Where the score comes from

Each source counts by its number of reviews. Only reviews written by people are scored.

Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source	Rating	Reviews	Weight	6-mo	Fake risk
Trustpilot Imported Trustpilot reviews	4.5	703	100%	-0.1	● Low

4.5 / 5 overall

703 reviews across 1 scored source

How fake risk works ⓘ

Reputation trend

Monthly average rating from reviews written by people · latest review Aug 2025.

Last 3 months: 4.3▼ 0.1
12-month avg: 4.3
All-time: 4.5
Category avg: 4.0

Monthly averageCategory average

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Skincare.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Quality	Service	Delivery	Trend	Reviews
CALECIM® ProfessionalThis company	4.5 out of 5 (good)	100 out of 100	4.2 out of 5 (good)	4.6 out of 5 (good)	4.5 out of 5 (good)	−2%	703
Difesa Debitori Spa	4.8 out of 5 (good)	100 out of 100	—	5.0 out of 5 (good)	—	−2%	1,000
Truviv	4.8 out of 5 (good)	100 out of 100	4.8 out of 5 (good)	4.9 out of 5 (good)	—	+1%	381
Fenominal Fragrance	4.6 out of 5 (good)	100 out of 100	—	4.1 out of 5 (good)	—	—	145
Beauty Works	4.9 out of 5 (good)	100 out of 100	4.7 out of 5 (good)	4.9 out of 5 (good)	5.0 out of 5 (good)	—	145

Bottom line: CALECIM® Professional is #5 of 5 on overall rating in this group. On quality, Truviv scores higher (4.8 vs 4.2).

Reviews

500 reviews of CALECIM® Professional. Filter by what matters to you.

4.5ⓘ

Customer reviews (703)

0 reviews in the last 12 months

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Shruthi Bhat

1 review

Aug 28, 2025

Featured

Not worth the price or hype

Not worth the price or hype. Instant allergic reaction. They don't take return or refund. Waste of money

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Marcy

1 review

Aug 22, 2025

Featured

Buyer Beware!

Buyer Beware!! SCAM So, where do I start… I made a purchase beginning of July with this so called “business” The representative I had Joanne, has provided the WORST service I ever received. This product they sent out never got to me. So I called and Joanne never answers the phone (probably because she is the only 1 there) So I emailed her advising I should have received my package within the first week of ordering it. The product of course, never got to me. Then I had to ask to have it re-shipped. Do you think that ever got to me either? Nope. So again I emailed over and over saying I wanted a refund a few times, which was totally ignored by Joanne. After almost 2 months I received my order but only half of it. Joanne didn’t even give an option for a refund and said that they order is out of stock and will resend. I told her “NO WAY” Then when I tried to use their undereye contour cream, it looked like cottage cheese and smelled bad. I immediately emailed Joanne and she advised that there cream batched were fine and did not offer me a refund. I advised I will proceed with my lawyer, which is worth every penny because this company is NOT a company. There is Joanne and some other person. There is not laboratory where the products are made. They probably throw garbage product together most likely in their bathrooms or kitchens at home. This is a total scam. Don’t give them your money unless you want a long and disgusting process with these frauds. I am a beauty influencer on YouTube, Facebook and Instagram and I have already made it clear to everyone not to use this fake company. If I can help anyone not having to deal with such unprofessional and unethical dealings with these frauds, I am happy to do so. It's interesting that there is never a comment back from Joanne when I called them out on being fake and scamming. Joanne is also the only “service representative” So that should say a lot. They create their site so it looks legit, but it is not. There are a lot of scams out there and this person, Joanne falls into that category. The products I ordered were over $500 Joanne, tried her hardest not to help me. All she kept saying in her emails is “sorry” “Sorry” does not cut it for me. She knew exactly what she is doing and I guarantee she’s been doing this for a while and taking advantage of innocent individuals. Joanne is extremely deceiving, , cunning , a fraudster and stealer . Please everyone, do not let this woman take advantage of you!!!!!

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1 review

Jun 20, 2025

Bad Service

I has been using Calecim for some years and always get my products online. This time round the customer service is really very very bad. I bought 2 bundle deals online and a pigment lotion. Firstly, website stated 30ml (with their picture) SGD$118 and endup I was charged $232, when I write an email to Calecim, the customer service by the name THERESA , told me $118 is USD and after convert to SGD is around $232. And she said I bought from the US website BUT it was clearly stated SGD , how do I know whether is a SG or US website. And she said by right I cannot buy the 30ml pigment lotion but again, I bought it and was send to me and insisted nothing wrong with their website!!!! So I’m in the wrong for getting from wrong website and purchasing a product that is not suppose to be purchased but was send to me. ( I can’t attached the screen shot to this review if not I would definitely attached it) Secondly, in their website , bundle deal comes with 2 sample kits but I only received 1 sample for bundle deals online (which they also dated clearly that each main product will come with 1 sample kit) , bundle deal is 2 main products. Then Ms Theresa said she will have the fulfilment to sent me the shortage of the sample kit but after 1 week I still don’t receive the sample kit so I emailed Ms Theresa again, this time she has another story saying fulfilment dept said only come with 1 sample kit included. IT WAS CLEARLY STATED IN YOUR WEBSITE THAT BUNDLE DEAL COME WITH 2 SAMPLE KIT! ( I can’t attach photo to this review, if not everyone could clearly see it) And years of purchasing online for Calecim products, bundle deal always comes with 2 sample kits. I’m totally disappointed with the company, the customer service , the way they promise and did not fulfill, turn and twist with words, pushing blame on the client, totally disappointed. I will from now stop using and buying the product no doubt it’s a good product I must say and more important am proud that it’s a sg product but with the customer service like this, I will stop buying the product. So please consider before buying because it would cause you to waste your time disputing all this overcharged , not getting refund for what u saw on website and not getting what they stated on the website.

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Month	Average	Reviews
Sep 24	4.8	13
Oct 24	4.3	24
Nov 24	4.2	69
Dec 24	4.3	20
Jan 25	4.8	10
Feb 25	4.7	23
Mar 25	3.0	8
Apr 25	4.3	24
May 25	4.8	26
Jun 25	4.4	21
Jul 25	4.2	23
Aug 25	4.2	20

CALECIM® Professional reviews & trust report

CALECIM® Professional has a positive customer experience.

Best for

Watch out for

Where the score comes from

Reputation trend

What people praise & complain about

Top praiseof 412 positive reviews

Top complaintsof 64 negative reviews

How it compares

Reviews

Customer reviews (703)

Not worth the price or hype

Buyer Beware!

Alternatives to CALECIM® Professional

Difesa Debitori Spa

Truviv

Fenominal Fragrance

Beauty Works

Moerie Beauty

Fragrance Canada

The CrowdTrust Experience⭐

Product did nothing for me and it is…

Unethical

Bad Service

I have used three Calecim products for…

I have tried the contact for over a…

They make it next to impossible to do a return

I canceled And have the cancel email…

Beware. Feels like a scam

Allergic reaction …

Please consider the cost £501 carefully especially the men vs alternative options

Waste of money no results made my skin worse

Hair serum caused hair loss

Irritated Skin and Hasn’t Healed in over 2 months

Calecim Advanced Hair with PTT-6 junk

They will not let me cancel my…

Tried to cancel subscription because…

Products don't work

Not good at all

About CALECIM® Professional