The representatives I talk to give me…
The representatives I talk to give me an updated information I need. The IT needs to correct my portal faster.

Brandon Ellis Law Firm is a legal service provider specializing in bankruptcy law, debt negotiation, and consumer debt litigation defense. The firm offers assistance to individuals facing financial challenges, helping them navigate complex legal processes related to Chapter 7 and Chapter 13 bankruptcy. With a focus on empowering clients, the firm provides guidance on debt relief options, ensuring that clients understand their rights under the Fair Debt Collection Practices Act (FDCPA). The company's experienced attorneys work closely with clients who are struggling with debt, offering tailored strategies to negotiate settlements and defend against lawsuits from creditors. By prioritizing financial stability and peace of mind, Brandon Ellis Law Firm aims to help clients regain control of their financial future through comprehensive legal support.
Brandon Ellis Law Firm receives a mix of feedback, with a slight majority of negative reviews highlighting serious concerns. Many customers express frustration over the firm's handling of their cases, claiming they have lost thousands of dollars without any results.
Common complaints include a lack of communication, failure to settle debts, and allegations of unethical practices, with some reviewers labeling the firm as a scam. Despite these issues, a few customers mention positive experiences, praising Brandon Ellis for being easy to work with and expressing satisfaction with initial interactions. However, the overwhelming sentiment reflects dissatisfaction, particularly regarding financial transparency and the firm's operational integrity. Overall, the reviews suggest a significant level of distrust among clients.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.9 | 82 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jun 2025.
| Month | Average | Reviews |
|---|---|---|
| Jul 24 | 1.0 | 5 |
| Aug 24 | 1.0 | 4 |
| Sep 24 | 1.0 | 1 |
| Oct 24 | 1.0 | 2 |
| Nov 24 | 1.0 | 2 |
| Dec 24 | — | 0 |
| Jan 25 | — | 0 |
| Feb 25 | 1.0 | 2 |
| Mar 25 | — | 0 |
| Apr 25 | — | 0 |
| May 25 | — | 0 |
| Jun 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 82 most recent reviews.
“When I phoned Brandon Ellis Law Firm several times in one day for clarity on various papers, they were always kind an...”
“Any payments I had made prior to February 2024 (the date of Brandon Ellis Law Firm being sued), were non-refundable a...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Law Firms.
| Company | Overall | Legit | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|
| 2.9 out of 5 (fair) | 100 out of 100 | 3.7 out of 5 (good) | 1.0 out of 5 (poor) | — | 82 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | — | — | 1,078 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | −14% | 1,000 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | — | 1,000 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 3.6 out of 5 (good) | +2% | 692 |
Bottom line: Brandon Ellis Law Firm is #5 of 5 on overall rating in this group. On value, Knights Professional Services scores higher (3.6 vs 1.0).
82 reviews of Brandon Ellis Law Firm. Filter by what matters to you.
The representatives I talk to give me an updated information I need. The IT needs to correct my portal faster.
I have been trying to get my process started for month and half and no results. My main person is supposed to Richard everytime I talk to him he never answers my questions he always tells me he has to talk to whom ever and call me back with some answers but he never calls. When I call the customer service part I have talked to about 20 different employees of yours and the all answer me with my information is put in the system wrong it takes a couple weeks for my information to get processed. Well that's all lies when you enter something in the computer it all process at that time. I never get results or answers I always get lies. Now my debt is 10times higher because these so called lawyers do not talk to the credit card companies. I have giving them the direct number to my lawyer and he never calls them back. The credit card companies are calling me back threatening me because they think I'm lying about me handing my debt over to BRANDON ELLIS LAW FIRM. I wish I could actually talk to BRANDON AND TELL HIM how crappy his employees are.
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Polarized pattern: few middle ratings. 48% of recent reviews are 4–5★ and 51% are 1–2★.
Brandon Ellis Law Firm is a legal service provider specializing in bankruptcy law, debt negotiation, and consumer debt litigation defense. The firm offers assistance to individuals facing financial challenges, helping them navigate complex legal processes related to Chapter 7 and Chapter 13 bankruptcy. With a focus on empowering clients, the firm provides guidance on debt relief options, ensuring that clients understand their rights under the Fair Debt Collection Practices Act (FDCPA). The company's experienced attorneys work closely with clients who are struggling with debt, offering tailored strategies to negotiate settlements and defend against lawsuits from creditors. By prioritizing financial stability and peace of mind, Brandon Ellis Law Firm aims to help clients regain control of their financial future through comprehensive legal support.
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