In sum: Bybit offers strong trading capabilities, especially for spot and derivatives traders, but many users report significant pain-points when something goes wrong. Your experience may be heavily influenced by whether you encounter verification/withdrawal issues or require support during an unusual situation. Use with caution and awareness of risk
Bybit receives a mixed response from users, reflecting both positive and negative experiences. Many customers appreciate the platform's user-friendly interface and smooth trading experience, highlighting it as a good option for cryptocurrency transactions.
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However, a significant number of reviewers express frustration over withdrawal issues, with complaints about funds being frozen or delayed for extended periods. Some users report difficulties in accessing their money, citing unresponsive customer service and complicated verification processes. Additionally, there are concerns regarding the handling of disputes in P2P transactions, leading to feelings of being scammed. While some find Bybit to be a reliable platform, the recurring issues with account management and withdrawal processes overshadow the positive feedback.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
3.3
60
100%
—
● Medium
3.3 / 5 overall
=
60 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
Top praiseof 31 positive reviews
Smooth experience6%
2 mentions
“but bybit surprised me a smooth exerience indeed i hardly write good revews because they should be good out there but...”
On “Smooth experience” · Sep 14, 2025
Top complaintsof 24 negative reviews
Payment issues25%
6 mentions
Customer service25%
6 mentions
Account issues25%
6 mentions
Response time17%
4 mentions
“Bybit ça fait déjà plus de 24 heures et vous n’avez toujours pas débloqué mes fonds”
On “Payment issues” · Sep 14, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Cryptocurrency.
Overall rating and review count for this company and similar companies
had a very bad experience with Bybit P2P. I sent money to a seller, but he refused to release the USDT. This person was acting like a third-party and clearly scammed me. I opened a dispute and provid... See more
You can deposit funds by logging into your Bybit account and navigating to the 'Deposit' section. Select your preferred cryptocurrency and follow the instructions provided. For detailed steps and supported cryptocurrencies, please visit bybit.com.
What should I do if I'm having issues withdrawing my funds?
If you're experiencing withdrawal issues, please check if all withdrawal requirements are met and review any pending verification processes. For immediate assistance, contact our support team through our website.
Can I recover funds sent to the wrong address?
Transactions to incorrect addresses cannot usually be recovered. It's critical to double-check addresses before making any transfer. For more information or assistance, please reach out to our customer support.
How do I resolve a dispute in a P2P transaction?
In case of a dispute in a P2P transaction, you should immediately report the issue through your Bybit account. Provide all necessary transaction details for a timely resolution. For guidelines on P2P disputes, visit our support section.
All 5 questions →Show fewer questions
Is my personal information safe with Bybit?
Bybit prioritizes the security of our users' information through robust security measures. For details on our data protection practices, please refer to our privacy policy on bybit.com.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
had a very bad experience with Bybit P2P. I sent money to a seller, but he refused to release the USDT. This person was acting like a third-party and clearly scammed me. I opened a dispute and provided all evidence, but support didn’t respond for hours and I’m still waiting.
It’s shocking that such a big global platform allows scammers with multiple bad reviews to continue trading. Instead of protecting honest traders, they even restricted my account unfairly. Very disappointed.
I had a very bad experience on Bybit P2P.
I fully paid for my order according to the conditions clearly stated in my ad: payment in parts and acceptance of third-party transfers. The seller accepted the order knowing these conditions, but later refused to release the coins.
When I appealed, Bybit support ignored all the evidence, including multiple negative reviews about this seller from other traders showing the same scam behavior. Instead of protecting me as a buyer with a clean profile and good history, Bybit supported the seller who was clearly manipulating the system.
If Bybit wants to enforce the rules strictly, they should remove ALL ads that violate them, not punish one honest trader and let scammers take advantage.
This shows Bybit P2P is unsafe for buyers in Russia, where bank restrictions force us to split payments. Instead of helping, Bybit’s system makes it easy for scammers to profit.
Very disappointing and unfair.
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9 days ago
No-Daikon1554
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r/CryptoMarkets
Bybit is by far the worst p2p platform you could ever go on, surprisingly worse than binance
My new 7 day old account with over 20k usdt in p2p trading got a permanent p2p suspension after 2 people tried to scam me on P2P.
