Builders Risk is a leading provider of builders risk insurance, specializing in coverage for commercial and residential construction projects in the United States. The company offers tailored policies known as Course of Construction Insurance, which protect against potential damages during the construction process, including risks such as fire, theft, vandalism, and certain natural disasters. Builders Risk works with top insurance companies to provide comprehensive coverage options, ensuring clients receive competitive prices and the best policy suited to their needs.
The target market for Builders Risk includes contractors, property owners, and developers involved in new construction, remodeling, or installation projects. By connecting customers with experienced agents, Builders Risk aims to simplify the insurance process, allowing clients to obtain instant quotes and protect their financial investments effectively. With a commitment to affordability and efficiency, Builders Risk continues to grow as a trusted resource for liability coverage in the construction industry.
Reviewers consistently praise Builders Risk for its exceptional customer service and efficiency. Many highlight the helpfulness and friendliness of staff members like Rhea Mae and Leander E., noting that their quick responses and willingness to assist make the process smoother.
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Customers appreciate the ability to compare policies easily and receive same-day quotes, often at competitive prices. However, a few reviews mention concerns about the cost of policies, suggesting that some may find them expensive compared to other agencies. Despite these minor complaints, the overwhelming sentiment reflects satisfaction with the service provided. Overall, Builders Risk is recognized as a reliable choice for insurance needs, particularly for contractors.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.9
442
100%
+0.1
● Low
4.9 / 5 overall
=
442 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
5.0▲ 0.1
12-month avg
5.0
All-time
4.9
Category avg
4.3
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Mar 25
5.0
2
Apr 25
4.9
7
May 25
5.0
6
Jun 25
5.0
16
Jul 25
5.0
24
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 442 most recent reviews.
Top praiseof 426 positive reviews
Customer service36%
153 mentions
Fast & efficient29%
122 mentions
Helpful support19%
81 mentions
Professionalism13%
55 mentions
“Very efficient and good customer service”
On “Customer service” · Jul 11, 2025
Top complaintsof 10 negative reviews
Customer service30%
3 mentions
Pricing30%
3 mentions
“Will not use again”
On “Customer service” · Apr 20, 2020
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Insurance.
Overall rating and review count for this company and similar companies
I put the wrong account number on the ACH form granted my fault and tried to remedy it the same day. Email a copy of a check but it took 3 days to fix. They also wanted to charge for NSF when there was money in the account
Had the coverage I needed, but the customer service was poor. every day for 3 days I was told to expect underwriter approval and get a binder each day..
I've had no claims, so I can't rate that. Rhea Nies (Ramos) did a great job getting the policy set up & answering my questions. The only thing that was a bit of a difficulty was reaching her.
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I don't see where there is much positive or negative about the experience. We simply log in and do what we need to do. To that end, everything is fine.
On a separate note, it would be nice after I file for a given month if I could still use the calculator for our company (specifically) to get estimates for upcoming work. I tried to do so in July after I filed, but it wouldn't let me. Just two cents. Thanks.
My representative does not communicate well and his follow through has not been great. My policy lapsed when he did not reach out to me as promised. I am having difficulty getting it reinstated because I am not receiving timely emails from him so I can send info needed to reinstate the policy.
Builders Risk is a leading provider of builders risk insurance, specializing in coverage for commercial and residential construction projects in the United States. The company offers tailored policies known as Course of Construction Insurance, which protect against potential damages during the construction process, including risks such as fire, theft, vandalism, and certain natural disasters. Builders Risk works with top insurance companies to provide comprehensive coverage options, ensuring clients receive competitive prices and the best policy suited to their needs.
The target market for Builders Risk includes contractors, property owners, and developers involved in new construction, remodeling, or installation projects. By connecting customers with experienced agents, Builders Risk aims to simplify the insurance process, allowing clients to obtain instant quotes and protect their financial investments effectively. With a commitment to affordability and efficiency, Builders Risk continues to grow as a trusted resource for liability coverage in the construction industry.