I was signed up for every month…
I was signed up for every month delivery without clarification. Also I didn't receive any status updates.
The Bouqs Company is an online flower delivery service specializing in fresh, farm-sourced floral arrangements. Catering to a diverse range of customers, including individuals looking to send flowers for birthdays, sympathies, and various special occasions, the company offers a selection of modern bouquets and seasonal blooms. With a focus on sustainability, The Bouqs Company partners with eco-friendly farms to ensure that their flowers are responsibly sourced. Customers can conveniently order flowers for same-day or next-day delivery through the company's user-friendly website. The Bouqs Company also provides subscription services, allowing customers to receive regular deliveries of fresh flowers on a monthly basis. With a reputation for quality and customer satisfaction, The Bouqs Company aims to make flower gifting accessible and enjoyable for everyone.
Reviewers generally appreciate The Bouqs Company for its lovely flowers and easy ordering process, often highlighting the great variety and customization options available for subscriptions. Many customers express satisfaction with the timeliness of deliveries and the overall quality of the bouquets, noting that they have received beautiful arrangements multiple times.
However, there are notable complaints regarding the reliability of order fulfillment, with some consumers experiencing issues such as canceled orders and missing notes. Additionally, a few users report difficulties with the website, including login problems and software glitches during the ordering process. While the majority of experiences are positive, the inconsistency in product delivery and service reliability raises concerns.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.3 | 60 | 100% | — | ● Medium |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Fairly easy; a little strange issue with the address”
“Several websites were not able to deliver on Sunday of Memorial Day weekend”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Utilities & Energy.
| Company | Overall | Legit | Delivery | Website & app | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.3 out of 5 (good) | 100 out of 100 | 3.8 out of 5 (good) | 3.4 out of 5 (fair) | 4.4 out of 5 (good) | — | 60 | |
| 4.4 out of 5 (good) | 100 out of 100 | — | 3.6 out of 5 (good) | — | — | 1,000 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.7 out of 5 (good) | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | — | 4.4 out of 5 (good) | — | — | 999 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 3.4 out of 5 (fair) | 4.5 out of 5 (good) | — | 696 |
Bottom line: The Bouqs Company is #5 of 5 on overall rating in this group. On website & app, Wessex Water scores higher (4.7 vs 3.4).
60 reviews of The Bouqs Company. Filter by what matters to you.
I was signed up for every month delivery without clarification. Also I didn't receive any status updates.
I appreciate the gesture of goodwill made to make my order right. Thank you.
I received this as a gift! I love having fresh flowers in my home!
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Gorgeous Flowers! I love buying from Bouq's. I've ordered flowers for my mom and my grandma. Each order arrived on time and was well worth the money. I highly, highly recommend Bouq's for ease of flower order and for competitive price for what you receive. Usually my flowers from here last forever.
Easy process, beautiful options! Would highly recommend and use again.
Flowers were delivered on time and were in great shape. They lasted two weeks. It was a true pleasure to work with your company.
Quick and easy to order, product was better than described and was delivered on time. Communication regarding progress of the delivery was also excellent
Very easy website to use. Found what I wanted right away.
Some of the flowers I received for Mothers Day had the rose buds dying. I contacted the company sent a picture. They answered me promptly and made me pick out other flowers of my choice. Beautiful bouquet which made me smile.
I ordered a deluxe bouquet of Black Magic roses for my daughter's Birthday. They are stunning & look fresh one week later! They were packaged nicely. #BOUQLOVE
Received flowers. There was no information about the sender. The only Bouqs contact information was a phone number that played a recording that said we had to contact them on line and then hung up. Now I get to start a search for the sender. Went from a pleasant experience to an exercise in frustration.
The ordering was perfect. I am hopeful the flowers will be amazing as well. Xoxox
I frequently purchase bouquets as gifts through Bouqs. The flowers are always gorgeous. Plus, I like the selection.
The Bouqs Company is an online flower delivery service specializing in fresh, farm-sourced floral arrangements. Catering to a diverse range of customers, including individuals looking to send flowers for birthdays, sympathies, and various special occasions, the company offers a selection of modern bouquets and seasonal blooms. With a focus on sustainability, The Bouqs Company partners with eco-friendly farms to ensure that their flowers are responsibly sourced. Customers can conveniently order flowers for same-day or next-day delivery through the company's user-friendly website. The Bouqs Company also provides subscription services, allowing customers to receive regular deliveries of fresh flowers on a monthly basis. With a reputation for quality and customer satisfaction, The Bouqs Company aims to make flower gifting accessible and enjoyable for everyone.
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