Terrific
Lovely guy, reduced the price for us as he got the job done faster than he thought. Also provided terrific after care service and advice in setting things up which he did not have to do.

Fiber Tech Australia Pty Ltd specializes in providing comprehensive data cabling and installation services for both residential and commercial clients throughout Melbourne. The company offers a wide range of solutions, including data cabling installation, NBN home and business cabling, HFC and fiber data cabling, structured cabling, network cabling, and wireless point relocations. Their skilled team is equipped to handle various projects, ensuring efficient and discreet service to minimize disruption. With a focus on quality and reliability, Fiber Tech Australia employs fully qualified and licensed technicians who are dedicated to delivering accurate and timely installations. Their services also include telephone point installation and fiber optic splicing, catering to the diverse needs of their customers. By prioritizing customer satisfaction and technical expertise, the company aims to meet the growing demands of modern networking in Melbourne.
Fiber Tech Australia Pty Ltd consistently receives glowing reviews from customers, who praise the exceptional service provided by Roy and his team. Reviewers highlight Roy's professionalism, punctuality, and efficiency, often noting that he goes above and beyond to ensure customer satisfaction.
Many customers appreciate the clear communication and competitive pricing, with several recommending the company for its reliable and high-quality work, particularly in data cabling and NBN installations. The positive sentiment is reinforced by comments about the team's ability to address issues promptly and effectively, leaving customers very happy with the results. Overall, Fiber Tech Australia is highly recommended for anyone seeking home services related to networking and cabling.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 5.0 | 90 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Feb 2025.
| Month | Average | Reviews |
|---|---|---|
| Mar 24 | 5.0 | 1 |
| Apr 24 | — | 0 |
| May 24 | — | 0 |
| Jun 24 | — | 0 |
| Jul 24 | 5.0 | 1 |
| Aug 24 | 5.0 | 1 |
| Sep 24 | 5.0 | 1 |
| Oct 24 | 5.0 | 1 |
| Nov 24 | 5.0 | 1 |
| Dec 24 | 5.0 | 1 |
| Jan 25 | — | 0 |
| Feb 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 90 most recent reviews.
“Cannot recommend Fiber Tech Australia highly enough”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electrical Services.
| Company | Overall | Legit | Service | Value | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 5.0 out of 5 (good) | — | 90 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.4 out of 5 (good) | 5.0 out of 5 (good) | +3% | 423 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 2.2 out of 5 (poor) | 4.5 out of 5 (good) | — | 150 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | — | — | 88 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | — | — | 59 |
Bottom line: FIBER TECH AUSTRALIA PTY LTD is #1 of 5 on overall rating in this group.
90 reviews of FIBER TECH AUSTRALIA PTY LTD. Filter by what matters to you.
Lovely guy, reduced the price for us as he got the job done faster than he thought. Also provided terrific after care service and advice in setting things up which he did not have to do.
Roy responded to my enquiry despite being on a weekend and visited my place even on a sunday to fix my nbn cabling. He appreciated the importance of the time sensitivity and attended to the issue promptly. Great, quick service without any hassle. I would have his services again and recommend him to others as well.
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Responsive, on-time and efficient We were having trouble getting anyone to come and connect our NBN and some terrible customer service along the way. But Roy was great to deal with. He showed up promptly, completed it without a fuss and everything went smoothly. Highly recommend.
Roy is the bestest of all. He explained the procedure to instal the Landline (Modem to Wall Socket which wasnt installed right way before in my new house) over the phone to me and made it so easy and quick, without worrying about charging fee. Expert in knowledge and great customer services. Highly recommended. Thank you, Anu Kakar Chatrath
Roy did a great job installing internal NBN HFC wiring for me. He was responsive when organizing a time, and he talked me through the options when it became clear my original plan for the cabling wasn’t viable. The finished wiring solution is very neat and tidy.
I had continual NBN dropouts. Testing suggested a Bridge-tap in my house's wiring. Roy from Fiber Tech responded quickly to my enquiry and arranged an appointment for the next day. Roy quickly identified multiple faults between the FTTC modem and the NBN node in the street, he also warned me that indications were of faults internal & external to the house. Due to the age, and number of modifications made throughout the years, Roy suggested running a new cable as the best, quickest, and, most cost effective solution for the internal wiring issues. Roy didn't take long to install the new cable in a discrete way, sympathetic to the house. Once his work was done, he retested the line and indentified faults external to the house and directed me to request my ISP to log the faults with the NBN. An NBN technician repaired the faults identified by Roy and I've had zero dropouts since. The NBN speed also increased by about 10%...thanks Roy!
Roy assisted me with installing a new phone line cable so I could access the NBN. He did a great job, including managing the challenges of dealing with an owners corporation/body corporate. Went out of his way to complete the work in a timely and professional manner. Thanks Roy! Highly recommend!
Roy kept to his word to fix my weak WiFi signals in July even though he had demanding schedules. He set up another WiFi router to eliminate the weak signal spots in my home. The cabling was done expertly with due consideration to aesthetics. His first job relocating my nbn outlet to the back of my house was done excellently. I highly recommend a professional like him!
Professional with high attention to details while providing client with works development along the way. Great work ethic and driven to provide results. A rare breed of installers.
Job well done. Very professional. Highly recommended.
Thank you to team Fibre Tech for doing such a great job installing FTTN Point PCD to enable NBN to be connected to my home. Very neat job, on time and very polite. Five Stars ⭐️ ⭐️⭐️⭐️⭐️
Roy was reliable, very responsive to my calls, texts. Completed the job quickly and at a fair price. Would recommend him to any of my friends needing cable work done.
Hi, I found Roy via a google search and his response time back to me was quick. Roy arranged a visit to my home and spoke for length to figure out what I wanted and needed. Essentially, Roy provided me with a great job and problem solved a number of issues. All in all, we relocated the NBN Point, arranged for 2 hard-wired connections to opposite ends of the house and a new TV antenna point. My house is now fully Wired and Wireless and there are no more cable messes at connection points. Very pleased customer and would highly recommend Roy.
Fiber Tech Australia Pty Ltd specializes in providing comprehensive data cabling and installation services for both residential and commercial clients throughout Melbourne. The company offers a wide range of solutions, including data cabling installation, NBN home and business cabling, HFC and fiber data cabling, structured cabling, network cabling, and wireless point relocations. Their skilled team is equipped to handle various projects, ensuring efficient and discreet service to minimize disruption. With a focus on quality and reliability, Fiber Tech Australia employs fully qualified and licensed technicians who are dedicated to delivering accurate and timely installations. Their services also include telephone point installation and fiber optic splicing, catering to the diverse needs of their customers. By prioritizing customer satisfaction and technical expertise, the company aims to meet the growing demands of modern networking in Melbourne.
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