Service is good but waiting times are…
Service is good but waiting times are long so be prepared

BLS International Services Ltd. is a global leader in visa and passport outsourcing, providing a range of services designed to facilitate visa processing, consultancy, and consular services. The company caters to individuals, governments, and diplomatic missions, ensuring efficient and reliable processing of visa applications and related services. With a focus on technology-enabled solutions, BLS International streamlines the visa application process for various countries, enhancing user experience and operational efficiency. The company serves a diverse clientele, including embassies, consulates, and applicants from multiple regions worldwide. Their offerings encompass eVisa assistance, passport services, attestation services, and comprehensive support for government agencies in managing visa outsourcing operations. By leveraging their global expertise, BLS International aims to simplify the complexities of international travel documentation for users across different sectors.
BLS International Services Ltd. receives overwhelmingly positive feedback from customers, highlighting the exceptional service and professionalism of its staff, particularly individuals like Alhanouf Alesia and Sumandeep Kaur. Reviewers frequently mention the quick and smooth processing of applications, with many expressing gratitude for the helpfulness and knowledge of the employees.
The experience at various branches, including Jeddah and Surrey, is often described as pleasant and efficient, contributing to a high level of customer satisfaction. However, some complaints arise regarding the time taken for certain processes and occasional issues with staff interactions. Despite these minor criticisms, the overall sentiment remains highly favorable, with many customers appreciating the quality of service provided.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 1,121 | 100% | -0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2025.
| Month | Average | Reviews |
|---|---|---|
| Feb 25 | 4.8 | 151 |
| Mar 25 | 4.6 | 161 |
| Apr 25 | 4.6 | 196 |
| May 25 | 4.8 | 232 |
| Jun 25 | 4.7 | 132 |
| Jul 25 | 4.6 | 179 |
| Aug 25 | 4.2 | 69 |
| Sep 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Thanks alhanouf for you kind support and amazing service really appreciated”
“Awful service, avoid avoid”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Immigration Services.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 1.8 out of 5 (poor) | 1.7 out of 5 (poor) | −1% | 1,121 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | 5.0 out of 5 (good) | — | 59 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.6 out of 5 (good) | — | — | 1,078 | |
| 4.4 out of 5 (good) | 100 out of 100 | 3.8 out of 5 (good) | 4.1 out of 5 (good) | — | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | — | −14% | 1,000 |
Bottom line: BLS International Services Ltd. is #3 of 5 on overall rating in this group. On value, Dunia Tourism scores higher (5.0 vs 1.7).
500 reviews of BLS International Services Ltd.. Filter by what matters to you.
Service is good but waiting times are long so be prepared
My appointment was at 11:45 in primum lounge my turn came at 12:15 and the procedure was very slow, so we had to face a lot of difficulties.
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Tuve que desplazarme a Madrid desde Valencia para realizar el trámite del visado ya que no me daba suficiente confianza mandar mi pasaporte por internet, ni estaba suficiente bien explicado. Me surgieron un par de problemas pero la chica que me atendió me ayudó muy bien, fue muy amable
BLS International Services Ltd. is a global leader in visa and passport outsourcing, providing a range of services designed to facilitate visa processing, consultancy, and consular services. The company caters to individuals, governments, and diplomatic missions, ensuring efficient and reliable processing of visa applications and related services. With a focus on technology-enabled solutions, BLS International streamlines the visa application process for various countries, enhancing user experience and operational efficiency. The company serves a diverse clientele, including embassies, consulates, and applicants from multiple regions worldwide. Their offerings encompass eVisa assistance, passport services, attestation services, and comprehensive support for government agencies in managing visa outsourcing operations. By leveraging their global expertise, BLS International aims to simplify the complexities of international travel documentation for users across different sectors.
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