category. DB Schenker can provide guidance on required documentation for your specific shipment.
You can request a shipping quote through the DB Schenker Sverige website, by contacting customer service, or by speaking with a local representative. To provide an accurate quote, they'll need information about your shipment including dimensions, weight, origin, destination, and service requirements.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Väldigt smidig och bekymmersfri hemleverans. Lokala distributören ringer på morgonen för att avisera leverans mellan 12-15. Jag väljer leverans utan kvittens då jag inte är hemma under det tidsspannet. När jag senare kommer hem står leveransen på pall på min uppfart, väl inkörd och inte i vägen någonstans. Klockren och kundfokuserad leverans, helnöjd.
Mycket nöjd superfin service.Kunde inte vara hemma p.g.a ett akut besök på Södersjukhuset. När jag kom hem stod kartongen utanför dörren med varorna i. Så ett stort tack för det ni gjorde 👍👏👏👏🤠🌹/ Stefan Halvarsson.
Brukar fungera bra om man jämför med tex DHL.
Rent bedrövligt detta frakt bolag, fick återigen åka till min granne 2km för att hämta paketet, 42kilo 1.8 m långt, de kan bara köra på GPS det har gått så långt att jag struntar i utkörning hämta på terminalen själv, det är enklare än sitta hemma vänta på något som aldrig dyker upp, rekord var 5 utkörning av samma paket fick även hämta det på terminalen. Janne
Bedrövligt, väntar på leverans från terminalen hem i över 2 veckor: varje dag sa dom att imorgon kommer paketet men dom skickade aldrig ut de så fick hämta de själv 😂
Supertrevlig chaufför, som dessutom orkade skämta i värmen. Tack.
Ett väldigt trevligt bemötande, och välvilligt inställd till att hjälpa mig!...
Jag har läst många negativa recensioner men min upplevelse var superpositiv: Jag anlände, laddade ner mitt nummer från QR-koden och de ringde mig efter 5 minuter och gav mig mitt paket! Klockan var 8 på morgonen så jag var bland de första. Utmärkt service
Lämnar in ett paket hos ombud på söndag eftermiddag. På onsdag har fortfarande inget hänt utan paketet står fortfarande bara kvar som att det är inlämnat av mig i Stockholm trots att det inte var där det lämnades in. Senare på kvällen uppdateras informationen till att det har lämnat Stockholm. På fredagen så finns fortfarande ingen ny uppdatering på vad som händer med paketet. 6 dagar varav 5 arbetsdagar och paketet är fortfarande inte framme vid slutdestinationen som ligger ca 6 mil från där det lämnades in. Spårningsinformationen är riktigt dålig då det inte står exakt var paketet jar lämnats in eller befinner sig. Endast Stockholm står som aktuell ort på de få uppdateringar som kommit. Skandalöst dåligt!
Smidigt och bra. Lite synd att jag var tvungen att vara på plats 7-17 för att kvittera leveransen, som plötsligt bara stod utanför utan kvittens.
Pålitliga leveranser och super bra kundtjänst. Har alltid fått väldigt bra hjälp!
Beräknad ankomstid? Konkurrenterna visar en uppskattad tid, och man kan med gps se bilens position.
Super snabb leverans kom jätte bra i själva lådan :) så det blir ⭐️⭐️⭐️⭐️⭐️för det schyssta levereransen
Dino var fantastisk i bemötandet och LÖSTE 2 olika PROBLEM
DB Schenker has established procedures for handling claims related to damaged or lost shipments. Claims should be reported promptly with proper documentation and evidence. Specific terms and conditions regarding liability and claims procedures can be found in their standard terms of service.
Yes, DB Schenker Sverige provides warehousing and contract logistics services including storage, inventory management, and distribution solutions. They operate multiple warehouse facilities across Sweden to serve various industries and customer needs. These services can be customized based on specific business requirements.
Yes, DB Schenker Sverige offers pickup services for shipments. You can schedule pickups through their website, customer service, or local branch offices. Pickup availability and scheduling options may vary depending on your location and service requirements.
DB Schenker Sverige serves a wide range of industries including automotive, healthcare, retail, manufacturing, and technology sectors. They provide specialized logistics solutions tailored to the unique requirements of different industries. Their expertise covers both B2B and B2C logistics needs across various market segments.
Yes, there are restrictions on shipping certain items including hazardous materials, prohibited goods, and items restricted by international regulations. Specific restrictions depend on the destination, transport mode, and local regulations. It's important to check with DB Schenker about any restrictions that may apply to your shipment.
DB Schenker Sverige is a leading provider of global logistics solutions and supply chain management services. The company specializes in offering a wide range of transport and logistics services, including land transportation, contract logistics, and digital solutions tailored to meet the specific needs of various industries. With a focus on innovation and sustainability, DB Schenker Sverige is committed to providing efficient and effective logistics solutions that enhance operational performance for its clients. The company serves a diverse clientele, including both corporate and private customers, ensuring that they can facilitate shipments and manage logistics efficiently. By leveraging advanced technology and industry expertise, DB Schenker Sverige aims to support businesses in optimizing their supply chain operations while maintaining a commitment to environmental responsibility.
This profile hasn't been claimed by the business owner.
