Blackacre Chartered Surveyors & Valuers is an independent firm based in London and Sussex, specializing in a wide range of consultancy services for both commercial and residential properties. The company is regulated by the Royal Institution of Chartered Surveyors, ensuring adherence to professional standards and ethics. Their services encompass building surveying, valuation, and measurement, providing critical advice on issues such as technical due diligence, rights of light, and defects management.
The target clientele of Blackacre includes property developers, investors, homeowners, and businesses seeking expert guidance in property-related matters. With a focus on delivering high-quality consultancy, the firm also offers specialized services such as drone surveys, party wall agreements, and independent monitoring. By addressing the diverse needs of their customers, Blackacre aims to facilitate informed decision-making in property management and development.
Blackacre Chartered Surveyors & Valuers has a positive customer experience.
Blackacre Chartered Surveyors & Valuers consistently receives high praise from customers, achieving a perfect 5.0 rating across all reviews. Reviewers highlight the professionalism and clarity of the service, particularly commending staff members like Ben and Simon for their responsiveness and helpful advice.
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Many customers appreciate the prompt delivery of valuation reports, often completed in under two weeks, which adds to the overall satisfaction. The company is noted for making complex processes straightforward and stress-free, especially for first-time buyers. Clients feel well-informed and supported throughout their transactions, with a strong emphasis on transparency and respect. Overall, Blackacre is highly recommended for its excellent service and professionalism, reflecting a sentiment of complete customer satisfaction.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
5.0
47
100%
● Low
5.0 / 5 overall
=
47 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Oct 2024.
Last 3 months
5.0
12-month avg
5.0
All-time
5.0
Category avg
4.4
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Jan 24
5.0
1
Feb 24
—
0
Mar 24
—
0
Apr 24
—
0
May 24
5.0
2
Jun 24
5.0
1
Jul 24
5.0
2
Aug 24
5.0
1
Sep 24
5.0
2
Oct 24
5.0
2
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 47 most recent reviews.
Top praiseof 47 positive reviews
Customer service38%
18 mentions
Fast & efficient34%
16 mentions
Professionalism26%
12 mentions
Helpful support17%
8 mentions
“I chose this firm randomly on line, compared their charges and scope of work”
On “Customer service” · Oct 18, 2024
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Construction Services.
Overall rating and review count for this company and similar companies
Company
Overall
Legit
Service
Trend
Reviews
Blackacre Chartered Surveyors & ValuersThis company
I cannot speak too highly of the company, and of Ben in particular. In all transactions there has been professionalism, clarity , honesty and reliability. So good to have found an expert surveyo... See more
I chose this firm randomly on line, compared their charges and scope of work. Following a couple of phone conversations I was happy to engage them for a valuation report and was very pleased with thei... See more
Simon from Blackacre provided excellent service. It took less than two weeks between the initial instruction and the delivery of the valuation report on my property. The report was thorough and very w... See more
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I cannot speak too highly of the company, and of Ben in particular. In all transactions there has been professionalism, clarity , honesty and reliability. So good to have found an expert surveyor who has answered all questions with no fudging, fobbing off or hedging of bets behind referrals for pricey second opinions. I feel very confident in recommending Blackacre . I only wish we had known about them sooner.
I chose this firm randomly on line, compared their charges and scope of work. Following a couple of phone conversations I was happy to engage them for a valuation report and was very pleased with their service and advice after they had completed their report.
Simon from Blackacre provided excellent service. It took less than two weeks between the initial instruction and the delivery of the valuation report on my property. The report was thorough and very well put together and Simon provided additional support over phone and email, always replying without delay throughout the process.
Ben Salvage was recommended for our house purchase survey. Completed a Level 3 survey, with no fuss or issues. The report was prompt, clear and comprehensive in content, without jargon or waffle. The report was easy to read and understand, a good reference for future works once we are in the property.
Outstanding and really good people to work with fully informed and understanding of the situation and the my property Could not recommend high enough a five star seervice by really swell people
As first-time buyers we didn’t have a clue what we were doing and had lots of questions. Due to the age of the property we needed a comprehensive survey done and to go into the purchase with open eyes. Ben provided a thorough report with lots of comments, photos and recommendations which was exactly what we needed. A follow up call with Ben reassured us and clarified any remaining concerns we had. We would recommend for anyone based in Sussex.
You don’t often plan to need a Right to Light surveyor, so when you do it’s can be quite stressful, so feeing you are in calm, capable, knowledgeable hands is critical. Ben is all this and also brilliant. He helped us with a Right to light claim and was really proactive giving fantastic advice and solicitor options.
When we redesigned he also had a look at it for us to make sure there would be no further problems.
We highly recommend Ben and Blackacre for any RoL issues you may have or think you might have.
Very straightforward, made the complex valuation of our family home easy.
Transparent, informative and respectful.
Simon and Ben both very professional.
Highly recommended.
The help and advice with the survey was excellent. In addition, they made every effort to fully understand my requirements. I intend to use them for all my future work and have no reservations in recommending them.
Very professional from start to finish. Excellent local and commercial knowledge. Instructed for probate valuations of commercial and residential property.
We couldn't recommend Blackacre highly enough! Simon went above and beyond for us, explaining the ins and outs of leasehold/freehold valuations, as well as the complications thereof and the jargon being used. He was very collaborative and open to our suggestions. We strongly recommend Blackacre to prospective clients and will certainly use the business' services in the future.
Blackacre Chartered Surveyors & Valuers is an independent firm based in London and Sussex, specializing in a wide range of consultancy services for both commercial and residential properties. The company is regulated by the Royal Institution of Chartered Surveyors, ensuring adherence to professional standards and ethics. Their services encompass building surveying, valuation, and measurement, providing critical advice on issues such as technical due diligence, rights of light, and defects management.
The target clientele of Blackacre includes property developers, investors, homeowners, and businesses seeking expert guidance in property-related matters. With a focus on delivering high-quality consultancy, the firm also offers specialized services such as drone surveys, party wall agreements, and independent monitoring. By addressing the diverse needs of their customers, Blackacre aims to facilitate informed decision-making in property management and development.