The first one, was using a third party payment method, also was blackmailing a teacher and trying to extort him, after that i refunded the full payment to the original sender, the second one is new on the platform and didn't know what they were doing, the order got canceled and then they appealed and my coins got locked.
i kept emailing the support endlessly (50 times) to attend to the appeals which they of course have no human live agents, they set 24 hour intervals, one after another and eventually the other morning after 4 days of suffering, they sent me an email saying: Due to a violation of our P2P Terms of User Service, we would like to inform you that the P2P Trading function of your account has been restricted permanently. Please be informed that this decision is final and we will not accommodate any further appeals.
a few hours later, Bybit - Your Satisfaction Matters to Us, We are glad to hear that your order dispute issue is now resolved. THEY'RE GLAD, BUT AM I?
none of the 2 coin lockers sent a shred of evidence or any proof over the days, i have to admit, even on binance the appeal team would attend to appeals within the hour. gate is all right too.
bizarrely the 2 scammer accounts are still up and running on Bybit because they didn't spam the support team.
I was the victim, not the perpetrator
Bybit's own system confirmed the scam and canceled the orders
Excessive appeals were due to lack of support response, not malicious intent.
"Permanent" ban violates due process and proportional punishment principles
I am a legitimate trader seeking to continue business relationship
i have a spotless remarkable binance record with 15 btc over the years, and no negative feedback (except 1 in 2000), on gate as well even though I was just recently introduced to it.
Release my funds !!!!! Bybit ça fait déjà plus de 24 heures et…
Bybit ça fait déjà plus de 24 heures et vous n’avez toujours pas débloqué mes fonds. Je l’ai écrit hier j’essayais de vendre des usdt par p2p et l’ acheteur de P2P s’est déconnecté. J’ai annulé la commande mais sur le site de Bybit on m’a dit d’attendre 24h . Ca fait plus de 24 heures que mes fonds sont bloqués et je ne peux pas les utiliser tout ça parce que l’acheteur ne s’est plus jamais reconnecté . Combien de temps dois je encore attendre. .
Mon UID c’est le : 241214197
Et le numéro de la commande : 1966868915401822208
J’ai bien stipulé que l’acheteur n’avait fait aucun paiement et qu’il s’était déconnecté , maintenant ça fait plus de 24h qu’il n’est plus en ligne . Non seulement il n’a fait aucun paiement mais il a aussi indiqué qu’il avait payé avant de se déconnecter.
J’ai envoyé toutes les preuves .
Pourquoi mes fonds restent bloqués autant de temps .
Je suis venue mettre un avis sur trustpilot la prochaine fois je prendrai les réseaux sociaux ainsi à la télé pour le boycott .
i signed up some exchanges to check their performance i signed up for bingx ourbit ..but bybit surprised me a smooth exerience indeed i hardly write good revews because they should be good out there but bad experience with others encouraged me to write some for bybit thank you bybit team keep up good work
Scammers. I had a problem with their card and they ignore all the ticket you open, closing them without noticing you and without resolving the issue, live chats don’t do anything and I withdraw all my money and stopped using that fraud card that talks about cashback but there isn’t any.
Worst exchange ever
They even try asking you to submit a case, but the case will be closed in a day without any help, just a standard answer ignoring all you said in the case. Scammers and even playing with you
See? They asked about a case ID, you should’ve not close the 3 I have opened ;)
Too bad we can’t put screenshots here to show how bad their client service acts
Account verwijderen werkt niet, op-out voor migratie naar EU Bybit is niet beschikbaar. Klantenservice neemt dagen tot weken de tijd om alleen maar nutteloze standaard reacties te sturen en weigert het account te verwijderen.
Bovenop de misleiding van cashback acties die nooit werkte en de belachelijke hoeveelheid gegevens die ze van je willen is het echt een verschrikkelijk bedrijf waar je ver weg van moet blijven.
Worst crypto exchange and wallet. They will freeze your money for a week minimum and ask you to provide bunch of documents and at the end are gonna charge a commission to be able to withdraw that money to a normal exchange. Do not use it. Not worthy and trustful at all
мне никогда не верилось что я когда нибудь смогу купить криптомонеты и благодаря байбит я это сделал . мне бы очень хотелось чтоб биржа дала возможность покупать тизер usdt напрямую с карты РФ, потому что p2p торговле я не очень доверяю поэтому и вкладываюсь очень маленькими суммами .
In sum: Bybit offers strong trading capabilities, especially for spot and derivatives traders, but many users report significant pain-points when something goes wrong. Your experience may be heavily influenced by whether you encounter verification/withdrawal issues or require support during an unusual situation. Use with caution and awareness of risk